Care Homes Owned by Willinbrook in North Somerset

My husband settled into life at Serenita well. He enjoys the daily routine and says he feels safe. He no longer wants to drink alcohol and joins in with some activities with encouragement. The staff are kind and helpful towards him.

Money is being invested into the property and you can feel the improvements. A new chef has also helped. Mum has been there for over six months and seems happy . We are pleased with the way she has been treated and we are always welcomed with a smile.

I have lived here at Campania for a few years and soon i will be moving on to my own flat. This wouldnt of been possible without the help and support from staff. I will always be greatful for my time here.

Our experience with Campania was all very positive . We found every single employee of the home caring and sympathetic with any issue we raised , nothing was too much trouble and any request we made was promptly dealt with. The only negative was having to pay full price to keep our loved ones place when he was in hospital. Staff still have to be paid in his absence but food and utilities were not being used and this needs to be deducted from the monthly fee. We would recommend Campania in a heartbeat and can't thank them enough for all their hard work and commitment with our relative we only hope that he will be able to return.

Mum has been cared for better than we could ever have wished for, the team and management at the home are fabulous. Just a pity that the group that own the care home are not as caring as their wonderfull employees.

I live at Campania and I can't praise the home and staff enough. I am safe and well looked after. My life has completely changed for the better and I'm in a really good place both physically and mentally.

I found that this care home is very capable of looking after me. I have not yet met any member of staf that I wouldn't like to come and see me again. All have been excellent.

We are contesting this as mum has limited funds and we can't sell her property as the bottom has fallen out of the market. Still ongoing as no one responds and I'm fed up to the back teeth with them. Care home is excellent, business management is very poor.

Very pleased with everything with staff and home.

Mum is taken regularly to a local church coffee morning which is so important to her and we are grateful for that .

There is always a welcoming member of staff to greet all visitors. The home is always warm and clean. Lovely friendly local staff everyone on first name terms. It is reassuring to know my brother is in such good care. It gives all the family peace of mind. Many thanks.

I love my visits to Stuart House to see my friend. I'm always made welcome with a cup of tea. Staff take time to talk to me. Everyone is always happy. Looks clean and smells nice.

A really lovely home. My grandma is well cared for at Stuart House. The activities suit her well as there is a fantastic programme. She goes on trips and the staff have really helped her to achieve this as she didn't go out much before. I'm always greeted kindly by the staff and my grandma speaks highly of all the staff. If you are looking for a care home for your relative I fully recommend Stuart House.

Visited my friend today and was given such a friendly welcome by the staff made to feel so comfortable. Everyone was happy and laughing such a lovely thing to see. My friend said that she enjoys the things that they do with a lady called Helen. I found out this is the activities lady so thank you Helen and the rest of the staff for making my friend feel part of your family.

My dad has been in Stuart House since May 2025. He had been in a different, private care home for 2 months previously and what a difference!

Stuart House is like a home from home, as much as a care home can be. The decoration around the home is homely and cheerful. All the staff are friendly and down to earth and speak kindly to residents. There are lots of activities taking place on a daily basis and residents are encouraged to join in but also respected if they don't want to participate. Dad has been on lots of lovely outings and enjoyed visits from singers and therapy animals. He's even done some baking, which is an absolute first in his whole life!

It was hugely stressful when Dad first had to leave his own independent home and move into a care home. To then have to move from the other care home after only 2 months was even more stressful but Debbie, Helen and Ruth at Stuart House made that move as easy as possible and I'm only sorry that Dad didn't go straight there in the first place.

Our brother has received excellent care and support since going into Serenita in Weston-super-Mare. he is happy in his surroundings and has good rapport wtih staff and other clients. As a family we are pleased with his progression from being extremely poorly to his functioning level now. Nothing but praise for Serenita. Knowing that he is safe and happy gives us great peace of mind.

Thank you from my sisters family.

Thank you all at Serenita once again!

I have had a warm and welcoming experience at Serenita, all the staff are warm, welcoming and friendly. The rooms are spotless and the food is second to none, any issues are dealt with promptly. Happy man. A small stall in the bedroom under the sideboard would be handy.

My brother is getting amazing care from the lovely, helpful and caring staff.