Care Homes Owned by Willinbrook in North Somerset

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Willinbrook in North Somerset

Only the locations & reviews in North Somerset for Willinbrook are showing below.

View the details of all 20 locations (with 509 reviews) owned by Willinbrook

Willinbrook Locations in North Somerset (4)

 - Browse 4 Care Homes owned by Willinbrook in North Somerset
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Clarence Park
7/9 Clarence Road North, Weston-super-Mare BS23 4AT 
"Dad lived at home independently into his 90s before successive health issues and hospital admissions. It was therefore a huge…"   Read all 46 reviews
  • from £1,400 / week
  • 43 Rooms
Location Type Care Home

This high-quality care home in Weston-super-Mare provides a range of services, including residential care, nursing care, palliative care, and respite care. The skilled and dedicated team delivers ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Serenita
15/19 Clevedon Road, Weston-super-Mare BS23 1DA 
"Our brother has received excellent care and support since going into Serenita in Weston-super-Mare. he is happy in his surroundings and has…"   Read all 33 reviews
  • from £1,501 / week
  • 34 Rooms
Location Type Care Home

Serenita in Weston-super-mare is a comforting home for people needing residential care. Trained caring staff treat residents with dignity and respect while providing high quality care. There ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Stuart House
21/23 Clevedon Road, Weston-super-Mare BS23 1DA 
"My Mum has been living at Stuart House for approx 18 months and I cannot fault the care and concern she is shown. At times she shows…"   Read all 43 reviews
  • from £1,000 / week
  • 21 Rooms
Location Type Care Home

Stuart House in Weston Super Mare offers excellent support for people needing residential care. Trained caring staff treat residents with dignity and respect while providing high quality care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Campania ARBD Care Home
18/20 Ellenborough Park South, Weston-super-Mare BS23 1XN 
"My brother has been residing at this care home , and I am so impressed with the care and attention to his needs , staff attentive,caring…"   Read all 30 reviews
  • from £1,501 / week
  • 41 Rooms
Location Type Care Home

Campania ARBD Care Home in Weston-Super-Mare gives specialist support for people living with mental health conditions such as Korsakoff’s syndrome and the effects of Alcohol-Related Brain Damage ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

Willinbrook Reviews in North Somerset (152)

9.3

Willinbrook has a Group Review Score of 9.3 (9.327) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Willinbrook must have a Review Score.

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Review of

Stuart House

from Rachel P (Daughter of Resident) published on 26 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been living at Stuart House for approx 18 months and I cannot fault the care and concern she is shown. At times she shows resistance in taking her meds and having her insulin administered . Stuart House have put plans , including changes in times in place to try and make this an easier intervention
for her . They have liaised with the nurses who come to the home daily to perform this to ensure it works for everyone .
Mum is taken regularly to a local church coffee morning which is so important to her and we are grateful for that .
Reply from Debbie Brazier, Registered Manager at Stuart HouseThank you for taking the time to review us, your kind words are appreciated and we are pleased that your experience has been positive.
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Review of

Stuart House

from Sezwyn C (Brother of Resident) published on 9 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is always a welcoming member of staff to greet all visitors. The home is always warm and clean. Lovely friendly local staff everyone on first name terms. It is reassuring to know my brother is in such good care. It gives all the family peace of mind. Many thanks.
Reply from Debbie Brazier, registered manager at Stuart HouseThank you for taking the time to give us such a lovely review, we are pleased that you have such a positive experience
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Review of

Stuart House

from June W (Friend of Resident) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love my visits to Stuart House to see my friend. I'm always made welcome with a cup of tea. Staff take time to talk to me. Everyone is always happy. Looks clean and smells nice.
Reply from Debbie Brazier, Manager at Stuart HouseThank you for taking the time to leave us a review, we appreciate your kind words and are pleased that your experience is positive.
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Review of

Stuart House

from C L (Granddaughter of Resident) published on 27 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A really lovely home. My grandma is well cared for at Stuart House. The activities suit her well as there is a fantastic programme. She goes on trips and the staff have really helped her to achieve this as she didn't go out much before. I'm always greeted kindly by the staff and my grandma speaks highly
of all the staff. If you are looking for a care home for your relative I fully recommend Stuart House.
Reply from Debbie Brazier, registered manager at Stuart HouseTHANK YOU FOR TAKING THE TIME TO LEAVE US SUCH LOVELY WORDS. IT IS LAWAYS LOVELY TO RECIEVE POSITIVE FEEDBACK ON OUR SERVICE
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Review of

Stuart House

from T M (Friend of Resident) published on 20 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited my friend today and was given such a friendly welcome by the staff made to feel so comfortable. Everyone was happy and laughing such a lovely thing to see. My friend said that she enjoys the things that they do with a lady called Helen. I found out this is the activities lady so thank you Helen
and the rest of the staff for making my friend feel part of your family.
Reply from Debbie Brazier, Manager at Stuart Housethank you for taking the time to leave a review, we are delighted to hear that you experience of Stuart House has been a positive one. Providing high quality care and ensuring people feel supported is very important to us and your feedback means a great deal to us.
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Review of

Stuart House

from Emma S (Daughter of Resident) published on 12 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Stuart House since May 2025. He had been in a different, private care home for 2 months previously and what a difference!


Stuart House is like a home from home, as much as a care home can be. The decoration around the home is homely and cheerful. All the staff are friendly and

down to earth and speak kindly to residents. There are lots of activities taking place on a daily basis and residents are encouraged to join in but also respected if they don't want to participate. Dad has been on lots of lovely outings and enjoyed visits from singers and therapy animals. He's even done some baking, which is an absolute first in his whole life!


It was hugely stressful when Dad first had to leave his own independent home and move into a care home. To then have to move from the other care home after only 2 months was even more stressful but Debbie, Helen and Ruth at Stuart House made that move as easy as possible and I'm only sorry that Dad didn't go straight there in the first place.

Reply from Debbie Brazier, Manager at Stuart HouseThank you so much for your kind words and for taking the time to leave such a lovely review. It truly means a great deal to our whole team. We are passionate about providing a caring, supportive, and welcoming environment, and it's wonderful to hear that this has been your experience. Your feedback is greatly appreciated and will be shared with our staff, who will be delighted to know their efforts have made a positive difference.
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Review of

Serenita

from Elizabeth S (Sister of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our brother has received excellent care and support since going into Serenita in Weston-super-Mare. he is happy in his surroundings and has good rapport wtih staff and other clients. As a family we are pleased with his progression from being extremely poorly to his functioning level now. Nothing but
praise for Serenita. Knowing that he is safe and happy gives us great peace of mind.
Reply from Milan Mores, Registered Manager at SerenitaDera Elizabeth. Thank you so much for taking the time to share your kind feedback. We are truly pleased to hear that your brother is happy, feels supported, and has built positive relationships within Serenita. It means a great deal to our team to know that his progress has been meaningful and that this has brought your family peace of mind. Supporting individuals to feel safe, valued, and able to thrive is at the heart of what we do, and your words are greatly appreciated by everyone here. Thank you again for your trust and recommendation.
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Review of

Serenita

from Sarah B (Sister of Resident) published on 12 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If it was not for this home, then my sister would of been dead in a gutter. She's been here a year and what a difference, my sister is back.
The staff are welcoming, friendly, and they have helped my sister get back on her feet and start thinking about her future.
This home has truly helped, not
just my sister, but everyone that lives there.
Thank you from my sisters family.
Reply from Milan Mores, Registered Manager at SerenitaDear Sarah
Thank you very much for taking the time to share your feedback about Serenita. Your words mean a great deal to us.
We are truly pleased to hear about the positive impact the home and our staff have had on your sister's life. Supporting people to feel safe, valued, and able to move forward with confidence is central to our approach, and it is incredibly rewarding to know this has made such a difference to your family.
Your comments will be shared with the whole team, who will be encouraged to know their care, warmth, and commitment are so clearly recognised. Thank you again for your kind words and trust in our service.

Kind Regards
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Review of

Serenita

from Trevor P (Father of Resident) published on 9 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Another year of excellent care of my son. He's always happy so we are too. Lovely staff and we feel welcomed. My son is encouraged to join all activities and enjoys them.
Thank you all at Serenita once again!
Reply from Milan Mores, Registered Manager at SerenitaThank you very much, Trevor, for your kind words and for taking the time to share your feedback. We are delighted to hear that your son continues to be happy and settled at Serenita. It means a great deal to us that you feel welcomed and supported, and that our team's efforts have had such a positive impact.
We're especially pleased that your son enjoys getting involved in the activities-we work hard to make sure there is always something engaging and meaningful for everyone.
Thank you again for your ongoing trust and support. We look forward to continuing to provide the highest standard of care for your son in the year ahead.
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Review of

Serenita

from Adam F (Resident) published on 24 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a warm and welcoming experience at Serenita, all the staff are warm, welcoming and friendly. The rooms are spotless and the food is second to none, any issues are dealt with promptly. Happy man. A small stall in the bedroom under the sideboard would be handy.
Reply from Milan Mores, Registered Manager at SerenitaThank you, Adam, for your lovely feedback. We're very pleased to hear you feel welcomed and well supported at Serenita, and that you're happy with the rooms, food, and overall experience.

Thank you also for your helpful suggestion about adding a small stall under the sideboard - we will look into this.

If you need anything, please just let us know.

Warm regards
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Review of

Stuart House

from Roger T (Brother of Resident) published on 11 November 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother is getting amazing care from the lovely, helpful and caring staff.
Reply from Debbie Brazier, registered manager at Stuart HouseThank you so much for taking the time to write a lovely review
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Review of

Serenita

from Paul B (Resident) published on 5 November 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since I have had my eyes opened of how alcohol affects people and I am grateful for the opportunity to restart my life with brighter horizons in the future. Looking forward, I hope to do more work within the working of the home, and hope for a brighter future.
Reply from Milan Mores, Registered Manager at SerenitaDear Paul,
Thank you so much for your kind and thoughtful review. We are delighted to hear that you feel supported and that your experience at Serenita has had a positive impact on your journey. Its inspiring to see your motivation to move forward and embrace new opportunities.
Our team is incredibly proud of the progress youve made and were pleased that you feel valued and cared for. We look forward to continuing to support you as you work toward your goals and brighter future.
Warm regards,
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Review of

Stuart House

from Avis R (Sister of Resident) published on 21 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister, who is 89 years of age, is living some of her best years at Stuart House. She told me today (and many times previously) that they supply lovely meals and also treats. My experience of staff is that they are exceptional in their compassion and understanding, and nothing is too much for all.
Reply from Debbie Brazier, Registered manager at Stuart HouseThank you for taking the time to write such a lovely review
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Review of

Stuart House

from S N (Daughter of Resident) published on 16 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very welcoming, homely, staff are nice. I feel this is very good at keeping patients safe and needed, which is good. The food is nice.
Reply from Debbie Brazier, Registered manager at Stuart HouseThank you for taking the time to give such a lovely review
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Review of

Serenita

from Tina R (Mother of Resident) published on 13 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son Elliott has been at Serenita for several years. The staff are amazing and tend to all his needs. Milan runs a friendly caring home and we are so lucky to have him. They are all Elliott's second family, I can sleep at night knowing how much he is cared for. Jane is also there when I need a chat
and has helped me through so much. Thank you all.
Reply from Milan Mores, Registered Manager at SerenitaThank you, Tina, for taking the time to share such kind words. We truly appreciate your feedback and are so glad to hear that Elliott has had a positive experience at Serenita over the years. It's wonderful to know that you feel supported and reassured by the care he receives. Our team is dedicated to providing a safe, nurturing, and homely environment for every resident, and your comments mean a great deal to all of us. Thank you again for your continued trust in our care.Kind Regards
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Review of

Serenita

from Georgia O (Sister of Resident) published on 13 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is happy and looked after by all the staff. They are all extremely caring. My mum has been able to live a near as much normal life knowing Elliott is safe with no worries, as he is safe.
Reply from Milan Mores, Registered Manager at SerenitaThank you, Georgia, for your lovely feedback. We are so pleased to hear that Elliott is happy and feels safe with us at Serenita. Our team takes great pride in providing compassionate, person-centred care, and it means a lot to know this is reflected in your experience. We're delighted that Elliott has been able to enjoy such a good quality of life here. Your kind words will be shared with all the staff - they'll be thrilled to know their efforts make such a positive difference.Kind Regards
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Review of

Stuart House

from M C (Resident) published on 6 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good everyone friendly.
Reply from Debbie Brazier, registered manager at Stuart Housethank you for taking the time to write such a lovely review for Stuart House
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Review of

Campania ARBD Care Home

from S C (Brother of Resident) published on 6 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been residing at this care home , and I am so impressed with the care and attention to his needs , staff attentive,caring and thoughtful, daily activities always being arranged, and he said the food is A+, always a joy to visit
Reply from Emma Archibald, Home Manager at Campania ARBD Care HomeThank you so much for taking the time to write this wonderful review. It is wonderful to hear your positive experience of the care provided to your brother. I will pass on your feedback to the staff.
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Review of

Stuart House

from J W (Son of Resident) published on 3 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are friendly and caring, my mother can be very difficult but they cope with her very well.
The place is clean and comfortable with a good private area to sit and talk .
Contact with me is good if they need anything or there is a problem.
I recommend Stuart House and the staff there.
Reply from Debbie Brazier, Registered manager at Stuart HouseThank you for taking the time to write us such a lovely review
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Review of

Stuart House

from Sandra L (Granddaughter of Resident) published on 3 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother is always well presented, happy and settled. I am always kept informed about her health and wellbeing. The carers are always welcoming and friendly. The care is outstanding and my grandmother enjoys doing the activities and going out.
My grandmother has advanced dementia but I think
she feels safe and happy.
Reply from Debbie Brazier, Registered manager at Stuart HouseThank you for taking the time to write such a lovely review
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