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Care Homes Owned by Willinbrook in North Somerset

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Willinbrook in North Somerset

Only the locations & reviews in North Somerset for Willinbrook are showing below.

View the details of all 18 locations (with 459 reviews) owned by Willinbrook

Willinbrook Locations in North Somerset (4)

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4 Care Homes owned by Willinbrook in North Somerset
Clarence Park

7/9 Clarence Road North, Weston-super-Mare BS23 4AT 

9.4 46 reviews
"Dad lived at home independently into his 90s before successive health issues and hospital admissions. It was therefore a huge…"   Read all 46 reviews
Location Type Care Home

This high-quality care home in Weston-super-Mare provides a range of services, including residential care, nursing care, palliative care, and respite care. The skilled and dedicated team delivers bespoke, person-centred support to every resident. With… Read more about Clarence Park

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 43 Rooms
Serenita

15/19 Clevedon Road, Weston-super-Mare BS23 1DA 

9.8 27 reviews
"My brother has been at the Serenita Care Home for a couple of years now and throughout that time all of the staff have treated him with…"   Read all 27 reviews
Location Type Care Home

Serenita in Weston-super-mare is a comforting home for people needing residential care. Trained caring staff treat residents with dignity and respect while providing high quality care. There are a wide variety of social activities for residents… Read more about Serenita

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 34 Rooms from £1,501 / week
Campania ARBD Care Home

18/20 Ellenborough Park South, Weston-super-Mare BS23 1XN 

9.7 29 reviews
"I have nothing but praise for the care given to my son at Campania for the past 5 years. He has been kept safe and well, and well…"   Read all 29 reviews
Location Type Care Home

Campania ARBD Care Home in Weston-Super-Mare gives specialist support for people living with mental health conditions such as Korsakoff’s syndrome and the effects of Alcohol-Related Brain Damage (ARBD). Housed in a large Victorian building just a… Read more about Campania ARBD Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 41 Rooms from £1,501 / week
Stuart House

21/23 Clevedon Road, Weston-super-Mare BS23 1DA 

9.7 33 reviews
"A really lovely homely home. My family member is very well cared for. The manager and administrator always have time for you if you need…"   Read all 33 reviews
Location Type Care Home

Stuart House in Weston Super Mare offers excellent support for people needing residential care. Trained caring staff treat residents with dignity and respect while providing high quality care. There are a wide variety of social activities for… Read more about Stuart House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 21 Rooms from £1,000 / week

Willinbrook Reviews in North Somerset (135)

9.2

Willinbrook has a Group Review Score of 9.2 (9.243) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Willinbrook must have a Review Score.

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Review of

Stuart House

from H A (Friend of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited a friend of mine at Stuart House, I was greeted by friendly staff who went out of their way to make me feel welcome. I was offered a hot drink and biscuits on arrival. The home is clean and tidy with traditional decor which my friend prefers. There is lots on offer activity-wise with day trips,
themed days and chair exercise. My friend is very happy here and it'd lovely to see.
Reply from Debbie Busby, Manager at Stuart House

Thank you so much for taking the time to submit a lovely review for us.

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Review of

Campania ARBD Care Home

from J D (Mother of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the care given to my son at Campania for the past 5 years. He has been kept safe and well, and well supported by all the staff. Good food, pleasant accommodation, lots of activities, encouraged to be independent, all health issues dealt with, treated with respect.
Reply from Emma Archibald, Home Manager at Campania ARBD Care Home

Thank you so much for taking the time to provide a review for the care given to your son. It has been a pleasure caring for him over the past 5 years. I will pass on your lovely words to the team. Take care and do keep in touch.

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Review of

Stuart House

from R B (Granddaughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really lovely homely home. My family member is very well cared for. The manager and administrator always have time for you if you need to discuss anything. The activities person offers a fantastic activity programme so there's always something going on.
All the care team and other staff are very
welcoming and so kind to my relative and my whole family when we visit.
Reply from Debbie Brazier, Registered manager at Stuart House

Thank you for taking the time to write such a lovely review. We are pleased that you feel we are approachable and can support you and your family member

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Review of

Stuart House

from D R (Friend of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the home to be welcoming. Staff are friendly + go above and beyond to make me feel welcome. Cups of tea + biscuits. My friend says he likes it there + it feels like home. He says there is lots to do.
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Review of

Campania ARBD Care Home

from R B (Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've lived at this care home for four years and two months. I've made good friends in this care home. I got everything I need, I'm supported when I need help.
Reply from Emma Archibald, Home Manager at Campania ARBD Care Home

Thank you for providing a review for Campania. We are so glad to hear that you have made good friends and that you have got everything that you need and feel supported. I will pass on your feedback to the team.

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Review of

Campania ARBD Care Home

from A B (Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Living at Campania has changed my life for the better. Staff are wonderful, nice food, plenty of activities and local amenities. I'm
Regaining my independence and enjoy going out on my own as well as with some of the other residents that have become my friends.
Reply from Emma Archibald, Home Manager at Campania ARBD Care Home

Thank you for your lovely review. It has been wonderful to watch you flourish at Campania and to be able to support you to regain your independence. I am so pleased to hear that you enjoy the food and the activities. I will pass on your comments to the team.

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Review of

Clarence Park

from N F (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad lived at home independently into his 90s before successive health issues and hospital admissions.
It was therefore a huge responsibility to find a suitable happy 'home' for him to move into.
Having visited numerous establishments with many disappointments, our hearts were lifted as we stepped
into Clarence Park - greeted with a warm welcome, open, spacious living spaces / bedrooms, a kitchen where proper meals are prepared and a dining room where many residents can gather and share mealtimes together; also a courtyard garden which is just perfect!
Despite arriving with very little notice (less than 30 minutes) at a busy time, both a nurse and the administrator made time to talk to us, answering a range of questions very honestly.
Dad has settled in quickly and regularly comments on the kindness and care of the staff for him and all his needs, which we see too and is both reassuring and wonderful to hear.
Incredibly, Dad looks better and brighter than he has done for a while.
Reply from Teresa Monk, Manager at Clarence Park

Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support your father has received and that you feel he is settling in well. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

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Review of

Serenita

from Margaret H (Sister of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been at the Serenita Care Home for a couple of years now and throughout that time all of the staff have treated him with kindness and respect, despite the fact that he can be very difficult. The owner and the receptionist are always extremely helpful and supportive, making time for me
when I need it, answering questions and supportive when I have found my brother's journey difficult to cope with at times. The food is excellent, the living areas are light and airy and they work really hard to put on a full range of activities for the residents. So, I just wanted to say thank you so much for all you do.
Reply from Milan Mores, Registered Manager at Serenita

Thank you so much for your kind words. We understand that your brother's journey has not always been easy, and it means a great deal to know that our team's care and support have made a positive difference for him and for you. Your feedback is truly appreciated and will be shared with all the staff.

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Review of

Serenita

from M K (Sister of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As I live away from Weston and cannot visit as much as I would like, I am confident that my sister is always well cared for and her needs met. All the staff are very pleasant and keep me informed if she has any issues. Her room is kept clean daily and the communal areas always welcoming. My sister
is very happy at Serenita, which is comforting for me. I really appreciate the care and understanding the staff give her and also compassion given to me too.
Reply from Milan Mores, Registered Manager at Serenita

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your sister feels happy and well cared for at Serenita. Our team always strives to create a welcoming, safe, and supportive environment for both residents and their families, so it is wonderful to know this is being felt. We will make sure your feedback is shared with the staff, as it means a great deal to them. Please do not hesitate to reach out if you ever need any further support or updates-we are always here for you and your sister.

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Review of

Campania ARBD Care Home

from M G (Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are excellent, they are friendly understanding, kind and helpful. Thry are always here to hrlp with sny problems The meals are excellent, activities are brilliant. I'm happy and settled living here and my family are also happy about it.
Reply from Emma Archibald, Home Manager at Campania ARBD Care Home

Thank you for taking the time to provide such wonderful feedback. I am so happy to hear that you enjoy the activities and meals at Campania. It is lovely to hear the praise for the staff members, I will pass this on to them. If there is anything else that we can do to support your experience, please let me know. Thank you for taking the time to write this review.

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Review of

Serenita

from T M (Son of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The overall service and care provided by this facility is absolutely magnificent, the residents are treated extremely well and I've observed nothing but heartfelt and genuine interactions between the staff and residents. The staff go above and beyond to ensure the highest quality of life while ensuring
their safety and wellbeing and I'm extremely pleased with everything I have witnessed so far. Aside from the interactions with the residents, the staff have supported myself and my family in this difficult situation and made the whole situation more manageable. I have nothing but respect for the home and staff and couldn't be more reassured, thank you!
Reply from Milan Mores, Registered Manager at Serenita

Dear T M, Thank you very much for your thoughtful feedback. We are delighted to hear that you have observed such positive interactions between our staff and residents, and that you feel reassured by the care and support provided. Our team is dedicated to ensuring the highest standards of safety, dignity, and wellbeing for all our residents, while also supporting families during what can be a difficult time. Your kind words mean a great deal to us and serve as encouragement to continue delivering the best possible care.Serenita Team

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Review of

Serenita

from Stephanie W (Sister of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit this care home on a regular basis to visit my brother. The care home is doing an excellent job with him, the staff are all fantastic and caring towards all patients visitors. When I visit the staff are very friendly and caring towards all patients any time of day and night, I have seen for my
self the food that is prepared and served and I must say it looks delicious. The care home is always clean and tidy with lots of activities going on
Reply from Milan Mores, Registered Manager at Serenita

Dear Stephanie Thank you very much for your feedback. We are very pleased to hear that you are satisfied with the care and support provided for your brother. As a team, we remain committed to continually improving and ensuring the highest standards of care for all our residents. We greatly value your feedback, both as a compliment and as source of suggestion for further improvement. Thank you once again for taking the time to share your experience. Kind RegardsSerenita Team

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Review of

Campania ARBD Care Home

from A D (Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Living here is excellent. Staff are always good to me. Lots of activities, things to do all the time. Lovely home cooked meals.
Reply from Emma Archibald, Home Manager at Campania ARBD Care Home

Thank you for your lovely feedback. I am so happy to hear that you enjoy the activities and meals at Campania and that the staff support you so well. If there is anything else that we can do to support your experience, please let me know. Thank you for taking the time to write this review.

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Review of

Clarence Park

from P S (Friend of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend likes living here and the company of the other residents is nice for him to have. Friendship and company can be difficult in your 80's and the people are so friendly and chatty. Best place for my friend to be at this age.
Reply from Teresa Monk, Manager at Clarence Park

Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support your friend has received and that you feel he is settling in well. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

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Review of

Clarence Park

from A T (Friend of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the home regularly to see my friend, and it is always a pleasure to visit. The manager is always around and there is always a celebration. The home is always clean and presented nicely.
I would recommend this home to every friend.
Reply from Teresa Monk, Manager at Clarence Park

Thank you for taking the time to write this review. It is lovely to hear that you enjoy visiting our home and find it clean and presentable. We believe in creating a warm, welcoming environment for both residents and their families, so. Thank you again for your review. We'll continue to maintain our high standards of care and comfort.

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Review of

Clarence Park

from Paul B (Son of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been here just over a week
Early impressions are great.
He is settled in well
Reply from Teresa Monk, Manager at Clarence Park

Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support your father has received and that you feel he is settling in well.Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

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Review of

Clarence Park

from Beth G (Relative of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic team, great management and an overall wonderful experience.
Thank you!!
Reply from Teresa Monk, Manager at Clarence Park

Thank you for taking the time to share your feedback. We're delighted to hear that you had a wonderful experience during your stay at Clarence Park. I will feedback to the team that you thought they were fantastic its great for them to receive such high praise. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

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Review of

Clarence Park

from Susan C (Wife of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think the care and care home is very nice also the staff are very nice and very polite.
Reply from Teresa Monk, Manager at Clarence Park

Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support your relative has been receiving at clarence park. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

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Review of

Clarence Park

from S F (Friend of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very obliging and courteous.
Reply from Teresa Monk, Manager at Clarence Park

Thank you for taking the time to share your feedback. We're delighted to hear that you feel all staff are obliging and courteous, our service provision and public relations are important to us. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

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Review of

Stuart House

from I F (Friend of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care and compassion shown at Stuart House. My dear friend is a resident here and it has brought me such peace of mind knowing they are in such attentive and empathetic hands. The staff go above and beyond not only to meet physical care needs but to truly connect on
a human level with kindness, patience and genuine warmth. It's clear that this isn't just a job. Well done, great team.
Reply from Debbie Busby, manager at Stuart House

Thank you for taking the time to complete our reveiw. We are glad your experinace has been good with us at Stuart House and that you are happy with the care your freind receives, your positive review for our home and team means a lot.

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