Care Homes Owned by Willinbrook in North Somerset
Only the locations & reviews in North Somerset for Willinbrook are showing below.
View the details of all 17 locations (with 441 reviews) owned by Willinbrook
Willinbrook Locations in North Somerset (4)
7/9 Clarence Road North, Weston-super-Mare BS23 4AT
"I visit the home regularly to see my friend, and it is always a pleasure to visit. The manager is always around and there is always a…" Read all 45 reviews
This high-quality care home in Weston-super-Mare provides a range of services, including residential care, nursing care, palliative care, and respite care. The skilled and dedicated team delivers bespoke, person-centred support to every resident. With… Read more about Clarence Park
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- 43 Rooms
15/19 Clevedon Road, Weston-super-Mare BS23 1DA
"I can't recommend this home enough!! The manager and his staff are all amazing. They treat my sister with dignity and respect and…" Read all 23 reviews
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- 34 Rooms
18/20 Ellenborough Park South, Weston-super-Mare BS23 1XN
"Living here is excellent. Staff are always good to me. Lots of activities, things to do all the time. Lovely home cooked meals.…" Read all 25 reviews
Campania ARBD Care Home in Weston-Super-Mare gives specialist support for people living with mental health conditions such as Korsakoff’s syndrome and the effects of Alcohol-Related Brain Damage (ARBD). Housed in a large Victorian building just a… Read more about Campania ARBD Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Physical Disability
- Mental Health
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- 41 Rooms
21/23 Clevedon Road, Weston-super-Mare BS23 1DA
"I cannot speak highly enough of the care and compassion shown at Stuart House. My dear friend is a resident here and it has brought me such…" Read all 30 reviews
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 21 Rooms
Willinbrook Reviews in North Somerset (123)
Campania ARBD Care Home
from A D (Resident) published on 6 June 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Emma Archibald, Home Manager at Campania ARBD Care Home
Thank you for your lovely feedback. I am so happy to hear that you enjoy the activities and meals at Campania and that the staff support you so well. If there is anything else that we can do to support your experience, please let me know. Thank you for taking the time to write this review.
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Clarence Park
from P S (Friend of Resident) published on 3 June 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Teresa Monk, Manager at Clarence Park
Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support your friend has received and that you feel he is settling in well. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.
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Clarence Park
from A T (Friend of Resident) published on 29 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
I would recommend this home to every friend.
Reply from Teresa Monk, Manager at Clarence Park
Thank you for taking the time to write this review. It is lovely to hear that you enjoy visiting our home and find it clean and presentable. We believe in creating a warm, welcoming environment for both residents and their families, so. Thank you again for your review. We'll continue to maintain our high standards of care and comfort.
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Clarence Park
from Paul B (Son of Resident) published on 14 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Early impressions are great.
He is settled in well
Reply from Teresa Monk, Manager at Clarence Park
Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support your father has received and that you feel he is settling in well.Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.
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Clarence Park
from Beth G (Relative of Resident) published on 12 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Thank you!!
Reply from Teresa Monk, Manager at Clarence Park
Thank you for taking the time to share your feedback. We're delighted to hear that you had a wonderful experience during your stay at Clarence Park. I will feedback to the team that you thought they were fantastic its great for them to receive such high praise. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.
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Clarence Park
from Susan C (Wife of Resident) published on 7 May 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Teresa Monk, Manager at Clarence Park
Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support your relative has been receiving at clarence park. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.
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Clarence Park
from S F (Friend of Resident) published on 7 May 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Teresa Monk, Manager at Clarence Park
Thank you for taking the time to share your feedback. We're delighted to hear that you feel all staff are obliging and courteous, our service provision and public relations are important to us. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.
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Stuart House
from I F (Friend of Resident) published on 1 May 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Debbie Busby, manager at Stuart House
Thank you for taking the time to complete our reveiw. We are glad your experinace has been good with us at Stuart House and that you are happy with the care your freind receives, your positive review for our home and team means a lot.
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Clarence Park
from A S (Relative of Resident) published on 24 April 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Teresa Monk, Manager at Clarence Park
thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support your family member receives and that you our staff and management are friendly and caring. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.
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Clarence Park
from T C (Son of Resident) published on 17 April 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Manager and assistant manager
Reply from Teresa Monk, Manager at Clarence Park
Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support you receive and that you feel comfortable speaking openly with our staff and management. It's great to know that mum is enjoying her new room and you feel it has improved her wellbeing. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.
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Clarence Park
from A B (Wife of Resident) published on 17 April 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Teresa Monk, Manager at Clarence Park
: Thank you for taking the time to share your feedback. We're delighted to hear that you're were happy with the care and support your husband received and that you felt comfortable speaking openly with our staff and management. It's great to know that you enjoyed the birthday celebrations as we love to be involved with all personal celebrations. We look forward to seeing you again on our celebration day.
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Clarence Park
from John B (Brother-in-law of Resident) published on 15 April 2025Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
Reply from Pip Harris, Marketing Manager at Clarence Park
Thank you for taking the time to share your feedback. We're very sorry to hear about the experience you & your brother-in-law had at Clarence Park Nursing Home. We understand the home manager has discussed your concerns in more detail. Please be assured that residents' comfort, dignity, & wellbeing are always top priorities, & we're committed to addressing any concerns promptly & thoroughly. Our understanding is that the concerns have been addressed & that both you & your brother-in-law are happy with the care he is receiving. While we regret if there were any aspects that didn't fully meet expectations, we're very pleased to hear he is now content & well supported. We also appreciate your kind words about our staff, we're glad to know their friendliness & helpfulness made a positive impression. Thank you again for your feedback. We value all comments that help us continue to provide the highest standard of care. If you have any further questions, please don't hesitate to get in touch.
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Stuart House
from R M (Resident) published on 14 April 2025Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
Reply from Pip Harris, Marketing Manager at Stuart House
Thank you for taking the time to share your thoughts. We're glad to hear that your experience at Stuart House has been good, although we'd love the opportunity to understand how we can make it even better for you. Your comfort and happiness mean a great deal to us, and we're always looking for ways to improve. If there's anything specific we could do to enhance your experience, please don't hesitate to let us know. I know that the Home Manager, Debbie, and the rest of the Stuart House team are more than happy to listen and are eager to meet your needs. Kind regards, Pip
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Stuart House
from C P (Niece of Resident) published on 9 April 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
I can't rate Stuart House highly enough - the staff are always so welcoming and caring. All of the staff know the residents really well and are always interacting with them when I visit.
Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for your kind words and for taking the time to leave such a thoughtful review. It's lovely to hear that our team at Stuart House has made such a positive difference for your family. It is wonderful to hear that you've found Stuart House to be welcoming and caring. The home has a lovely family feel and our dedicated staff take great pride in getting to know each resident personally. They also work hard to create a welcoming and engaging environment through daily interactions and tailored activities. It is great to hear that you've found these to be fun and stimulating. I'll be sure to pass your lovely feedback on to the Home Manager and the rest of the team - I know they will be deeply touched and encouraged by your words. Kind regards, Pip
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Stuart House
from Louise G (Daughter of Resident) published on 9 April 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for your kind and heartfelt review. We truly appreciate you taking the time to share your experience.We understand how difficult it can be to make the decision to move a loved one into care, and we're honoured that you chose Stuart House for your dad. It's wonderful to hear that he has settled in well and that our team has been able to support him with the care, patience, and understanding he deserves. Our staff work hard to create a warm and welcoming environment where every resident feels valued, so your comments really do mean a great deal. We're also delighted that the organised activities and trips have brought joy and enrichment.Knowing that we've been able to give you and your family peace of mind is incredibly rewarding. We'll make sure to pass on your lovely words to all our carers and staff - they'll be so pleased to hear them. Thank you once again for your thoughtful feedback. Kind regards, Pip
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Stuart House
from L K (Daughter of Resident) published on 9 April 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Pip Harris, Marketing Manager at Stuart House
Thank you so much for taking the time to write this lovely review of our Stuart House Care Home. We're truly delighted to hear about your positive experience and the care your mother is receiving. It is lovely to read that your family have felt welcomed and comforted by our staff. We're especially pleased that you've found the atmosphere to be calm and happy - that's exactly what the team aim for. I will pass on your lovely comments about our activities coordinator, manager and care staff. They'll be so pleased to know they've made such a meaningful difference.Thank you again for your kind words. Kind regards, Pip
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Stuart House
from I H (Daughter of Resident) published on 9 April 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
The home is clean, tidy and is always looking homely. Effort
I am so pleased by mother is in Stuart House rather than anywhere else.
Reply from Pip Harris, Marketing Manager at Stuart House
Thank you for your kind and thoughtful words. We're delighted to hear how happy you are with the care your mother is receiving at our Stuart House Care Home. Your praise for our team means a great deal, they work incredibly hard to ensure all residents feel comfortable, safe and valued, so it's wonderful to know their efforts have made such a positive impression. We're also pleased that you feel welcomed during your visits - that sense of openness and warmth is something the team take great pride in. We're glad to hear that you enjoy the atmosphere of the home including the team's festive decorations. Thank you once again for your lovely feedback, I will pass it on to the team at Stuart House who will be really pleased to read your kind words. Kind regards, Pip
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Clarence Park
from Yulia T (Wife of Resident) published on 3 April 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Thank you.
Reply from Teresa Monk, Manager at Clarence Park
Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support you receive and that you feel comfortable speaking openly with our staff and management. It's great to know that you're enjoying most of the food and drink, and that your room is meeting your needs. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.
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Clarence Park
from Karen C (Daughter of Resident) published on 3 April 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Teresa Monk, Manager at Clarence Park
Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support you receive and that you feel comfortable speaking openly with our staff and management. It's great to know that you're enjoying most of the food and drink, and that your room is meeting your needs. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.
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Clarence Park
from Dawn D (Sister of Resident) published on 3 April 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
My brother has a terminal illness.
The doctor was called around 9.30 am .After waiting for the doctor for a few hours we were told that the surgery is at
My brother was moved from his room so that she could keep a watchful eye , in case he went unconscious.
At around 5 ish the 111 doctor telephoned, we were asked to be present so we could also talk to the doctor. We took in turns speaking.
I explained that my brother's condition, encephalopathy was showing all the signs of him needing urgent care. This doctor appeared not to listen to my concerns let alone that of the very experienced nursing home manager. I've escalated the paramedic request.
My brother was admitted to hospital at 9pm.
The mananger and staff were amazing.
All this and caring for everyone else.
Reply from Teresa Monk, Manager at Clarence Park
Thank you for talking the time to give us your feedback especially in what a was such a difficult time. We are so glad that you felt we did our vey best to support you and your brother and that all the staff were amazing. We look forward to continuing our positive relationship with your brother and your self.
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Awards / Recognitions (0)
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