Care Homes Owned by Bridge Oak Care Homes in East Riding of Yorkshire

After moving my nana from another local care home , we was very anxious of having another bad experience,however winsor court have been fantastic with nana and she receives the best care and encouragement for her stroke recovery. They have taken time to get to know her very well and have great communication with us. All the staff are really friendly and caring and make my children feel so welcome when they come to visit there nana.

The staff are lovely, the food choices could be better and we find that the TV in the quiet room never has a remote, so its frustrating when someone that cant walk is put in front of it and either cant hear it cause volume very low or its turned off and they are left in the room on their own.

Had a few issues of personal property going missing like watches and shavers.

I think it would be good for family/visitors to has a pin code for main door rather than having to wait for staff to answer it, then it frees the staff up as well, there wouldnt be a security issue either as there is a second code needed for other doors.

my mum was in Windsor Court for only 1 week transfered from hospital for her end of life care. I can't praise their staff enough. They spoke to her kindly and treat her with the upmost respect, They brought us meals while we spent time with mum but gave us privacy when we needed it. After mum passed we went to clear her room. The bed had a simple posey of flowers on it and her initials in dried flowers. Beautiful. They didn't want us to see an empty bed. The little things mean such a lot

my mother has been a resident for 3 years and is happy and feels safe at Windsor Court. The staff are professional, caring and kind. Occasionally there have been issues with agency staff where my mothers needs were not met but when brought to the homes attention, was dealt with very quickly and issues were resolved.

Mum has been in Kestevens 3 years now + what a good choice we made for mum, her room is allways clean + tidy clean bedding every day, furniture is in perfect condition her washing is done daily food is cooked fresh every day. The staff are all so very kind. They do activities, have, have singer on most weeks, I give this care home 100 out of 100.

Mam and the family are very happy with the care experienced since she moved in.

During my mum's last weeks of her life 3 to be exact my mum was given the most caring compassionate care with dignity and respect at all times. The whole staff team went above and beyond not only for mum but for us too included us in everything, mum certainly never went hungry and had her meals drinks and snacks throughout her stay. We continue to support Windsor Court as much as we can as we will always be eternally grateful.

My mum-in-law was in Windsor Court for 3 weeks. The care she received was outstanding. 3 meals a day. Tea, coffee and snack in between. THey always called into Mum's room to check, chat and make sure she was ok. Nothing was too much trouble, even for the people coming to visit. No matter how full the room was when Mum had visitors, it was never a problem and always was offerd hot drinks. Mum was showered, dressed and looked after and credit to all the staff. Thank you for the care my mum received on the short time she was there.

Mum likes her room, which is spacious and is cleaned daily.

My grandma has always been a big part of my life, so I am so glad we found a good care home for her. She loves it in Kesteven Grange. The staff are so very kind they are happy to help in any ways they can. The home is spotless, the food is great, they will cater for anything she likes.The girls are so hard working it is a fantastic care home. Her mediation is under control.

My mother is all ways laughing and smiling when I visit her. She looks clean and all ways has her hair done nice. The staff are all ways kind and are happy to help. She likes her food, the staff say mam is looking at the staff all the time. They all ways speak to her and make sure she is okay. Thank you to the staff.

I really enjoy the food. I have plenty of options and can have as much as I want. Its all home cooked food.. Lots of options to joining in Activities. Clean my room every day and cleaners keeps my room tidy.

Mum has enjoyed living at Kesteven for the last 5 years. Staff very helpful and caring.

If I ever need a home I will definately be going to Windsor Court.

My mother has been in Kesteven Grange Care Home for the last 3 years. It is kept in very good condition, they are always cleaning, the room is spacious. Mam is always clean, she gets her hair done every week by the hairdresser. The food is all home-cooked with snacks in between. The staff are all kind and caring. Always got an artist singing, plenty of activities, you can talk to the staff about anything. Mam is always happy, the family are all pleased.

My grandma has been in this home a few years now, it gives all the family peace of mind because we know she is well looked after, her room is clean, she is always happy. The staff are fantastic, nothing is too much for them. My grandma loves the food. She is very well looked after. They treat her with dignity.

My mum-in-law became a resident 14 weeks ago. Honestly, my family have been blown away by the care she is receiving! The kindness and love from all the staff have been amazing. I am so glad we picked here. Thank you.

Above and beyond care, treating my wife with love, care, compassion kindness and reassuring comfort. All the staff very kind and caring not just for my wife but for all my family too. Nothing was too much trouble, nurses very kind and clear explanation of medication etc with lots of empathy, and thorough knowledge, and clear explanations. Top draw care, thank you so much.

I had the best day of my life on my birthday. The staff arranged entertainment and food, and my family came to dance. All of the other residents joined in, and we had a really good time.

All the staff were very sympathetic when my father was passing away. They sat with my father when me or my siblings were not there and when we were there they spent the time to talk to us about my father. They also cared about me and my siblings, sensitively asking if we were ok, providing sandwiches and drinks for us whilst we sat with our father and always said to let them know if we needed anything. If we had any questions or queries about my father, the staff usually answered them straight away.