751/753 High Street, Goldenhill, Stoke-on-Trent ST6 5RD
"Our experience with the home was excellent. The care given to our dad was kind, thoughtful, and with dignity. The home has a friendly and…" Read all 30 reviews
The Old Vicarage Nursing Home is situated on the high street in Goldenhill, Staffordshire, to the north west of Stoke-on-Trent. The home is registered to provide personal and nursing care to people over the age of 65 years. It provides long stay,… Read more about The Old Vicarage Nursing Home
Gorsemoor Road, Heath Hayes, Cannock WS12 3HR
"Although my mom's stay here wasn't to be too long from the moment she arrived she seemed to relax and be at peace. I had moved her from a…" Read all 43 reviews
The Heathers aims to offer the highest standards of care and the friendly and welcoming staff work tirelessly to ensure each resident feels safe, cared and well looked after. The home provides care for older people, those living with dementia as well… Read more about The Heathers
New Road, Ash Green, Coventry CV7 9AS
"My dad lived at the haven for the last three years having vascular dementia and a grand age of 92 at the time he passed . From the moment…" Read all 50 reviews
The Haven Nursing Home offers pleasant, rural surroundings that are ideal for the practice of skilled care and a comfortable retirement, set up to support older people and with good wheelchair access. Staff are highly-trained in quality methods, including… Read more about The Haven Nursing Home
16-18 Johns Lane, Great Wyrley, Walsall WS6 6BY
"Over the last few years, my wife has had various falls and now dementia. The Conifers was recommended to us and my wife has stayed their…" Read all 47 reviews
The Conifers provides short-term, long-term and respite care services (nursing, residential and palliative) for both men and women over 60. The Conifers is located in the village of Great Wyrley and is convenient for Cannock and Walsall. There is… Read more about Conifers Nursing Home
2-4 Clarendon Place, Leamington Spa CV32 5QN
"Eversleigh House needs to be refurbished to bring up to date and that is planned to start soon. Don't let that put you off, the kind and…" Read all 53 reviews
Eversleigh Nursing Home is located in the centre of Royal Leamington Spa, which is surrounded by Warwickshire's rolling green countryside. The nursing home is easily accessible, being near main roads, bus routes and is also five minutes walking distance… Read more about Eversleigh Nursing Home
52/62 Albert Road, West Park, Wolverhampton WV6 0AF
"Our father was treated with the utmost respect and dignity during the three months he spent at Eversleigh Care Centre until his sad…" Read all 57 reviews
Eversleigh Care Centre is located in a residential area in West Park in Wolverhampton and has good rail and road links to the nearby M54 and A41. The care centre is ideally situated for local amenities for residents and visitors and provides personal… Read more about Eversleigh Care Centre
Submitted via Website • Report
Reply from Paul O'Grady, Development and Delivery Manager at Eversleigh Nursing Home
We are sorry to hear about your experience of our home. We strive to offer the highest standards of care and we are disappointed when this has not been achieved. It is sometimes difficult for all of us to deal with the changing needs of residents and often that is the reason for their admission in the first place. Sometimes the change is such that we can no longer safely meet the needs of a resident despite our best efforts. We feel that when this happens, we should be swift to help people relocate to somewhere more suitable and on hindsight we feel we could have helped sooner in your father's case. We were relieved that social services located a more suitable home for your father and we are delighted to hear that he is progressing so well.Please rest assured, that where areas for improvement are identified, we work swiftly to correct these and learn from them. We sincerely regret that your experience of our home was not to your expectation, We are sorry for any distress caused.
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Reply from Gaynor Dingley-Smith Dingley-Smith, Home Manager at Eversleigh Care Centre
Thank you for taking the time to send a review. it was a pleasure to nurse your dad and take care of him. Your kind comments will be passed on the the staff.
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Submitted via Postal Card • Report
Reply from Gaynor Dingley-Smith Dingley-Smith, Home Manager at Eversleigh Care Centre
Thank you for your kind words. It is a pleasure to look after your mom she is a special person. Thank you for all your support. Your kind words will be passed on to the care team.
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Submitted via Postal Card • Report
Reply from Gaynor Dingley-Smith Dingley-Smith, Home Manager at Eversleigh Care Centre
Thank you for your review. It was our pleasure to look after your father. We appreciate feedback from relatives. This will be passed to the staff. Thank you
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Reply from Paul O'Grady, Development and Delivery Manager at Eversleigh Care Centre
Thank you so much for your kind words. i will share them with the home manager and the home team. we strive to do everything we can to makes the lives of our residents the best it can be and we appreciate when we can deliver high quality care and it is recognised.
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Reply from Gaynor Dingley-Smith Dingley-Smith, Home Manager at Eversleigh Care Centre
Thank you for your kind and heartfelt words regarding your father's care at Eversleigh Care Centre. It was truly a pleasure and an honour to have him with us.We deeply appreciate your support and involvement during his time with us, especially as he was preparing to leave. We are so sorry for your loss - please accept our heartfelt condolences.Your father will be fondly remembered for his kindness and the wonderful person he was.With warmest regards,The team at ECC
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Reply from Michelle Shepherd, Office Manager at Eversleigh Nursing Home
Thank you so much for your wonderful review. we are always delighted when we can meet the needs of the people who stay with us. I will pass on your kind review to the team.
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From Admin too care staff and handymen all were friendly and efficient.
On
Reply from Tracey Burke, Home Manager at The Heathers
Thank you very much for your kind words which I will pass on to the staff team. It was a pleasure to care for your Mum and provide you with support at this sad time.
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Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home
Hi Stephen,Thank you for your kind words I will pass your comments onto the team. Kind regards, Home Manager
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Reply from Paul O'Grady, Operations Director at Eversleigh Nursing Home
We sent a response to this person following receipt of their concerns. To say the care is poor is just rubbish. Our staff are dilligent and caring and work hard to meet the needs of our residents. However, not everyone can deal with aggressive questioning which is why we ask that people discuss any concerns with the nurse in charge. We accepted there were some concerns with the laundry service which we are working on but we have not lost the personally supplied duvet. the clothes that you had not seen come back were mislaid before the attach a tag was applied.It is not right to say the food is like school meals and stodgy. We provide dishes that are created in consultation with the residents to produce a summer and winter 4-weekly menu. Our freshly prepared meals include vegetables and fruit and we also make cakes and snacks for in between meals. All our residents have a review with the head chef on a monthly basis and they like, dislikes and preferences are considered.
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Reply from Lesley Forrester, Home Manager at The Old Vicarage Nursing Home
Thank you for your kind words they are greatly appreciated. It was a please to have Horace in our care. Wishing you all the best in the future. Kind regards, Home manager
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Reply from Louise Jacox, Home Manager at The Haven Nursing Home
Thank you so much for your kind words. I will pass this on to the team.
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Submitted via Postal Card • Report
Reply from Michelle Shepherd, Office Manager at Eversleigh Nursing Home
Thank you for your lovely review which I will share with the whole team. At Eversleigh Nursing Home we take pride in supporting residents and their families. We are also looking forward to the refurbishment starting.
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Reply from Paul O Grady, Operations Director at Eversleigh Nursing Home
Thank you so much for your wonderful review. we are always delighted when we can meet the needs of the people who stay with us. I will pass on your kind review to the team.
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Reply from Amy Haughton, Office Manager at Conifers Nursing Home
Thank you for your kind review. We will pass your kind words on to the staff. Kind regards.
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Reply from Paul O Grady, Operations Director at Eversleigh Nursing Home
Thank you so much for the wonderful review of our home and service which I will share with the family. We strive to always offer the best service and high standards of care and it gives us great pleasure when we find that we have met the needs of our residents and their families.
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Reply from Louise Jacox, Home Manager at The Haven Nursing Home
Thank you so much for your kind words, I will pass it onto the team.
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Average costs per week for care homes owned by Central England Healthcare by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Central England Healthcare, based on 3 out of 6 settings.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,200 |
Residential Dementia Care | £1,300 |
Nursing Care | £1,083 |
Nursing Dementia Care | £1,300 |
All Care Types | £1,050 |
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Central England Healthcare to verify any information. View our terms and conditions. Central England Healthcare has a Platinum Service – more info.