Putting my dad into a care home was one of the hardest decisions I've ever had to make. Like so many families, I worried constantly about whether he'd be happy, safe, and well looked after.
From the moment he arrived at Whitefield House those worries slowly disappeared. Every single member of staff has welcomed him with kindness, warmth, and genuine care. From the management team to the carers, kitchen staff, cleaners, and domestic staff, everyone goes above and beyond. They don't just do their jobs, they care, and you can see it in everything they do.
They always have time to listen, answer my questions, and reassure me when I'm having a difficult day. They treat my dad with dignity, respect, and compassion, and for that I will always be grateful.
Knowing he's in a place where he's safe, cared for, and surrounded by such wonderful people gives me peace of mind that I never thought I'd have.
Thank you, from the bottom of my heart, to every single person at Whitefield House.
Simon
↩Reply from Dayna Crabtree, Administration at Whitefield House
Thank you Simon, for your incredibly kind words. We understand how difficult the decision to move a loved one into care can be, so knowing that we have given you peace of mind means so much to us. We will be sure to share your lovely feedback with the whole team. Thank you for trusting us to care for your Dad.