Pobl Care and Support Ltd in Neath - Port Talbot | 4 Care Homes

Review of
Trem y Glyn
from I S (Son-in-law of Resident) published on 17 October 2022 Submitted via Postal Card • Report

Overall Experience

My experience with this care home has always been five star.

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Review of
Trem y Glyn
from Christine S (Daughter of Resident) published on 17 October 2022 Submitted via Postal Card • Report

Overall Experience

I live in Hereford even though I was born in Wales. My mum now resides at this lovely care home. Each time I visit (as often as I can), sometimes announced, sometimes not, but each time we are greeted by staff with kindness and respect and always find my mum clean and nicely dressed. It's so very important

to me that my dear mother is cared for with love and kindness. I do come away with peace of mind, for which I am so grateful.

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Review of
Trem y Glyn
from Jacqueline R (Daughter of Resident) published on 22 September 2022 Submitted via Postal Card • Report

Overall Experience

You cannot calls this a "residential home" it is one big family home - fantastic. The moment you walk through the door the welcome is fantastic, food fantastic and all the carers do for the residents including activities. I couldn't recommend it enough. Residents care for and safety comes first there.

Sad point only - don't close it, Glynneath will not be the same without Trem Y g=Glyn - well done everyone.

Reply from Debbie Davies, Manager at Trem y Glyn

This is a lovely review with lovely words. Thank you.

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Review of
Trem y Glyn
from Raymond W (Son of Resident) published on 20 September 2022 Submitted via Postal Card • Report

Overall Experience

The staff and the care is 100% fabulous.

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Review of
Trem y Glyn
from Gary P (Son of Resident) published on 1 September 2022 Submitted via Postal Card • Report

Overall Experience

Trem y Glen is clean, well decorated with up-to-date facilities. I have visited at all times of the day and the care and heartwarming kindness of the staff is always the same. They are simply wonderful, courteous and hospitable every time. Very approachable, supportive and can be called on and relied

on whenever needed. They have made Mam's stay a very happy and pleasurable experience. The level of care is very high and a credit to your profession. Thank you from our whole family, and from Mam who is very happy in her new home.

Reply from Debbie Davies, Manager at Trem y Glyn

Thank you for your lovely words. We also appreciate the kindness you give to other residents and staff on your visits to Mam and for all the lovely items you fetch with you for all to share, this is…read more

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Review of
Trem y Glyn
from S E (Daughter-in-law of Resident) published on 30 August 2022 Submitted via Postal Card • Report

Overall Experience

The care provided at Trem y Glen is second to none. Nothing is too much trouble for the staff. The residents are extremely well looked after, kept clean and kept occupied. The care provided here is far superior to the care I have seen in private care homes.

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Review of
Trem y Glyn
from Kay O (Sister of Resident) published on 23 August 2022 Submitted via Postal Card • Report

Overall Experience

The staff at Trem y Glyn are very supportive and kind. They are excellent with residents and nothing is too much trouble for them. It is a great shame my sister has to be moved to a more secure residence because she has settled in well, but unfortunately has found a way to get out through the emergency

exits to 'look after mum'.

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Review of
Trem y Glyn
from Kathleen L (Daughter of Resident) published on 18 August 2022 Submitted via Postal Card • Report

Overall Experience

All staff are friendly and very helpful, they try their very best to answer any questions I may have. I had an issue with ants in my Mothers room but that was dealt with straight away. The care my Mother has is second to none, although she can be difficult at times.

Reply from Debbie Davies, Manager at Trem y Glyn

Any issues are dealt with promptly to ensure satisfaction.

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Review of
Trem y Glyn
from Robert S (Son of Resident) published on 17 August 2022 Submitted via Postal Card • Report

Overall Experience

The whole family find the staff to be very helpful and obliging. The staff are very attentive and friendly. My Mother has been her for over two years and the care has been second to none. During lock down the residents were kept extremely safe. My Mother says the food is excellent. Thank you all.

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Review of
Trem y Glyn
from Kelly J (Daughter of Resident) published on 17 August 2022 Submitted via Postal Card • Report

Overall Experience

My Mother cannot praise the staff and food enough. I have noticed a big change in my Mother's mental health since she has been here. She suffers from Bipolar and has quite a lot of low moods, but since she has been here she seems to be much happier and I've never seen her look so well. This is down

to the excellent staff and as my Mother always states 'The excellent food!' Couldn't be happier.

Reply from Debbie Davies, Manager at Trem y Glyn

Thank you for your kind words. We too feel that your mother has flourished since she moved into Trem y Glyn. Staff work extremely hard to ensure person-centred care to all our individuals.

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Review of
Trem y Glyn
from Kay T (Daughter of Resident) published on 2 August 2022 Submitted via Postal Card • Report

Overall Experience

My mother has been in Trem y Glyn for nearly five years. She has been superbly cared for by all the wonderful staff and I can't compliment them enough. They are all very caring, compassionate and extremely efficient. This care home is highly thought of in the community and has been one of the best in

the Neath area. Long may it continue.

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Review of
Trem y Glyn
from Gary N (Son of Resident) published on 28 July 2022 Submitted via Postal Card • Report

Overall Experience

Very efficient entry control from friendly staff. Very attentive and caring staff throughout the visit. Very professional team providing good care.

Reply from Debbie Davies, Manager at Trem y Glyn

Thank you for your kind words. We try our very best and keep up a high standard of care for each individual. It is lovely to have families back in the home after a difficult time throughout the…read more

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Review of
Llys y Seren
from Anne H (Daughter-in-law of Resident) published on 30 June 2022 Submitted via Postal Card • Report

Overall Experience

All the staff at Llys Y Seren have been so, so lovely. They look after mother in law and all the people with love and care.

Reply from Karen Rogers, Manager at Llys y Seren

Thank you for taking the time to do a review and post it.

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Review of
Llys y Seren
from Patricia R (Friend of Resident) published on 29 June 2022 Submitted via Website • Report

Overall Experience

My experience in visiting the home regularly has been very positive. I have been always welcomed there by all the staff and courteously treated. I have always found that my friend is well looked after and treated with the utmost respect and dignity. She has been always kept beautifully clean and well

presented by the staff. The room has been kept very clean and comfortable whilst the staff can't do enough for her.
I would certainly recommend the home and give it 10 out of 10.

Reply from Karen Rogers, Manager at Llys y Seren

Thank you. I will pass on your kind words to the staff.
It was a pleasure meeting you and hearing stories of your friend.

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Review of
Llys y Seren
from Kristie F (Daughter of Resident) published on 24 June 2022 Submitted via Website • Report

Overall Experience

My mamo has been living here since February. The home is the best place I have ever visited. The staff are absolutely amazing with my gran and us family, including my girls. My youngest is 7 and they are so good with her and the garden is amazing with things for her to play with. We go nearly every

day and I can honestly say not once have I had a bad experience here.

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Review of
Llys y Seren
from L H (Daughter of Resident) published on 22 June 2022 Submitted via Website • Report

Overall Experience

I would like to say all the staff at Llys y Seren have made it so easy for my mam to settle and put my mind at rest at such a hard time, the rooms are beautiful it’s spotlessly clean, the grounds are wonderful to take my mother out and the things they do to entertain them is really lovely for them and

the food they get is lovely my mam is eating much better since being there, I’d like to thank you all for your kind hearted service you give to all the old people you’re hard work is appreciated.

Reply from karen rogers, Manager at Llys y Seren

Thank you I will pass on your kind words to the staff

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Review of
Llys y Seren
from Carl E (Grandson of Resident) published on 22 June 2022 Submitted via Website • Report

Overall Experience

Lovely clean new looking home, friendly staff. The home looks like it's a hotel. We were greated by the lovely lady on reception and taken to my 94 year old nan's room which was more than adequate for her needs. We have since seen photos of her enjoying herself during the jubilee with lots of other

residents via the homes facebook page. Having lived on her own for the past 20+ years im delighted to see her looking so happy once again.

Reply from karen rogers, Manager at Llys y Seren

Thank you for taking the time to write a review. I am glad your gran has settled

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Review of
Dan y Bryn
from Amy D (Granddaughter of Resident) published on 12 August 2021 Submitted via Website • Report

Overall Experience

Awful treatment towards the end of life. They wanted to move her as she was dying and tried to get extra money from the family for her care when they had already been funded by the government. Had to locate advocates etc. A very stressful time. Management is awful but the general staff are amazing.

Reply from DAWN CRANDON, General Manager at Dan y Bryn

We want to give our deepest sympathy to you and your family on the passing of your grandmother. She lived with us here at Dan-Y-Bryn for 17 years and was part of our family. Towards your gran's end of…read more

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Review of
Llys y Seren
from R C (Granddaughter of Resident) published on 18 June 2021 Submitted via Website • Report

Overall Experience

All of the staff members have been very supportive during these difficult Covid times. As a family, we have had constant updates about our relative. My gran takes part in a variety of activities and is cared for to the highest of standard.

Reply from karen rogers, manager at Llys y Seren

Thank you for your kind words, I will pass them onto the staff.

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Review of
Llys y Seren
from P R (Granddaughter of Resident) published on 8 March 2021 Submitted via Website • Report

Overall Experience

All the staff at Llys y Seren go above and beyond for the residents here. Plenty of different activities for them all to enjoy. The home is very well presented with lots of greenery and very clean and tidy. The staff always keep you up to date with how your relative is getting on, lots of photos of

their day and have been extremely well during the pandemic keeping everyone in the loop due to no visitations allowed.

Reply from Karen Rogers, Manager at Llys y Seren

Thank you I will pass your comments onto the staff.

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Care Homes Owned by Pobl Care and Support Ltd in Neath - Port Talbot

Pobl Care and Support Ltd Locations in Neath - Port Talbot (4)

Pobl Care and Support Ltd Reviews in Neath - Port Talbot (99)

Reviews posted for members of Pobl Care and Support Ltd

Trem y Glyn

Trem y Glyn

Trem y Glyn

Trem y Glyn

Trem y Glyn

Trem y Glyn

Trem y Glyn

Trem y Glyn

Trem y Glyn

Trem y Glyn

Trem y Glyn

Trem y Glyn

Llys y Seren

Llys y Seren

Llys y Seren

Llys y Seren

Llys y Seren

Dan y Bryn

Llys y Seren

Llys y Seren

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