Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to gardens and conservatories
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The Burroughs has a Review Score of 9.5 (9.546) out of 10, based on 11 reviews in the last 2 years.
Over all time The Burroughs has 53 reviews.
The food is cooked on site and is extremely good. There is always a choice.
Thank you for your review for The Burroughs – we’re incredibly pleased to see your excellent scores and we’ll pass your lovely comments regarding the care at the home onto the team. In regards to the staffing levels, I’d like to reassure you that we always make sure that we have enough team members to run the home safely and effectively, both throughout the day as well as night, seven days a week. Thank you again for your feedback, and please do let us know if you have any comments or suggestions now or in the future and we’ll be happy to help.
Thank you for your positive feedback and scores – I’m incredibly happy to hear that your mother is doing well at The Burroughs. In regards to activities, we understand how important these are for residents and, although we would never force anyone to take part if they did not wish to, we always make sure everyone is given the choice and is supported to join in if they would like. As well as offering a varied group activity programme that changes weekly and is tailored to resident’s abilities, we also run regular one-to-one activities for residents, particularly those that may not always be able, or willing, to join in the group activities. The home manager will share your feedback with the team and make sure that your mother is included if she wants to take part at any time, and of course please do let us know now or at any point in the future if you have any feedback, comments or suggestions and we’ll be happy to help.
Thank you for taking the time to submit a review for The Burroughs – we’re very happy to read your positive comments and excellent scores, particularly for the team and care at the home.
In regards to the staffing levels, I’d like to reassure you that we always make sure that we have enough team members to run the home safely and effectively, both throughout the day as well as night, seven days a week. Thank you again for your feedback, and please do let us know if you have any comments or suggestions now or in the future and we’ll be happy to help.
We’re very grateful for your lovely feedback and are delighted with the positive comments and scores for The Burroughs. In regards to entertainment, our activities team do run two activities for residents every day, which include a wide range of activities and entertainment – of course, if there are any activities that we do not run that you would like to take part in, then of course just let us know and we’ll be more than happy to look into adding this. Thank you again for taking the time to provide your feedback and kind words, and of course please do contact the home manager or any other members of the senior team at the home if there is anything else we can help with now or in the future.
The Review Score of 9.5 (9.546) out of 10 for The Burroughs is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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