St Catherine Care Home

15/17 Cann Hall Road, Leytonstone, London E11 3HY
Review Us
9.7 21 Reviews
  • St Catherine Care Home, London
St Catherine care home has been extensively modernised throughout and caters for up to 19 residents. The management and staff are very proud of its fine reputation as a warm friendly and caring home.

St.Catherines is a residential care home that caters for clients with both physical and mental health needs ie. dementia or anyone with age-related illnesses and for clients that may just need support and assistance with their daily living.

Residents are encouraged to live as independent and active a lifestyle as possible, with caring staff providing the level of help and assistance requested or necessary for each person to maintain or improve their quality of life. All the staff at St Catherine's work together to provide as happy, warm, caring and homely environment as possible, with dignity, respect and freedom of choice always paramount.

The home has a large lounge/dining room tastefully decorated with colour TVs, comfortable seating, and a door leading out to restful gardens. The bedrooms are decorated to a high standard with either en-suite or vanity unit, with TV and telephone point. Visiting services include: Hairdresser, Optician, Chiropodist, Dentist, Physiotherapist, Clergy, Local GP's to residents registered, and Library.
Show St Catherine Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1700
  • Self-Funded Residential Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Residential Care: £1474 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1700

In regards to the standard fee, it all depends on the individual's needs. Exclusions include hairdressing, dentist & podiatry.

These prices are only a guideline, please contact St Catherine Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • St Catherine Care Home Ltd

Person in charge

  • Roo Auckburally (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (0)

Parking

  • On-site parking accommodating for 6 car spaces

St Catherine Care Home Reviews (21)

9.7

St Catherine Care Home has a Review Score of 9.7 (9.731) out of 10, based on 10 reviews in the last 2 years.
Over all time St Catherine Care Home has 21 reviews.

Overall Experience
  • 17
  • 4
  • 0
  • 0
  • 0
Date Published
  • 21
  • 3
  • 3
  • 10
  • 11
Reviewer Connection to St Catherine Care Home
  • 5
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Alan T (Brother of Resident) published on 23 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was transferred to St Catherine’s on extremely short notice as his former home closed. They were extremely accommodating with the begging with his requirements. It’s clean and very amenable with access to all areas well thought out. There are always plenty of staff on hand and always a manager
present should you need one. They have programmes for the residents each week to keep them entertained. Privacy is also ensured if required. The management has experience in this type of work in other fields so that is reassuring. Guidelines are always followed with records kept up to date. The staff always checked on us and always gave us updates on my brother's current situation when asked. He was always relaxed whilst in their care and they were very attentive to his special needs. My brother liked being there especially interacting with the staff! I feel they did their best to make him feel comfortable and would like to say a big thank you to all the staff. Thoroughly recommended.
Reply from Twariq Auckburally, Deputy Manager at St Catherine Care Home

Dear Alan, thank you for taking the time to write such a lovely review. It is a pleasure to look after your brother. Your Brother had lived with us for a few years, and we are pleased that we have met his needs and your high standards so well. The team will continue to work extremely hard in order to ensure safety and comfort for all our residents. You just brought a smile to the team.
Thank you so much again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for St Catherine Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.731 for St Catherine Care Home is calculated as follows: ( (92 Excellents x 5) + (22 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 119 Ratings = 4.731
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Catherine Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (4)

Roo

Roo Auckbrually

Job Title: Service Manager Joined: 2013

Registered nurse
Degree in district nursing and palliative care
Ex district nurse
I've worked in A&E, gynaecology ward & community nursing, palliative nursing & Team leader of an evening service district nursing.

No image found

Twariq Auckburally

Job Title: Deputy Manager Joined: 2019

Worked in learning disability supported livings, Care homes, Jewish community centres, Medical centre.
BSC Degree in business management.
Health and social care level 2 & 3.
Currently acquiring NVQ level 5.

Ally

Ally Etwaree

Job Title: Care Coordinator Joined: 2020

Care coordinator & Activity organiser
NVQ 2, 3, 5
Worked with learning disability and autistic spectrum service users, several care homes, children clubs, day centres.

Agnes

Agnes dwumah

Job Title: Chef Joined: 2021

Food Preparation & Ladar NVQ level 2
Food Preparation & Ladar NVQ level 3
Hospitality Management BSc honours level 4
Hospitality Management BSc honours level 5
Hospitality Management & International Tourism BSc Honours level 6
Patisserie & confectionary NVQ Diploma Level 3

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Catherine Care Home to verify any information. View our terms and conditions. St Catherine Care Home has an Enhanced Service - more info.