The Hollies

9 & 11 Fox Lane, Palmers Green, London N13 4AB
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23 Reviews
  • The Hollies, London
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Kerry Poulter (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors are welcome at any time.

Parking

  • Easy parking on the home's forecourt.

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The Hollies Reviews (23)

Over all time The Hollies has 23 reviews.

Overall Experience
  • 16
  • 7
  • 0
  • 0
  • 0
Date Published
  • 23
  • 0
  • 0
  • 0
  • 23
Reviewer Connection to The Hollies
  • 11
  • 6
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Andrew J (Son of Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tha management and staff at The Hollies are extremely helpful and have empathy towards how we feel about our mother's wellbeing. They all show great enthusiasm in the love they give our mother.


We're most grateful and highly recommend all at The Hollies.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stuart C (Son of Resident) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent home for my mother, who loves it here. Very good standards of hygiene and care, warm and friendly staff without exception.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jennifer G (Daughter of Resident) published on 21 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Hollies provides a caring environment for its residents and is sensitive to their needs. Staff are proactive and attempt to tailor provision, wherever possible, in order to meet both residents' and relatives' requirements. When issues do occur (as is inevitable) problems are dealt with swiftly and
efficiently.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

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