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Kallar Lodge Residential Care Home

75 Gregory Road, Romford, London RM6 5RU
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Kallar Lodge Residential Care Home, Romford

Care Provided by Kallar Lodge Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,103From £1,103
Residential Dementia CareFrom £1,103From £1,103

Contact Kallar Lodge Residential Care Home to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Pauline Humphrey (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (44)
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Kallar Lodge Residential Care Home Reviews (33)

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9.6

Kallar Lodge Residential Care Home has a Review Score of 9.6 (9.641) out of 10, based on 9 reviews in the last 2 years. Over all time Kallar Lodge Residential Care Home has 33 reviews.

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Showing 33 reviews matching selected criteria
Review from Addie I (Son of Resident) published on 18 February 2021 Submitted via Website
Overall Experience
I am very happy with the service provided at Kallar Lodge. The staff and management have been very good with the care they have provided. It's a very good care home.

I would recommend this care home to anybody in my family and in the area.

Reply from Natalie Wood, Admin at Kallar Lodge Residential Care Home

Thank you so much for the 5-star review. It's so lovely to hear that you are happy at any time but as the last year has been particularly tough, it makes it all the more special. We look forward to your visits when this lockdown is over.

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Review from Clare F (Granddaughter of Resident) published on 6 January 2021 Submitted via Website
Overall Experience

I'd like to thank all the staff, you have truly been amazing. You have all been so kind and caring, I would definitely recommend this home to my family and friends. Thanks for making my Nan's last days a little easier.

Reply from Natalie Wood, Manager at Kallar Lodge Residential Care Home

Thank you so much for the kind words and wonderful review. Means so much particularly now, during this difficult year. Nan was a lovely lady and will be missed by everyone.

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Review from C T (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

Myself and my family have no problems with my mums care home Kallar Lodge. Very happy with the care of my mother.

Reply from Natalie Wood, Manager at Kallar Lodge Residential Care Home

Thank you very much for taking time to leave a review.

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Review from John G (Resident / Service User) published on 18 February 2020 Submitted via Postal Card
Overall Experience
I am in Kallar Lodge on advice from social care, just while my house is made liveable.

I am well looked after. It's been an experience to see other cases in here and it makes one realise how lucky one is not to be like them.

Reply from Natalie Wood, Admin Officer at Kallar Lodge Residential Care Home

Thank you for you review. It has been lovely having you stay with us.

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Review from David W (Son of Resident) published on 4 February 2020 Submitted via Website
Overall Experience

When my mother's dementia reached a stage where she needed full-time care, I was adamant that she would be in a private home. After visiting a number, I didn't feel that they were right for her but I also didn't want to place her in a council home. How wrong I was, Mum's social worker, and my wife, convinced me to at least take a look at Kallar Lodge and I was really impressed by the cleanliness, the facilities and most importantly the carers and staff. Mum settled in quickly and is very happy and always clean and smiling. She is 97, eating well, singing and enjoying her life. The staff always contact me if they have any concerns and there have been regular assessments of mum's needs. A huge thank you to everyone at Kallar Lodge.

Reply from Natalie Wood, Manager at Kallar Lodge Residential Care Home

Thank you so much for your wonderful 5 star review.

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Review from Marjie F (Daughter of Resident) published on 30 January 2020 Submitted via Website
Overall Experience

My mother has been at Kallar Lodge for 3 years. She found it difficult at first but settled within a couple of months. She is now happy and well looked after, always clean and nicely dressed when I visit. Her bedroom is large with an en-suite shower room with large windows overlooking a lovely green. Throughout is well decorated with a homely feel and very clean. A hairdresser visits regularly. My mother is not a sociable person but the staff make great efforts to get her to "join in" and she has played bingo with other residents, they also encourage her to join the other residents for her lunch. The meals look appealing and healthily balanced, although rather plain for my taste, I feel this would be the right choice for an older resident. The most outstanding aspect of Kallar Lodge is its staff and carers. Friendly, enthusiastic, supportive and patient - they can't do enough for my mum!

Reply from Natalie Wood, Admin Officer at Kallar Lodge Residential Care Home

What an amazing review, thank you very much for taking the time to leave it. Our staff here are a great team and love the work that they do, which then reflects on the faces of our residents and their families.

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Review from Avril M (Friend of Resident) published on 14 January 2020 Submitted via Postal Card
Overall Experience

My friend's mother had been in Kallar Lodge for 5 1/2 years. In November she was very poorly and put on comfort care. The staff were brilliant at treating the resident and her daughter and myself with such care and when my friend's mother died it was peaceful. The staff treated her with dignity and were so supportive at a difficult time. We are so grateful to them.

Reply from Natalie Wood, Admin Officer at Kallar Lodge Residential Care Home

Thank you for taking the time to leave your fantastic review. We pride ourselves on the care we give to our residents and the support we give to their families. They both go hand in hand to make everyones stay or visits, more enjoyable.

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Review from B W (Brother of Resident) published on 8 January 2020 Submitted via Postal Card
Overall Experience
My sister has been a resident for approximately three years.

I have to say, every time I visit her, I have always found the staff very caring and polite.

Reply from Natalie Wood, Admin Officer at Kallar Lodge Residential Care Home

Thank you very much for the comments. We look forward to continued visits from you and your family.

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Review from B H (Regular Volunteer) published on 6 January 2020 Submitted via Postal Card
Overall Experience

I have visited several times and knew one of the residents personally. The atmosphere is very homely but also creates a stimulating environment reminding residents of their own homes and holidays. There are lots of positive messages to help those who need to know where they are - rooms are identified by pictured, the day of the week is displayed, the floor name is identified. It could be classed as a very good hotel. The staff all seem very friendly and supportive and relatives talk about wanting to move in themselves.

Reply from Natalie Wood, Admin Officer at Kallar Lodge Residential Care Home

Thank you so much for such a wonderful review. We think it is vital to create a "home from home" atmosphere for our residents and your comments confirm that we must be doing just that.

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Review from J B (Daughter of Resident) published on 18 December 2019 Submitted via Postal Card
Overall Experience
When I visit, I find the staff always friendly and helpful and always polite.

My mum is always clean and seems happy in her own way.

Reply from Natalie Wood, Admin Officer at Kallar Lodge Residential Care Home

Lovely to hear that you are so happy with Mums care. Thank you.

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Review from Barbara H (Power of Attorney of Resident) published on 18 December 2019 Submitted via Website
Overall Experience

Kallar is a wonderful place. Mum was there for five years. I visited nearly every week. The staff are friendly. It feels homely there. The residents are happy. Mum was treated with respect and kindness. She was always clean and cared for. I was contacted if necessary about her. The place is immaculate. I have no complaints. I’m just grateful for all Kallar did for her in her last years.

Reply from Natalie Wood, Admin Officer at Kallar Lodge Residential Care Home

Thank you very much for such a kind review. Please pop in to say hello still as we would love to keep in touch and have you involved with future events.

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Review from Gabija G (Private Carer of Resident) published on 29 November 2019 Submitted via Website
Overall Experience

This care home has a homely feel, staff are very friendly and helpful. The lady I take out for a walk is very happy here, she always says good things about the staff, that they are very helpful and friendly, and that this care home is very tidy and clean. I would highly recommend this place.

Reply from Natalie Wood, Admin Officer at Kallar Lodge Residential Care Home

Thank you very much for taking the time to leave such a positive review.

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Review from Jean J (Daughter-in-law of Resident) published on 26 February 2019 Submitted via Website
Overall Experience

I would like to commend you in the care of my mother in law. The care and love given to her whilst she was with you goes a very long way in my opinion. Thank you to management and staff for the care given. I highly recommend you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 February 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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