Old Alresford Cottage Rest Home

I visit with the residents daughter. The staff are always helpful and kind. The medical care is reassuring. The resident appreciates his care and he's settled well. His church connection is much appreciated, god bless you for doing a wonderful job.

Nice welcome from receptionist. Caring friendly staff, hard working. Lovely meals, birthday cake on birthdays. Clean and tidy. Good activities and outings. Facilities to sit outside in lovely grounds.

I only put good for facilities and activities as far as I'm aware mum doesn't leave her room and I'm not sure what activities are brought to her. Although I'm sure she is happy and always has music playing in her room.

My mother has mixed dementia and so is extremely vulnerable, but I rest easy knowing she is safe, clean well catered and cared for. Thank you to all for the love and compassion you show to mum.

The staff and manager at Old Alresford Cottage cared for my father in his last few months before passing away. I cannot fault the care of my father, nor the support offered to me, my sister and mother throughout his residence - and especially during his final fortnight before passing away. The last couple of weeks were very challenging, but the staff were outstanding and we remain incredibly grateful that my father was looked after with such care, compassion and professionalism during this difficult time.

To date, we have found the care, consideration and respect of my mother very good. She has been encouraged to join in activities and meet with other residents, which she found difficult at first.

I have been touched by the kindness, consideration and care shown to my husband by the staff at the home. They are a great support during a sad time for us as a family.

The home is exceptionally well managed, with diligent caring staff. This is particularly so during this crisis. They added restrictions well before government lockdown, always had plenty of PPE and have tight disciplines for checking staff as they start shifts and during each day. Gives relatives huge confidence.

Old Alresford Cottage has been wonderful, looking after my mother through stages of her dementia. I have been particularly impressed when my mother has been acutely ill and the staff have been exemplary, keeping me in touch with her progress or problems. They are usually very personable except when they are short-staffed which is understandable. I trust my mother’s welfare to them happily and I know my brother and sister feel the same.

Stay safe everyone.

I cannot speak more highly of the care provided by the staff of the Old Alresford Cottage Rest Home to their residents. The staff are highly professional and caring. As the daughter of a resident who has been there for nearly three years, I am pleased to witness the continuity of staff and the rapport they develop with the residents. The staff also take the trouble to know the visitors and always very helpful when I ring to see how my father is. The home itself is comfortable and very clean. My father seems to be very happy and settled here.

I am very happy with the care my mum receives at Old Alresford Cottage. My mum is always treated with love and respect. The staff are very good at keeping me informed about how mum is and discuss her care with me on a regular basis. Everyone is always very welcoming, cheerful and caring and keen to ensure everyone feels at home - cups of tea and biscuits are always on offer. Family and friends are normally welcome to visit at any time although due to the current situation this is not possible at the moment. I feel the home is well managed and the recent sensible decision to close the home to visitors was taken at an early stage to protect staff and residents.

The manager is superb and family members and friends are kept regularly informed of everything happening. Nothing is too much trouble. I am beyond grateful to every member of staff for their incredible care and genuine compassion. Thank you.

My Mother has been in the care of the manager and all the staff at The Old Alresford Cottage Rest Home since June 2018. We are so pleased with the care and support Mum and we have had. Nothing seems to be too much trouble and we are always kept up to date with any needs or issues. The home itself is always warm and welcoming, the staff are always friendly and welcoming, even when they are very busy around mealtimes etc. Overall, we have peace of mind knowing that Mum is being so well looked after by such a caring and professional team at the Old Alresford Cottage Rest Home.

My mother has been welcomed to the family with dignity and respect. Her every need is met with professionalism, integrity and love.

The team at Old Alresford is wonderful and caring. They make us feel at home when we visit Mother. We could not ask for more.

My husband has been in Old Alresford Cottage for 15 months. He receives such good care and is content and the staff is so wonderful, very kind and caring working under pressure, that can only be imagined in these difficult times.

My wife settled in very quickly and always seems pleased with the help of the caring staff. She also enjoys her food and drinks. My sons and I are pleased by the way she is looked after.

Our mum has been at this care home since September 2018. Overall, the family are very happy with the care she receives and most importantly so is Mum!

The staff are kind and caring and make sure my father is beautifully looked after.