Old Alresford Cottage Rest Home

Old Alresford, New Alresford SO24 9DH
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7.8 34 Reviews
  • Old Alresford Cottage Rest Home, New Alresford
Old Alresford Cottage, in Hampshire, has a friendly and experienced care team dedicated to looking after the individual care needs of the elderly.

Residents of Old Alresford Cottage enjoy being looked after in a picturesque location, perfect for a relaxing break or permanent lifestyle, with appropriate activities to stimulate and cater for residents' mental, emotional and physical needs.

The Home takes great pride in the standard of its service and seeks to allow as much individual freedom and choice as possible within the care setting, in order to achieve a homely atmosphere and satisfied elderly residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Silversword Ltd

Person in charge

  • Philip Ladbury (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Pre-assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (44)

Parking

  • There is plenty of parking

Old Alresford Cottage Rest Home Reviews (34)

7.8

Old Alresford Cottage Rest Home has a Review Score of 7.8 (7.781) out of 10, based on 1 reviews in the last 2 years.
Over all time Old Alresford Cottage Rest Home has 34 reviews.

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Reviewer Connection to Old Alresford Cottage Rest Home
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Total of 34, showing 1-20
Review from Linda H (Friend of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit with the residents daughter. The staff are always helpful and kind. The medical care is reassuring. The resident appreciates his care and he's settled well. His church connection is much appreciated, god bless you for doing a wonderful job.
Reply from Philip Ladbury, Regional Manager at Old Alresford Cottage Rest Home

Thank you so much for your lovely comments. We are always striving to provide the best possible care, facilities and opportunities, so it is reassuring to know you're so happy with Old Alresford Cottage!

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Review from J B (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice welcome from receptionist. Caring friendly staff, hard working. Lovely meals, birthday cake on birthdays. Clean and tidy. Good activities and outings. Facilities to sit outside in lovely grounds.
Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you for taking the time to write your review. See you soon.

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Review from S F (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find the care home clean and tidy. Staff are friendly and keep me up to date with Mum's care. It's nice to see someone on reception again as a face to here when I arrive to visit Mum.
I only put good for facilities and activities as far as I'm aware mum doesn't leave her room and I'm not
sure what activities are brought to her. Although I'm sure she is happy and always has music playing in her room.
Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you for your kind words. I will pass this on to the staff.

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Review from Samantha R (Daughter of Resident) published on 14 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really cannot rate Old Alresford Cottage Rest Home highly enough. The home is warm, clean and the staff and manager like extended family members. The surroundings are gorgeous and the rooms airy bright and spacious.
My mother has mixed dementia and so is extremely vulnerable, but I rest easy knowing
she is safe, clean well catered and cared for. Thank you to all for the love and compassion you show to mum.
Reply from Philip Ladbury, Regional Manager at Old Alresford Cottage Rest Home

Thank you so much for your kind words and feedback! The wonderful team here do everything they can to provide the best possible care, so please don't hesitate to let us know if there is anything else we can do.

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Review from Huw P (Son of Resident) published on 22 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and manager at Old Alresford Cottage cared for my father in his last few months before passing away. I cannot fault the care of my father, nor the support offered to me, my sister and mother throughout his residence - and especially during his final fortnight before passing away. The last
couple of weeks were very challenging, but the staff were outstanding and we remain incredibly grateful that my father was looked after with such care, compassion and professionalism during this difficult time.
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Review from N G (Daughter of Resident) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
To date, we have found the care, consideration and respect of my mother very good. She has been encouraged to join in activities and meet with other residents, which she found difficult at first.
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Review from Valerie P (Wife of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been touched by the kindness, consideration and care shown to my husband by the staff at the home. They are a great support during a sad time for us as a family.
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Review from Adrian B (Son of Resident) published on 3 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a full-time resident since August 2018 and is very happy. Living locally, we can take her out either including meals or for an hour or two - before lockdown!
The home is exceptionally well managed, with diligent caring staff. This is particularly so during this crisis. They added
restrictions well before government lockdown, always had plenty of PPE and have tight disciplines for checking staff as they start shifts and during each day. Gives relatives huge confidence.
Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you for the kind words. We were the first home to lock down and have been Covid-19 free.

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Review from Evelyn (Daughter of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Old Alresford Cottage has been wonderful, looking after my mother through stages of her dementia. I have been particularly impressed when my mother has been acutely ill and the staff have been exemplary, keeping me in touch with her progress or problems. They are usually very personable except when
they are short-staffed which is understandable. I trust my mother’s welfare to them happily and I know my brother and sister feel the same.
Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you very much for your lovely review, see you all soon.

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Review from Paul S (Brother of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the members of the care home staff are really lovely, caring and really do a fantastic job - not just with the virus but always.
My Brother and his wife are really happy; residents always say how happy they are at the Old Alresford Care Home. The way that they have tackled the virus has been in
our eyes - brilliant.
So thank you so much; always a clap for you all on Thursday evenings.
Stay safe everyone.
Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you very much for your kind words. See you all soon.

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Review from Janice G (Daughter of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak more highly of the care provided by the staff of the Old Alresford Cottage Rest Home to their residents. The staff are highly professional and caring. As the daughter of a resident who has been there for nearly three years, I am pleased to witness the continuity of staff and the rapport
they develop with the residents. The staff also take the trouble to know the visitors and always very helpful when I ring to see how my father is. The home itself is comfortable and very clean. My father seems to be very happy and settled here.
Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you very much for your kind words. See you all soon.

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Review from Vanessa K (Daughter of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mum receives at Old Alresford Cottage. My mum is always treated with love and respect. The staff are very good at keeping me informed about how mum is and discuss her care with me on a regular basis. Everyone is always very welcoming, cheerful and caring and keen to
ensure everyone feels at home - cups of tea and biscuits are always on offer. Family and friends are normally welcome to visit at any time although due to the current situation this is not possible at the moment. I feel the home is well managed and the recent sensible decision to close the home to visitors was taken at an early stage to protect staff and residents.
Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you very much for your kind words, we look forward to seeing you all.

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Review from Alli M (Daughter of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Old Alresford care home has surpassed any expectations I had with regard to the welfare of my mother who has dementia. When entering the home 18 months ago she was frail and extremely confused. She has improved beyond recognition and this is due not only to the incredible care she has received but the
genuine love the staff have for the residents. There are trips to garden centres, out for ice cream, tea and cake and lots of singing and games. My mum is now alert, feels safe and is so happy. Her room is lovely and everything she needs is provided for. A hairdresser comes twice a week, as well as regular visits from a chiropodist and opticians. GP's come to see all residents on a weekly basis to check everyone is well. There are also lots of pets to love.
The manager is superb and family members and friends are kept regularly informed of everything happening. Nothing is too much trouble. I am beyond grateful to every member of staff for their incredible care and genuine compassion. Thank you.
Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you very much for this lovely review. We look forward to seeing you after lock down.

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Review from Phil J (Son of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother has been in the care of the manager and all the staff at The Old Alresford Cottage Rest Home since June 2018. We are so pleased with the care and support Mum and we have had. Nothing seems to be too much trouble and we are always kept up to date with any needs or issues. The home itself is
always warm and welcoming, the staff are always friendly and welcoming, even when they are very busy around mealtimes etc. Overall, we have peace of mind knowing that Mum is being so well looked after by such a caring and professional team at the Old Alresford Cottage Rest Home.
Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you very much for your kind words. We look forward to seeing you soon.

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Review from H R (Daughter of Resident) published on 9 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been welcomed to the family with dignity and respect. Her every need is met with professionalism, integrity and love.
Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you so much for your kind review. We are weathering the storm well for now.

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Review from R C (Son of Resident) published on 9 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The team at Old Alresford is wonderful and caring. They make us feel at home when we visit Mother. We could not ask for more.
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Review from A G (Wife of Resident) published on 9 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Old Alresford Cottage for 15 months. He receives such good care and is content and the staff is so wonderful, very kind and caring working under pressure, that can only be imagined in these difficult times.
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Review from A C (Husband of Resident) published on 2 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife settled in very quickly and always seems pleased with the help of the caring staff. She also enjoys her food and drinks. My sons and I are pleased by the way she is looked after.
Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you so much for this great review it is most appreciated.

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Review from J K (Daughter of Resident) published on 1 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mum has been at this care home since September 2018. Overall, the family are very happy with the care she receives and most importantly so is Mum!
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Review from R P (Daughter of Resident) published on 17 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't recommend Old Alresford cottage more highly.
The staff are kind and caring and make sure my father is beautifully looked after.
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Current Review Score: 7.8 (7.781)

Overview of Review Score

The Review Score of 7.8 (7.781) out of 10 for Old Alresford Cottage Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Old Alresford Cottage Rest Home is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.114 Points relating to the number of positive Reviews for Old Alresford Cottage Rest Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 1 Positive Reviews ÷ 8.8 = 0.114
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Aug 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Old Alresford Cottage Rest Home

What types of Care is Old Alresford Cottage Rest Home registered for?

Older Person Care, Dementia, Learning Disability / Autism & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Old Alresford Cottage Rest Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Old Alresford Cottage Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Old Alresford Cottage Rest Home to the centre of New Alresford?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Old Alresford Cottage Rest Home to verify any information. View our terms and conditions. Old Alresford Cottage Rest Home has an Enhanced Service - more info.