Old Alresford Cottage Rest Home

Old Alresford Cottage Rest Home and its staff and management were wonderful and very helpful in our time of need. Their level of professionalism, kindness and understanding are all worthy of mention. A big thank you to you all.

All staff from senior management down were always more than helpful and only too willing to give assistance and support not only to my mother but the whole family.

My mother was shown the utmost dignity and respect and welcomed and integrated into the wider care home family and community with patience and understanding.

A smaller care home situated in the heart of the Hampshire countryside in a wonderful location, with wonderful caring staff who always go that extra mile.

What a lovely place, I definitely want to go there when I get old!!. The staff were kind and caring, they showed great care for my Mum, a fantastic group of people who showed dignity and care for everyone. Nothing was too much trouble for them they went over and above and made sure my Mum's last days were comfortable and peaceful. Thank you to the manager and his Angels.

Old Alresford Cottage is a fantastic care home and was the ideal place for my mother-in-law to live. She suffered with Alzheimer's and the care and support from all the carers and office staff was second to none - we couldn't have wished for a better place for the end of her life. Every time we visited she would tell us how happy she was, how kind the carers were and from our own observations we could see that it was a happy place. There was plenty of activity and interaction and often laughter amongst the residents and staff. I would and have highly recommended this home to other people.

Staff, care and facilities are excellent with particular praise going to staff for involving my mother and for being flexible whilst I wait for deputy-ship.

My only criticism is that a man keeps entering my mother's room and has done so on my visits.

This is not a 5-star hotel. It is a warm, loving and caring home offering good support to the residents and also their families. Each resident is treated with respect and their personal needs are catered for. I know that she is in good hands and that I never need to worry.

The home has a lovely atmosphere that is felt immediately upon entering. The staff are caring and compassionate. They treat the residents with dignity and respect. Both my parents have lived at the home for a total of over seven years between them. I couldn't find a better place for them to live.

My father was a resident of Old Alresford Cottage for four years. During that time he was looked after by a very caring and compassionate team of permanent carers. This team was led by amazing team leaders whose dedication to their job showed in their smiling faces and kind words proffered during what was sometimes very difficult times as my father became older and frailer. I put my trust in the management and carers to give my father the best support they could to make his final years as comfortable and safe as possible and this they did for which I thank them enormously.

My mother has been a resident at Old Alresford for 5 years, and she is well looked after. The staff are very caring towards her and treat her with dignity, respect and care. I would certainly recommend the home to friends and family.

We are very happy with the care and how they look after my sister-in-law.

My family and I have found this home a lovely place. The staff are very friendly and obliging. The rooms are always cleaned nice. We are very pleased with everything about the home.

I have nothing but praise to give to Arlesford care Home. The staff are extremely helpful, friendly and professional at all times. The atmosphere is warm and cosy! The relationship between staff and residents is lovely. Both night and day staff work extremely well together and their skills are of a high standard. Management is very good, extremely friendly. My father is very settled and is well liked I believe. It is nice to see him interact with all the staff and other residents.

We looked at many care homes before placing my mother in care. When placing mother in a care home (the first) it seemed okay but after 2 months she wasn't happy so we continued our search. Out initial sight of the Old Alresford Cottage was very favourable and after 10 mins walkabout we felt very good about it. There is a genuine honest feel about the home and after mother has been cared for here for two and a half years they have earned our trust and friendship with the home and each carer and some residents.

My mother (now 97) came here in august 2014 after being in another home. This home is first class. The care, concern and attention given to all residents is a joy to see. The staff are full of kindness, the professional yet compassionate approach from the manager to the maintenance guys leaves me with the peace of mind that mum is in the best hands. My mum was an isolationist when she arrived, wanting to spend much of the day in her room. Encouragement and activities made her a happier person within 3 weeks. Mum is now coming to the end of her life but the palliative care here is second to none. This is a superb place.