Old Alresford Cottage Rest Home

Old Alresford, New Alresford SO24 9DH
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7.8 34 Reviews
  • Old Alresford Cottage Rest Home, New Alresford
Old Alresford Cottage, in Hampshire, has a friendly and experienced care team dedicated to looking after the individual care needs of the elderly.

Residents of Old Alresford Cottage enjoy being looked after in a picturesque location, perfect for a relaxing break or permanent lifestyle, with appropriate activities to stimulate and cater for residents' mental, emotional and physical needs.

The Home takes great pride in the standard of its service and seeks to allow as much individual freedom and choice as possible within the care setting, in order to achieve a homely atmosphere and satisfied elderly residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Silversword Ltd

Person in charge

  • Philip Ladbury (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Pre-assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (44)

Parking

  • There is plenty of parking

Old Alresford Cottage Rest Home Reviews (34)

7.8

Old Alresford Cottage Rest Home has a Review Score of 7.8 (7.781) out of 10, based on 1 reviews in the last 2 years.
Over all time Old Alresford Cottage Rest Home has 34 reviews.

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Reviewer Connection to Old Alresford Cottage Rest Home
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Total of 34, showing 21-34
Review from Simon S (Son of Resident) published on 16 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Old Alresford Cottage Rest Home and its staff and management were wonderful and very helpful in our time of need. Their level of professionalism, kindness and understanding are all worthy of mention. A big thank you to you all.
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Review from Andrew S (Son of Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff from senior management down were always more than helpful and only too willing to give assistance and support not only to my mother but the whole family.


My mother was shown the utmost dignity and respect and welcomed and integrated into the wider care home family and community with patience

and understanding.


A smaller care home situated in the heart of the Hampshire countryside in a wonderful location, with wonderful caring staff who always go that extra mile.

Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you for your kind words.

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Review from Elaine S (Daughter of Resident) published on 6 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely place, I definitely want to go there when I get old!!. The staff were kind and caring, they showed great care for my Mum, a fantastic group of people who showed dignity and care for everyone. Nothing was too much trouble for them they went over and above and made sure my Mum's last days
were comfortable and peaceful. Thank you to the manager and his Angels.
Reply from Michael Larmour, Manager at Old Alresford Cottage Rest Home

Thank you for your lovely review. It was our pleasure x

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Review from Ruth T (Daughter-in-law of Resident) published on 26 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Old Alresford Cottage is a fantastic care home and was the ideal place for my mother-in-law to live. She suffered with Alzheimer's and the care and support from all the carers and office staff was second to none - we couldn't have wished for a better place for the end of her life. Every time we visited
she would tell us how happy she was, how kind the carers were and from our own observations we could see that it was a happy place. There was plenty of activity and interaction and often laughter amongst the residents and staff. I would and have highly recommended this home to other people.
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Review from C B (Daughter of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff, care and facilities are excellent with particular praise going to staff for involving my mother and for being flexible whilst I wait for deputy-ship.


My only criticism is that a man keeps entering my mother's room and has done so on my visits.

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Review from R C (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is not a 5-star hotel. It is a warm, loving and caring home offering good support to the residents and also their families. Each resident is treated with respect and their personal needs are catered for. I know that she is in good hands and that I never need to worry.
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Review from Gloria G (Daughter of Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has a lovely atmosphere that is felt immediately upon entering. The staff are caring and compassionate. They treat the residents with dignity and respect. Both my parents have lived at the home for a total of over seven years between them. I couldn't find a better place for them to live.
Reply from Michael Larmour at Old Alresford Cottage Rest Home

Hi Gloria, thank you for your kind words. I will pass this on to our staff.


Kind regards


Michael Larmour MBE
Registered Manager

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Review from P H (Daughter of Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was a resident of Old Alresford Cottage for four years. During that time he was looked after by a very caring and compassionate team of permanent carers. This team was led by amazing team leaders whose dedication to their job showed in their smiling faces and kind words proffered during what
was sometimes very difficult times as my father became older and frailer. I put my trust in the management and carers to give my father the best support they could to make his final years as comfortable and safe as possible and this they did for which I thank them enormously.
Reply from Michael Larmour at Old Alresford Cottage Rest Home

Hi Pat, thank you for your kind words. I will pass this onto the staff.


Kind regards


Michael Larmour MBE
Registered Manager

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Review from Ian B (Son of Resident) published on 28 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Old Alresford for 5 years, and she is well looked after. The staff are very caring towards her and treat her with dignity, respect and care. I would certainly recommend the home to friends and family.
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Review from Colin W (Brother-in-law of Resident) published on 13 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care and how they look after my sister-in-law.
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Review from David S (Brother of Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I have found this home a lovely place. The staff are very friendly and obliging. The rooms are always cleaned nice. We are very pleased with everything about the home.
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Review from Susannah S (Daughter of Resident) published on 5 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise to give to Arlesford care Home. The staff are extremely helpful, friendly and professional at all times. The atmosphere is warm and cosy! The relationship between staff and residents is lovely. Both night and day staff work extremely well together and their skills are of a
high standard. Management is very good, extremely friendly. My father is very settled and is well liked I believe. It is nice to see him interact with all the staff and other residents.
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Review from Richard S (Son of Resident) published on 4 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We looked at many care homes before placing my mother in care. When placing mother in a care home (the first) it seemed okay but after 2 months she wasn't happy so we continued our search. Out initial sight of the Old Alresford Cottage was very favourable and after 10 mins walkabout we felt very good
about it. There is a genuine honest feel about the home and after mother has been cared for here for two and a half years they have earned our trust and friendship with the home and each carer and some residents.
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Review from Ian F (Son of Resident) published on 28 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother (now 97) came here in august 2014 after being in another home. This home is first class. The care, concern and attention given to all residents is a joy to see. The staff are full of kindness, the professional yet compassionate approach from the manager to the maintenance guys leaves me with
the peace of mind that mum is in the best hands. My mum was an isolationist when she arrived, wanting to spend much of the day in her room. Encouragement and activities made her a happier person within 3 weeks. Mum is now coming to the end of her life but the palliative care here is second to none. This is a superb place.
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Current Review Score: 7.8 (7.781)

Overview of Review Score

The Review Score of 7.8 (7.781) out of 10 for Old Alresford Cottage Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Old Alresford Cottage Rest Home is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.114 Points relating to the number of positive Reviews for Old Alresford Cottage Rest Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 1 Positive Reviews ÷ 8.8 = 0.114
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Aug 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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