Sundial Cottage Rest Home Ltd

Badminston Drove, Fawley, Southampton SO45 1BW
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31 Reviews
  • Sundial Cottage Rest Home Ltd, Southampton
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Care Provided by Sundial Cottage Rest Home Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1000 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1200

fees are driven by care needs assessment and finalised once a support assessment has been carried out.
items of a personal nature, chiropody, hairdressing, personalised toileteries, newspapers etc are additional costs.

These prices are only a guideline, please contact Sundial Cottage Rest Home Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Sundial Cottage Rest Home Ltd

Person in charge

  • Rachel Webster (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Dementia long term, day care, respite when available. All funding accepted
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (12)
  • Couples/Companion Rooms (5)

Visiting

  • Open visiting

Parking

  • Ample parking in own private car parks.

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Sundial Cottage Rest Home Ltd Reviews (31)

Over all time Sundial Cottage Rest Home Ltd has 31 reviews.

Overall Experience
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Reviewer Connection to Sundial Cottage Rest Home Ltd
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Total of 31, showing 21-31
Review from Hayley O (Granddaughter of Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and friendly staff. They always make me feel welcome, very high quality of care for my Nan.
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Review from L F (Regular Volunteer) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are made to feel very welcome when we visit and thanked. (2 of us visit weekly to chat to residents on a Thursday morning). I cannot comment in detail on all of the categories but drinks are available by each chair in the day room. Sweets and biscuits are often given out mid-morning when we are there
which residents enjoy. Picture displays are often changed.


Little homely touches mean a lot.

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Review from Paul H (Brother of Resident) published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the care given to my sister has been excellent. I even consider the staff to being one of my friends now. That proves how friendly they are.
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Review from Adrian B (Nephew of Resident) published on 22 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt was given notice to quit another care home locally, due to unacceptable behaviour - shouting and more importantly lashing out and hitting staff. Sundial took her on and gave her the attention she needed, the care she needed and set boundaries for her and gave her more security.
Her behaviour
improved here, she ate better, my visits were more positive as she didn't shout at me anymore.
She was depressed and had been for a long time but she was starting to respond more positively. She took up reading again (many books). Sundial was the right place for her. She died 19th October 2017.
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Review from I H (Son of Resident) published on 19 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting mum, the home is clean and the staff are helpful and friendly. They conduct themselves in a professional manner and have a good relationship with the clients. They are always happy to help out when asked and we have not had any problems in years.
Reply from Neil Sykes, Proprietor at Sundial Cottage Rest Home Ltd

We also use reviews to reflect positive comments back to them for a job well done.

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Review from J F (Friend of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always friendly it is just like visiting my friend at her own house. I go and make a cup of tea whenever I go to visit her she is always happy and has come out of herself as she was very withdrawn before she went to Sundial Cottage.
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Review from E H (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum has, from the staff that I have had contact with has been very good.
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Review from Vonnie B (Regular Volunteer) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff. Always slow good care to the residents. Always happy for us to wait every week. Nice to see activities for the residents. This is one of the best care homes in this area.
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Review from Lynn S (Daughter-in-law of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was our first time dealing with anything like all the care of Mum.
Sundial Cottage made this experience so much easier for all of the family.
Nothing was too much trouble and they were always able to talk and reassure us.
Mum has had so much care and kindness. Mum has improved so much and has
come to enjoy her life again, talking and laughing.
Reply from Neil Sykes, Proprietor at Sundial Cottage Rest Home Ltd

We care for families and welcome their involvement. We recognise the immense burden that can be lifted from their shoulders and as a team, we feel proud to do that and ensure their loved ones receive the care and attention they deserve.

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Review from Sally (Daughter of Resident) published on 16 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Vascular Dementia is an illness requiring vast amount of care and patience, which is what my mother receives at Sundial.
Placing a loved one in a care home is a very difficult emotional thing to do. The staff here are so kind and gentle. My mothers room is always spotlessly clean as are her clothes
and person. It is so reassuring for me to know she is receiving the best possible care. Sundial is not a large home, and this helps to create a homely atmosphere where residents are in close contact with each other. Communication is excellent, I know I will be notified of any problems without the need to phone the home endlessly.
I would recommend this care home to anyone looking for a caring home for their relative.
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Review from Diane (Daughter of Resident) published on 10 June 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
When you know the time is right (and should probably have been months before) to place your parent, sibling into a home look no further than Sundial Cottage. The friendly staff and management put us at our easy, understood our concerns and guilt. We felt like failures, felt we had let our mum down.
Sundial is a small care home which feels like a home. Food is prepared and cooked on site and the varied meals goes down well with residents. Activities are geared towards the residents, quizzes, tai chi, music, colouring etc. Ideal location, no traffic danger, country lane.
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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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