Whitegates Care Home

Whitegates Care Home is a very special place in Ringwood. Situated close to the town, which established Rd and sustainable and traditional property. The staff team care 100% wonderful, and truly understand each resident. The care given is kind and compassionate - showing genuine warmth. The home is exceptionally clean and pleasant smelling. Visitors are made welcome, and part of the family. All round excellent - thank you to all.

I would have no problem highly recommending this home to anyone.

Moving to a care facility must be difficult for most people, leaving behind the familiar and adapting to new routines and people. The people at Whitegates, from leadership through all of the carers and staff, have been brilliant, they are kind, patient and very caring. One couldn't ask for a friendlier group of people to look after a loved one. The home has a good variety of activities and is one of those small non-corporate places that don't let rules become more important than humanity. A month in, I couldn't be happier about Mum's safety and care at Whitegates.

Lovely home, friendly staff, Mum went for respite and decided to stay full-time, always welcoming.

When arriving for the first time we were treated with a warm reception. My mother felt relaxed and her transition was smooth and immediately seemed settled. The staff are very attentive and caring. The premises are clean and warm. She is enjoying the food and joining in some activities making friends. We are very happy with the decision to move her to Whitegates.

My mother-in-law has nothing but praise for her care and carers. I find them very pleasant and accommodating.

Whitegates is a very caring place. Very cosy lounge where residents spend most of their days. A quiet lounge as well which relatives can go into for privacy or residents' room. The food is very good and varied. Halloween has been celebrated with home decorated and funny photos taken. Meals are taken together in the dining room if the residents wish.

The care attention and compassion for my mother have been outstanding. The help and advice given to ensure a smooth transition to Whitegates has been very helpful and much appreciated. My mother is settled and happy and now enjoying life.

Lovely food, very happy here and lovely staff.

We are very pleased with the care given to my 101-year-old mother, the staff are excellent and there is a lovely happy feel to the home.

Full and careful Covid precautions were taken. Home is always full of such friendly, caring staff, nothing too much trouble. The place is always very clean. One very happy Dad in residence. What more could one wish for?

Always difficult selling the family home and moving into a care home, but Whitegates have made the transition super smooth and Mum has settled in very easily. Always there for help and advice, and the staff are really cheerful. I could not recommend the home highly enough, it’s like a family there compared to some other care homes we have experienced.

Worried my uncle has gone downhill since being there, not enough going on for him. Spends too much time in a very small room. I have a feeling the owner doesn’t like me. Don’t like restricted visiting times.

Caring staff, especially one carer, we have found such a difference to our sister. Much more communicative. All staff are lovely when we phone.

Whitegates Care Home have given my mother-in-law excellent care over the three years she has been a resident. The staff are kind and respectful and always have time to interact with residents and their families. During the pandemic, Whitegates staff have worked extremely hard to keep the home virus free. The owner shows great leadership to an excellent team.

My sister is very happy, although it has been very hard the past year for the residents. I am grateful to all of the staff for keeping them all safe. Many thanks.

I have found Whitegates Care Home very satisfactory for my brother's needs over the past two years. He has Parkinson's and OCD. Staff are caring at all times day and night. The management team has worked very hard to keep the home covid-free, observing Government guidelines continuously. He keeps in touch with me (his only close relative in this country) and friends with his private landline phone and I have visited him once a week since restrictions were lifted. During lockdown, he met other residents for meals.

Homely, pleasant, clean and dedicated staff doing a very good job in very difficult circumstances.

Your staff are excellent.

Always received welcome. My friend seems to be settled here and well looked after. A bit disappointed that my friend doesn't seem to have frequent face to face doctor visits but is looked after well by the staff here.