Villa Scalabrini

Green Street, Shenley, Radlett WD7 9BB
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9.9 54 Reviews
  • Villa Scalabrini, Radlett
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Care Provided by Villa Scalabrini

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 53 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Please contact the office or email for additional information

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Villa Scalabrini

Person in Charge

  • Iva Petrova (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (3)

Parking

  • Free parking available

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Villa Scalabrini Reviews (54)

9.9

Villa Scalabrini has a Review Score of 9.9 (9.893) out of 10, based on 10 reviews in the last 2 years.
Over all time Villa Scalabrini has 54 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Villa Scalabrini
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Total of 54, showing 41-54
Review from Teresa D (Daughter of Resident) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an acknowledgement of the outstanding care and support my father received in his final days at Villa Scalabrini. I also wish to document the superb end of life care provided by Villa Scalabrini. My father died on 10th March 2018. I chose to stay close to him day and night. Without the staff’s
compassion, empathy, understanding and support, I would not have been able to get through the week as the whole process was truly awful. Dad was treated with great dignity and respect. Daily, the staff washed and changed him, shaved him and talked to him as they normally would have done. The Management Team visited daily to ensure that all our needs were catered for. When the doctor gave us the option of hospitalising Dad for end of life, it was only right and fitting that he should remain in his ‘home’ where he was loved and cared for in a very personal way. Apart from caring for Dad, the staff ensured that our needs were met too. We cannot thank them enough.
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Review from Walter A (Son of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother became a resident of Villa Scalabrini (VS) in Nov 2017 following diagnosis of an incurable brain tumour. From day 1, mum was made to feel welcomed and treated with respect. At all times, the care mum received was outstanding, never more so than in the last month when she became very frail
and unable to do anything independently. Nothing was too much trouble for the staff and she was cared for in a way which enabled her to maintain her dignity until the very end. We consider ourselves blessed that VS had space for mum when she needed it and that she was able to spend her final months in an environment where she was safe, comfortable and cared for with love.
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Review from Angela C (Daughter of Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for 3 years, her care has always been excellent.
The staff are very caring and always make sure mum is well dressed and well kept.
They arrange birthday parties and ensure mum attends the daily activities including mass.
The home meets all my mother's needs of daily
living and they are always polite, pleasant and welcoming to visitors/relatives.
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Review from M M (Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Villa Scalabrini for the last 5 months.
I have been very, very happy here and everybody is fantastic.
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Review from B M (Son of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After realising the difficulties of caring at home my father went to The Scalabrini where we immediately saw a difference in him.
The level of care was incredible.
It was so personal as though tailored for him.
He loved his personalised room but most of all the interaction with the carers.
Nothing
was too much and especially the way difficulties were handled.
Also the interaction with the family.
We were astounded. Five stars. Priceless.
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Review from Carmela (Daughter of Resident) published on 20 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so glad we transferred my mother to this home and wish we had done it sooner, She had been in 2 care homes prior to coming to Villa Scalabrini in November 2017. The care, staff, atmosphere are second to none. Not only am I happy with the way my mother has settled in and is being looked after, it
provides peace of mind for the family to know she is in a healthy, nurturing environment. Keep up the good work!
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Review from Maura E (Daughter of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Villa Scalabrini provides exceptional tailored care 365 days per year - without reduction of any levels of care. Residents maintain their dignity - at all times.
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Review from Inga A (Daughter of Resident) published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is finally happy after two years of being miserable and very depressed. The staff are very friendly, caring, attentive and affectionate - just what mum needed. Wish I had taken her there sooner! My husband was so pleased to see her happy, smiling and having fun again.
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Review from Flavio M (Son of Resident) published on 5 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother sadly passed away in November having been at Villa Scalabrini for the last 3 years. She was wonderfully looked after by the staff there. They were extremely kind and caring, and incredibly patient with her, particularly given she suffered from Alzheimer's. We are very grateful to all the staff
and management there for having made her last few years as pleasant as they could be.
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Review from C C (Daughter of Resident) published on 10 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was very happy here. She told us that they were all very kind. The food was excellent, cleanliness excellent. It was like belonging to a large family.
Mum passed away in September. They could not have been kinder. She was in hospital for a few days before she died and management went to see her.
Mums passing has been so much easier knowing that she was happy in the home.
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Review from R C (Niece of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention given to my aunt is excellent. She has been in the home for five years. Staff are very friendly and approachable and all her care needs are met.
There are plenty of activities to keep my aunt stimulated.
I highly recommend this home.
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Review from Vincent (Son of Resident) published on 17 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
From February 2009 until November 2016 my Mother always received the care she needed. Carers spend much time interacting with residents. Group activities help generate a more stimulating environment. Considerable resources were invested in upgrading the internal and external environment, especially
for residents with dementia. The home was always clean. Visitors are always welcome, subject to safety and security. Family members are encouraged to raise any concerns and suggestions with the home’s management.


There was an ongoing programme of staff development, including dementia care. Throughout Mother’s stay the caring attitude of staff was impressive. The home has a low staff turnover rate and many staff were present during Mother’s stay.
During her final days, Mother was treated with the utmost sensitivity. The staff showed care, respect and compassion which helped family members achieve closure.

Reply from Gentil Goncalves, Assistant Director at Villa Scalabrini
It's very encouraging to know that people such as relatives and friends of our service users appreciate the work we do. This boosts our morale and propels us to do even better.
Thank you
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Review from Antonia Ivana V (Daughter of Resident) published on 9 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent residential home. My father was admitted this January and the standard of resident care is excellent. Cleanliness is outstanding and the food superb. The rooms are nice and always fresh. My father is treated so well. I am extremely pleased and feel totally at ease that he is constantly being
well cared for.
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Review from Sabrina V (Granddaughter of Resident) published on 31 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nonna has been at Villa Scalabrini for a very long time now, and in all the years we have found them to be caring and compassionate towards her and the other tenants we have seen. They have taken excellent care of my nonna and do such a wonderful job of looking after her. I would highly recommend
Villa Scalabrini!
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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Villa Scalabrini is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.950 for Villa Scalabrini is calculated as follows: ( (113 Excellents x 5) + (6 Goods x 4) ) ÷ 119 Ratings = 4.95
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.943 Points relating to the number of positive Reviews for Villa Scalabrini is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 10 Positive Reviews ÷ 10.6 = 0.943
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Mar 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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