Hanningfield, Sittingbourne, Kent
Hanningfield, Sittingbourne, Kent
Hanningfield, Sittingbourne, Kent

Hanningfield retirement Home is an exquisite 39 bedroom home, that is independently run by the owners Dr. Tobiansky, his wife Sharon and
son Joshua.

They are ably assisted by the very competent and highly efficient manager Kate, on a daily basis; her energy, bubbly personality and enthusiasm for her work, pervades throughout the home and has a positive influence on her team of highly trained staff, who are fully supportive, reliable and caring.

Hanningfield Retirement Home is fully compliant with all the CQC regulations and requirements.

The home provides a pleasant, tranquil and clean environment. The residents are provided with three hearty meals a day, endless supply of tea, coffee and other preferred beverages, accompanied by biscuits, cakes, etc. They also offer regular activities.

All the rooms, lounges, toilets etc. are adequately supplied with nurse call systems, so that the residents and their relatives can have piece of mind that immediate assistance (24 hours a day) is only a push button away.

The home is serviced by visiting professionals, be they daily visits by specialist nurses, doctors, physiotherapists, occupational therapists etc.

The home has regular visits by opticians, a weekly hairdresser and chiropodist.

The home is more than adequately supplied by special aids, such as wheelchairs, stand aids, hoists, rotor stands,bath hoists, wet rooms etc, that are used to facilitate the and improve the quality of the lives of all residents.

Owner: Hanningfield Retirement Homes Ltd

Person in charge: Kate Galloway (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 39 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 60+.

Single Rooms: 39

Rooms with ensuite WC: 17

Weekly Charges Guide: Personal Care Single £430 – £550 (These prices are only a guideline, please contact Hanningfield to find out the exact price for your requirements.) (These prices are only a guideline, please contact Hanningfield to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Hanningfield: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Hanningfield has a Review Score of 9.3 (9.280)

The Review Score of 9.3 (maximum of 10) for Hanningfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Hanningfield in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.639 for Hanningfield is calculated as follows: ( (55 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 83 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.641 Points relating to the number of positive Reviews for Hanningfield is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 5 Reviews ÷ 7.8 Target = 0.641

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hanningfield?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hanningfield

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Niece of Resident/Service User
    1

Permanent staff, who are friendly and always seem happy to help.

How likely would you be to recommend Hanningfield? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We spent a lot of time looking around local residential homes to ensure we chose an appropriate one for my uncle, and we instantly loved Hanningfeild. It felt like a home and not like an institute. We were greeted and shown round by the owners who we have come to know well as they are always around.
The carers we have encountered have always been warm and friendly, offering us drinks and snacks. My uncle's key carer has really got to know him well and keeps us well updated about how he is doing. She had so much time for him, he can be extremely chatty!
The residents are provided with three meals a day and the kitchen staff are really flexible about timings. Snacks of fruit/biscuits and ice creams in the summer are offered throughout the day.
It's hard leaving a loved one with people you don't know especially when they are elderly and vulnerable but we truly trust Hanningfield and have full faith in their ability to care for him and fulfil his needs.

How likely would you be to recommend Hanningfield? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

No home is like your own home. This one is clean, warm, cosy etc. The staff are very friendly.

Working in a care home can be very trying for both carers and residents.

It takes lots of patience with residents' poor ears, sight, fitness.

How likely would you be to recommend Hanningfield? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother lived at the home for almost 5 years. We have never had any reasons to complain about her care or treatment when needed at all. The staff respond quickly to the needs of residents. There is always a member of the owners on site. When my mother passed away her care and treatment was excellent. The rooms are cleaned every day. Those residents that need help with washing, dressing and feeding are catered for every day and are checked on a regular basis. We as a family were very happy with her care.

How likely would you be to recommend Hanningfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A brilliant care home. My Mum is so pleased that she chose Hanningfield. This is an individually owned home, not one of a chain of homes. So it provides a very personal service, with the owners very closely involved. The staff are extremely caring and thoughtful. Nothing is too much trouble. I couldn't recommend it more.

How likely would you be to recommend Hanningfield? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Absolutely brilliant, Mother has been there for a year now and has just celebrated her 95th birthday. Can't fault the staff or management in any way.
My Wife and I have spent most of our working lives as Social Services social workers and care managers and have seen many homes in our time, good and bad, and this is one of the best. Staff cannot do enough for the residents, the manager is first class and the owners are very hands on and nothing is too much trouble.
We think that my Mother has never been as happy for years as she is now, long may it continue!.

How likely would you be to recommend Hanningfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot speak highly enough of this wonderful Residential home that my father resides in. He has been there for 1 year now and the kindness shown to him and the care and attention towards his medical needs have been wonderful. Their laughter rings out throughout the building and they always welcome everyone with a smile. The staff "All" show genuine care and kindness to every resident. We are encouraged as family to join in and are welcome anytime, and offered a cup of tea. He is supported and listened to and great care is taken to get to know each resident as an "individual" and not as an "inmate". I wish all our elderly were treated this way.

How likely would you be to recommend Hanningfield? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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