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Ivybank Care Home

Wellington Road, Temple Ewell, Dover, Kent CT16 3DB
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Ivybank Care Home, Dover

Care Provided by Ivybank Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,500£1,350 - £1,500
Residential Dementia Care£1,300 - £1,500£1,500 - £1,750

Contact Ivybank Care Home to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Ivybank Health Care Ltd
  • Private Owned

Person in charge

  • Monica Farnham (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (24)
  • Couples/Companion Rooms with ensuite Wet Room (1)
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Ivybank Care Home Reviews (32)

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9.4

Ivybank Care Home has a Review Score of 9.4 (9.374) out of 10, based on 7 reviews in the last 2 years. Over all time Ivybank Care Home has 32 reviews.

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Showing 32 reviews matching selected criteria
Review from Sharon B (Daughter of Resident) published on 31 March 2020 Submitted via Website
Overall Experience
How lucky am I to have my mum in Ivy Bank. I cannot fault anything. The care from the whole staff is amazing and so dedicated.
With this virus on at the moment it is worrying but I know that she is in the best possible hands and I have no need to worry.

I cannot praise the staff enough. They are an amazing bunch. My mum is in safe hands.

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Review from S S (Daughter of Resident) published on 17 December 2019 Submitted via Postal Card
Overall Experience

Very happy with Mum's care at Ivy Bank Residential Care Home. The staff are amazing. Residents are treated with respect at all times. I love that they have a 'resident of the day' system, where the main meal offered is a favourite of that resident and on a residents birthday. Activities are geared to that persons interests.

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Review from L H (Wife of Resident) published on 22 November 2019 Submitted via Postal Card
Overall Experience

The moment the door opened, I knew my husband would be well treated. The staff are caring, kind, happy, helpful and treat the clients with dignity. The clients are well fed and always clean and tidy. The manager has been amazing. Nothing is too much trouble. I go home after visiting and know he is being looked after, he is happy, clean, well-fed and that's all I ask. Thank you Ivy Bank you all deserve a medal.

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Review from N J (Daughter of Resident) published on 6 November 2019 Submitted via Postal Card
Overall Experience

Mum was very pleased with the care she received. She enjoyed her stay very much.

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Review from K W (Brother of Resident) published on 6 November 2019 Submitted via Postal Card
Overall Experience

My sister has been in Ivy Bank for only six months, but on my visits, I have found the management and staff to be very helpful and friendly. There is a pleasant atmosphere and where possible residents are kept occupied. My sister has Dementia so has little awareness of where she is, but to quote her words - " I have never been happier".

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Review from J P (Regular Volunteer) published on 11 October 2019 Submitted via Postal Card
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In my weekly visits to one of my parishioners, I have found her to be well-cared for and contented with her situation.

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Review from M L (Son of Resident) published on 10 October 2019 Submitted via Postal Card
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Very satisfied with the care mum is receiving and the staff and management are very good.

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Review from T O (Daughter of Resident) published on 7 October 2019 Submitted via Postal Card
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My mum has been here for 5 years. The care and staff are excellent and look after my mum and dad when he visits.

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Review from G N (Daughter of Resident) published on 7 October 2019 Submitted via Postal Card
Overall Experience
My mum is happy here. Mum describes the food as perfect, she is vegetarian and well catered for. Mum also loves fish which is served quite often. She enjoys having her nails done and reading the paper. May I suggest a quiet room where residents can take their families on special occasions? Mum's room is always very clean and the house always smells lovely. Well done. 10/10.

A big thank you for all you do.

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Review from R D (Son of Resident) published on 7 October 2019 Submitted via Postal Card
Overall Experience
My mum has been a resident since May 2016. She has been looked after very well. The caring staff to a very good job under a very difficult environment. The residents are treated as equals, tea and drinks are always on hand. Set meal times and entertainment for the residents. Visitors of residents are made very welcome by the staff. 24-hour care for the residents in very important.
Residents can have their hair, feet and nails done without going out.
Staff do an excellent job, worth their weight in gold.

Staff training ongoing, work in progress. Keep up the good work.

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Review from P L (Daughter-in-law of Resident) published on 7 October 2019 Submitted via Postal Card
Overall Experience

The care is very good and the staff are very friendly and caring. The management are very approachable if there are any problems at all, they are solved very quickly.

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Review from John W (Brother of Resident) published on 21 April 2017 Submitted via Postal Card
Overall Experience

The home is very good. It is a very well looked after. The staff are great, they work hard and my brother is very happy here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 December 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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