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Care Provided by Ridgeway Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fee range is based on various shapes and sizes of the rooms, which are all nicely decorated and comfortable. Included in the private fees are hair dressing, chiropody, and basic toiletries.
The price(s) shown are provided by the care home. Contact Ridgeway Manor for full pricing details and T&Cs.
Contact Ridgeway Manor to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- CNV Ltd
- Private Owned
Person in charge
- Cristina Marta (Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 105
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
- Number of floors: 4
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (1)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visiting 10AM - 5PM Linch is 12.30 -1.30 sp please do not visit the. Supper 5.30PM - 6.30PM Evening please telephone first.
Parking
- Parking outside in the car park.
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Ridgeway Manor Reviews (25)
9.5
Ridgeway Manor has a Review Score of 9.5 (9.476) out of 10, based on 12 reviews in the last 2 years.
Over all time Ridgeway Manor has 25 reviews.
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Review from Caroline C (Daughter of Resident) published on 22 February 2023 Submitted via Website•
Overall Experience
Ridgeway Manor is very much a 'home from home' with wonderful, caring staff and a minimal staff turnover. Always someone on hand to deal with needs even before they arise. A very happy community atmosphere within the sitting rooms and lovely bright, clean and well-maintained bedrooms for those who enjoy their own company on occasion. My mother has been at Ridgeway for four years, and I am local enough to be able to pop in regularly, so feel I have a good idea of the ethos of the home.
I am kept fully informed of any events or concerns during my mother's increasing frailty (she is 99 years old), and management and staff are very supportive of her needs. She is comfortable and content within her Ridgeway family environment.
I am kept fully informed of any events or concerns during my mother's increasing frailty (she is 99 years old), and management and staff are very supportive of her needs. She is comfortable and content within her Ridgeway family environment.
I would highly recommend.
↩Reply from Caroline Gray, Finance at Ridgeway Manor
Thank you for the lovely review; it is very much appreciated. I will pass this on to all the staff.
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Review from Sarah C (Daughter of Resident) published on 26 January 2022 Submitted via Website•
Overall Experience
Since being at Ridgeway my ninety one year old father has experienced an amazing new lease of life! He had been at another local care home where he spent most of his time in bed, had to be hoisted in and out of bed to a wheelchair, with no attempt at rehabilitation. As soon as he moved to Ridgeway, he was much happier and the staff arranged for physio to help with his mobility issues immediately. Within weeks my dad was able to get in and out of bed without using a hoist and able to walk again with the assistance of a frame. He now enjoys life - joins in with all the activities, reads avidly, eats well, and has put on weight. He looks 20 years younger. I cannot fault the lovely staff at Ridgeway, carers that genuinely care about my dad's well being and quality of life. Thank you
↩Reply from Janet Browne, Manager at Ridgeway Manor
We are grateful for this review, thank you. Staff and management are delighted in your father's improvement with his mobility in such a short time. He is a very happy man with his newfound independence.
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Review from Alan R (Son-in-law of Resident) published on 25 January 2022 Submitted via Website•
Overall Experience
Thank you to the Management and wonderful staff of this fantastic Residential Nursing Home. For over three years we have entrusted you with the care of my beloved father in law. You have looked after him with the love and compassion that would only be found within a family environment.
Thank you for keeping him and the other residence safe with your covid 19 protection plans, by providing us with a safe environment to meet our loved ones away from the other residents and with the appropriate covid 19 tests being conducted before entering the building.The care and attention you have shown over this very difficult period, and to keep our family members safe and well goes well beyond the call of duty.
Without any doubt, at all, I would recommend your Home to any potential family looking for a short or long term stay. This is a lovely, comfortable Home at a very competitive price……but above all the most passionate and caring staff.
↩Reply from Janet Browne, Manager at Ridgeway Manor
I would like to say a big thank you for your lovely review. We will continue to work with residents and relatives to ensure the safety and excellent care continues.
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Review from L J (Next of Kin) published on 20 December 2021 Submitted via Website•
Overall Experience
Well, I don’t know where to start!
My mum has been in the home since January 2021, she didn’t settle at first but this may have been because of the Covid.
While in the home she managed to break her leg by falling. Unfortunately, she has been in a wheelchair ever since and there seems no hurry to get her to walk again and even though most homes allowed at least two relatives, Ridgeway stuck with only one and only for half an hour, so it was hard to see Mum.
While in the home she lost her teeth, costing £700 to replace and her glasses another £300.
So as we enter the Xmas period my mum's money ran out and would have to be state paid from 1st December. Mum then had a cough and went to the hospital on 26th November, on 29th November, the home called and said from 1st December they would not let her back in, and Social Services would have to find her somewhere else! In the middle of the Xmas period.
My mum has been in the home since January 2021, she didn’t settle at first but this may have been because of the Covid.
While in the home she managed to break her leg by falling. Unfortunately, she has been in a wheelchair ever since and there seems no hurry to get her to walk again and even though most homes allowed at least two relatives, Ridgeway stuck with only one and only for half an hour, so it was hard to see Mum.
While in the home she lost her teeth, costing £700 to replace and her glasses another £300.
So as we enter the Xmas period my mum's money ran out and would have to be state paid from 1st December. Mum then had a cough and went to the hospital on 26th November, on 29th November, the home called and said from 1st December they would not let her back in, and Social Services would have to find her somewhere else! In the middle of the Xmas period.
In other words, we have had your life saving now go…with very little warning. The place is rundown and uncaring.
↩Reply from Janet Browne, Manager at Ridgeway Manor
The account of events is not what our records show. We worked with this person who had challenges, and I can only say I wished you had approached us with these concerns before your mother left the home. I will state that Ridgeway Manor has never asked anyone to leave when they have depleted their funds. I now wish to draw a line underneath this and wish your mother well in her new home.
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Review from Vivienne R (Daughter of Resident) published on 5 February 2021 Submitted via Website•
Overall Experience
Mum was clearly unable to live alone after a chest infection left her frail and nervous of being alone at night. She had stayed for respite a couple of times and we knew that Ridgeway Manor would suit her well as the staff were kind and respectful, the food was wholesome and good, her room spotless and comfortable but very elegant. There were also activities in which she could join or not as she chose. Also, importantly, her family, most of whom lived a long way away, had the reassurance of knowing that she had round the clock care and company. Covid-19 meant that we were unable to visit her between March and July last year, but we knew that she was in the best place. The staff went above and beyond the call of duty to keep everyone upbeat and happy, shielding them from gloomy news to the best of their ability. Sadly Mum died in September (not through Covid). The staff were very kind to us at this time and expressed their sadness at losing such a gracious lady.
Thank you.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 October 2022Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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