Esher Manor Care Home - Avery Collection

42 Copsem Lane, Esher KT10 9HJ
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9.8 177 Reviews
  • Esher Manor Care Home - Avery Collection, Esher
Welcome to Esher Manor, a haven for those seeking exceptional care and support services in a luxurious environment. The residence accommodates up to 83 residents, offering a variety of living spaces, including studio apartments, one-bedroom apartments, and one-bedroom deluxe apartments. Esher Manor offers dementia, respite and residential care.

Equipped with en-suite facilities and complemented by 24/7 available care services, each apartment is designed to exude a homelike ambience. The home's unwavering commitment to resident care is demonstrated through a dedicated team of fully qualified professionals who ensure compassionate and dignified assistance.

Embracing couples and companions, the home prioritises well-being, comfort and joy.

The person-centric approach sets the home apart, crafting individual care plans that evolve with residents’ needs. For those requiring dementia care in Esher, the expertly trained team specialises in supporting individuals with cognitive disorders like Alzheimer’s.

Esher Manor is not just a care home. It is a warm and inviting community. From thoughtfully decorated interiors to a vibrant atmosphere, residents immediately feel at home. Enjoy remarkable facilities, including a cosy cinema, a private dining room, and beautifully landscaped gardens.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £2000
  • Self-Funded Residential Dementia Care: £1850 – £2000
  • RESPITE Self-Funded Residential Care: £1650 – £2100
  • RESPITE Self-Funded Residential Dementia Care: £1950 – £2100

Our pricing is based on Room and Care, all meals, laundry, housekeeping, activities and bus trips are included. Hairdressing, Chiropody and Physio is an additional charge.

These prices are only a guideline, please contact Esher Manor Care Home - Avery Collection to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Monika Siewierska (General Manager)

Local Authority / Social Services

Admission Criteria

  • Private, LA Funded With Top Up
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (12)
  • Single Rooms with ensuite Wet Room (64)
  • Couples/Companion Rooms with ensuite Wet Room (12)

Esher Manor Care Home - Avery Collection Reviews (177)

Total of 177, showing 101-120
9.8

Esher Manor Care Home - Avery Collection has a Review Score of 9.8 (9.767) out of 10, based on 54 reviews in the last 2 years. Over all time Esher Manor Care Home - Avery Collection has 177 reviews.

Overall Experience

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Date Published

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Review from Sarah M (Daughter of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my stepmother arrived at Sunrise, as a very reluctant resident, the care and understanding from the team was superb. Thanks to the attention she received, the situation improved rapidly, and Sunrise became her home. This was a great relief for me and the wider family. It made her final
year contented and, above all, dignified. Her dignity was so important to her, and thanks to the care from the staff, she preserved this to the end.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss, and thank you for taking the time to share your experience of Sunrise of Esher – particularly at such a difficult time. The team here are so grateful that your stepmother had such a positive experience of the home, and this extended to family members and friends.

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Review from J B (Granddaughter of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After visiting my Nan today she is very happy at Sunrise. She enjoys the activities and all the staff are extremely friendly. Everything is clean and I can see she is being well looked after.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Our activities team here at Sunrise of Esher have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team. We look forward to inviting you along to our activities and events soon.

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Review from P O (Cousin of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited my cousin who seems to have settled in very well. She says the staff are very helpful and she is enjoying all the activities. She is also enjoying the variety of food on offer.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Our dining team will be thrilled with your lovely comments. Here at Sunrise of Esher, we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.

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Review from Karen W (Niece of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my uncle has been living at Sunrise of Esher, he has been looked after so well. He has thrived in the last year with the amazing care and great food. Whenever we email with a question, we get an immediate response. The visits have always been dealt with in a very professional manner, especially
since Covid. Big thanks to one particular lady for you your help and support over last year.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Sunrise of Esher, we pride ourselves on understanding our residents needs to respect their independence and give a real sense of being at home.

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Review from Jenny T (Daughter-in-law of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last 4-years of her life at Sunrise, and we could not have hoped for a better place for her.
Originally, Mum was in relatively good health and enjoyed all the facilities such as the pretty garden and the bistro for a cappuccino with friends, and the wide range of entertainment, games
and trips available free to residents. As her health declined, she had to give up some of these but remained impressed with the total commitment, respect and good humour of the staff who looked after her. The care given adapted to meet her changing needs, so that we did not have to think of moving her to a dedicated nursing home. Even when she was very ill or confused, the staff would always make time to share a chat and a smile and check if she needed anything. Many of them could make her laugh right up to the last few days, always spotting when she needed the doctor, even when her stiff upper lip led her to tell them she was fine.
Mum often remarked on how lucky she was to live at Sunrise.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Firstly, please accept our sincere condolences for your recent loss, and thank you for taking the time to share your experience of Sunrise of Esher – particularly at such a difficult time. The team here are so grateful that your mum had such a positive experience of the home, and this extended to family members and friends.

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Review from Arthur B (Grandson of Resident) published on 1 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 98-year-old Grandfather has recently moved into Sunrise of Esher in Oxshott. The move went well, and he has settled quickly and easily into the community. This would have been a fantastic achievement in 'normal' times, but to have done this with the levels of patience, care, dignity and consideration
during the current pandemic really is to be applauded! The whole team have been so positive and friendly during recent weeks and seemingly go out of their way to help accommodate any requests from our family or from Grandpa himself. The standard of accommodation and facilities are excellent, and I am told the food is very good too! From my own experiences, I can only say that as a family, we are delighted to have chosen this setting and my deepest thanks go to all the team.
I am sure everyone is exhausted and working in terribly difficult circumstances but this has clearly not been to the detriment of the levels of care the residents are offered or the sense of community they feel.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Sunrise of Esher appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your grandfather has settled in well.

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Review from Anna J (Daughter of Resident) published on 4 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is settling into Sunrise of Esher so well and so fast and we are extremely grateful to the excellent and very kind team there. My father needed care suddenly when his carer fell ill and Sunrise were incredibly helpful and accommodating, both in helping Dad to move in quickly and also in doing
everything possible to make his initial quarantine as easy as possible for him, particularly given Covid-19 restrictions. Their Enhanced Visitor Scheme is excellent and worked really well. Dad's been at Sunrise for 5 weeks now. His medical and daily care is excellent, he's enjoying the food, he's enthusiastically joining in with the many varied activities and is obviously settling in really well. The Sunrise of Esher team are warm, kind, professional and efficient and have done everything we could have hoped for to answer our queries, meet our concerns and to care for Dad and keep him safe and happy. Thank you all very much indeed.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Sunrise of Esher appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your father has settled in well.

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Review from T D (Niece of Resident) published on 23 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think Sunrise has been amazing over this extremely difficult period and it has been so reassuring to know that my aunt has been well looked after. All the staff are so accommodating and friendly, and they really go that extra mile. Always well informed as well. Totally recommend.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Our care teams are central to everything we do in our home, your recognition of their passionate and skilled work is fantastic to hear. Thank you for your kind words, these will be shared with the rest of the team here at Sunrise of Esher.

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Review from S C (Granddaughter of Resident) published on 23 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise is doing a wonderful job looking after my granny, particularly during these difficult times. It is reassuring to know (and see) that she is doing really well and is very happy. I am also very satisfied that Granny is being kept safe.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Here at Sunrise of Esher, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.

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Review from Tim M (Partner of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Efficient and caring handling of visits insight of ever-changing pandemic rules.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Here at Sunrise of Esher, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.

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Review from Gillian P (Sister of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is very well looked after here. He has all that he needs and is kept in a safe environment in these extraordinary times.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Here at Sunrise of Esher, we have worked hard to ensure all of our residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.

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Review from Nigel E (Son of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise provide a wonderful, caring environment in which my mother has been incredibly happy.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Sunrise of Esher, we pride ourselves on understanding our residents needs to respect their independence and give a real sense of being at home.

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Review from R H (Daughter of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so pleased my mother has settled in so well. She is more engaged with other people than she has been for a long time and she is happy to be here.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

At Sunrise of Esher our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your mother.

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Review from S H (Son of Resident) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring, patient and treat my father with respect. I am very impressed with the way the Covid crisis has been handled and visits are still possible. Thank you.
Food and costs of extras (such as newspapers) is an issue.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Thank you for your feedback. Costs for newspapers are only charged if a resident prefers to have their own, we do have several community newspapers that are free of charge. At Sunrise we pride ourselves on offering a wide variety of dining options for our residents. Whilst we have a structured menu system across our portfolio, the dining team here at Sunrise of Esher are open to requests that our residents would love to see. We are always open to feedback and will take your comments on board.

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Review from G R (Daughter of Resident) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This year has been a very difficult one for everyone, but the level of care for my mother during the pandemic has been excellent. I have not had to worry about her despite not being able to see her for several months. The staff have all tried to make it as easy as possible to continue as normally as
we can.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Esher and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from Lorraine S (Stepdaughter of Resident) published on 20 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care for my stepfather and the relationships built are clearly seen. I cannot fault how caring they all are. The only area I feel the care home needs to improve on is the refurbishment (which is happening and ongoing). Renaissance definitely needs a brighten up. My stepfather has always complained
about the standards of the food. I think this is really the only area that needs to be worked on. He even moaned about it on my visit on 11/9. Other than than, Sunrise of Esher can't do enough for us and Covid has been handled professionally!

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

At Sunrise we pride ourselves on offering a wide variety of dining options for our residents. Whilst we have a structured menu system across our portfolio, the dining team here at Sunrise of Esher are open to requests that our residents would love to see. We are always open to feedback and will take your comments on board.

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Review from David F (Son of Resident) published on 15 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well organised, secure, Covid-19 compliant visit arrangements.
Met and guided by a very helpful member of staff.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Esher and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.

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Review from C B (Daughter-in-law of Resident) published on 15 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding a care home during Covid was extremely difficult. The information on the website was clear, open and complete - nothing hidden. Our 'virtual' tour and the time given to us and spent with my mother-in-law was never too much trouble and the friendliness and patience of staff amazing. Moving in
was very easy and although the isolation, until screening results came back, was difficult, we were all impressed as to how things were managed. I hope that this continues to be the case! So far a very positive experience - you came highly recommended and haven't disappointed.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Here at Sunrise of Esher we have worked hard to ensure all of residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.

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Review from J B (Son of Resident) published on 15 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother recently joined Sunrise of Esher during difficult Covid-19 times. Staff have gone the extra mile to help with making our choice of new home. Moving in day was made so easy by the helpful staff. Any little issues early on were soon sorted out.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Sunrise of Esher appreciate moving into a care home can be an unsettling time. This is why we take the time to engage with family members and friends of the resident to make the process as smooth as possible, to get to know the resident on a personal level. We are pleased your mother has settled in well.

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Review from Clare T (Daughter of Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been pleased with the level of care and communication and feel grateful for the support my mother has received throughout this pandemic.

Reply from Gabriela Smith, General Manager at Esher Manor Care Home - Avery Collection

Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Esher and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.

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Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for Esher Manor Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 54 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.767 for Esher Manor Care Home - Avery Collection is calculated as follows: ( (519 Excellents x 5) + (86 Goods x 4) + (18 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 630 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Esher Manor Care Home - Avery Collection is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (10)

Monika

Monika Siewierska

Job Title: General Manager

Joined: 2013

I joined here as a Senior Care Assistant in 2013, progressed to Reminiscence Coordinator, managed the Assisted Living Department, and now I am overseeing both departments as a Deputy Manager since September 2019. I also supported the General Manager with Clinical Requirements and the Activities Coordinator with our Activities Programme. In August 2023 I was promoted to General Manager position.


I have been given the opportunity to develop my skills, learn and progress. I am a qualified physiotherapist with a hospital and private sector background. I hold Diploma Level 5 in Health and Social Care. I am passionate about care and dedicated to providing a high-quality service tailored to each person's individual needs. I am proud to be part of the Esher Team.

Biljana

Biljana Ashfield

Job Title: Deputy Manager

Joined: 2019

I joined Signature at Esher as a Senior Care Assistant Wellbeing in February 2019, I was then promoted to Dementia Care Manager in November 2019. I have been working in the care sector since 2003 and I was originally a nurse in my home country. I have managed two Residential Care Homes previously and I hold Level 4 in Health and Social Care. I enjoy working with elderly people, especially with dementia and the smile on their faces gives me a sense of achievement. My priority is to have a good relationship with residents, their families and staff to ensure that they feel welcome and at home.

Donna

Donna Cunningham

Job Title: Residential Care Manager

Joined: 2025

I recently joined the Esher Manor Care Home Team in March 2025.
I have been working in the Care industry for over 20 years and thoroughly enjoy it.
I've had such a warm welcome from all Residents and Team Members at Esher Manor, and I look forward to getting to know all our lovely Residents and Family members.
I have completed my NVQ level 5, and am very passionate about end of life care.

Joanna

Joanna Perry

Job Title: Client Liaison Manager

Joined: 2019

Hi, I'm Joanna. I joined Esher Manor in February 2019 and can honestly say I have never looked back. Every day is a different day, and I have the privilege of helping families choose the right care home for their loved ones.


From the point that a family makes an enquiry to Esher Manor, I will be able to help with any questions whether it be for short-term respites or permanent care.


We love to get involved in Local Community projects at Esher Manor, so I'd love to hear from you if you're holding an event, or think we can help out.

Jane

Jane Wells

Job Title: Business Office Coordinator

Joined: 2019

I joined in March 2019. Before starting here, I worked within the public care sector as a Human Resources Assistant and finance and Payroll Manager for over 20 years. I enjoy getting to know residents, families and staff. I support the General Manager and office administration and my door is always open.

Arkadiusz

Arkadiusz Sliwa

Job Title: Head Chef

Joined: 2022

I joined Esher Manor in April 2022. I have previously worked within the group for 7 years altogether.


I'm a passionate cook with an eye for detail who has worked in the care sector since 2011, where I gained my knowledge, experience and qualifications.‘PASSION’ was always my top core value.


Cooking is an ‘ART’. As in art, you mix colours and a beautiful picture manifest so in cooking, you have to be creative, full of passion, and imaginative and your meals will be like a piece of art beautifully presented on the plate.


I'm excited to be part of the Avery Collection Family, working with our lovely residents and their families.

Dave

Dave Nicholson

Job Title: Maintenance Manager

Joined: 2021

I joined Signature at Esher in June 2021 as a maintenance coordinator. It is my first time working in a caring environment and I find it very rewarding. I look after the building repairing or replacing what is broken whilst looking after everyone’s health and safety.

Cliff

Cliff Owens

Job Title: Hospitality Manager

Joined: 2022

Starting out in the kitchen, I have been fortunate to build my career from kitchen Commis Chef to General Manager within four and five-star hotels in both the private and branded sectors.


Along the way I have been able to travel extensively both in the UK and Internationally, working alongside many creative individuals, teams and cultures. My journey has also included hotel openings, rebranding, concept development and major renovations.


I am now excited to take my next career step into the healthcare sector, something I have been considering since closing down Hendon Hall as a hotel and prior to handing over to Signature at the beginning of 2019, and know my passion for people, food and service will transition smoothly across from hotels.


I am looking forward to learning new skills, getting to know all the residents and their families, as well as supporting and working with, the very experienced and caring team here at Esher.

Jerry

Jerry Lewis

Job Title: Activities Co-Ordinator

Joined: 2025

I have worked as an Activities Wellbeing lead for 6 years, gaining experience of providing a holistic portfolio of activities.
My previous career within the creative sectors and education, have provided me with transferable skills for planning and creating activities, along with the people skills to build rapport with a diverse range of Residents.
I have a strong background working with Community groups, hosting inter-generational projects, and local events.


I look forward to building upon the existing provision of activities, and working with the Esher Manor local Community for new events and outings for our Residents.

Iwona

Iwona Kepinska-Wales

Job Title: Dementia Care Manager

Joined: 2015

Hi, I'm Iwona and I love my role as Dementia Care Manager at Esher Manor Care Home.
I joined the company in 2015, and I'm delighted to say that I work in such a wonderful caring environment.
My passion is elderly care, everyone is unique and has an interesting story to tell.
I always try my best to make sure that our Residents receive the best care and that all of our Team Members feel valued.
I am privileged to have such a fantastic team, making the environment warm and friendly, and a home from home for us too.

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