Loading travel time
Care Provided by The Heathers
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Heathers for full pricing details and T&Cs.
Contact The Heathers to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Pinnacle Care Homes
- Private Owned
Person in charge
- Victor (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2011
Room Information
- Single Rooms (25)
Are you the Owner/Manager of The Heathers?View your Advertising Options
The Heathers Reviews (58)
8.1
The Heathers has a Review Score of 8.1 (8.136) out of 10, based on 3 reviews in the last 2 years.
Over all time The Heathers has 58 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Heathers
Loading...
Review from Royston B (Resident / Service User) published on 6 August 2018 Submitted via Postal Card•
Overall Experience
I have found the staff very friendly and the food provided has been excellent.
I have found the staff very friendly and the food provided has been excellent.
Review from Marjorie L (Resident / Service User) published on 6 August 2018 Submitted via Postal Card•
Overall Experience
All are very friendly and most helpful.
All are very friendly and most helpful.
Review from John D (Resident / Service User) published on 10 July 2018 Submitted via Postal Card•
Overall Experience
I found the staff helpful and cheerful with a solicitous manner. I was offered, though did not need, walking, bathing and toilet facilities.
I found the staff helpful and cheerful with a solicitous manner. I was offered, though did not need, walking, bathing and toilet facilities.
Review from Tui C (Resident / Service User) published on 13 June 2018 Submitted via Postal Card•
Overall Experience
All the staff are very caring and understanding. Always have time for you despite being so busy.
All the staff are very caring and understanding. Always have time for you despite being so busy.
Review from Jeanette P (Resident / Service User) published on 30 May 2018 Submitted via Review Postal Card•
Overall Experience
I have only been here two days.
I have only been here two days.
↩Reply from Lara Swan, Area Manager at The Heathers
Thank you for your lovely feedback!!
Review from Mark S (Resident / Service User) published on 30 May 2018 Submitted via Review Postal Card•
Overall Experience
I am being well cared for, well fed, everything is fine.
I am being well cared for, well fed, everything is fine.
Review from Cyril S (Respite Resident) published on 25 April 2018 Submitted via Review Postal Card•
Overall Experience
Heathers staff are all most helpful and considerate.
Heathers staff are all most helpful and considerate.
Review from Barry B (Son-in-law of Resident) published on 26 March 2018 Submitted via Review Postal Card•
Overall Experience
Very caring and understanding in relation to difficult father-in-law. Staff and management very helpful with everything.
Very caring and understanding in relation to difficult father-in-law. Staff and management very helpful with everything.
↩Reply from Lara Swan, Area Manager at The Heathers
Thank you for your lovely comments!
Review from Jean W (Resident / Service User) published on 23 March 2018 Submitted via Review Postal Card•
Overall Experience
This is a new experience for me as I've always looked after myself but the staff are always so helpful and willing to do anything to aid me.
This is a new experience for me as I've always looked after myself but the staff are always so helpful and willing to do anything to aid me.
↩Reply from Lara Swan, Area Manager at The Heathers
Thank you for the lovely feedback.
Review from David R (Resident / Service User) published on 26 July 2017 Submitted via Review Postal Card•
Overall Experience
Very, very good. Thank you all.
Very, very good. Thank you all.
↩Reply from Lara Swan, Area Manager at The Heathers
Thank you for the lovely feedback!
Review from P R (Friend of Resident) published on 16 June 2017 Submitted via Review Postal Card•
Overall Experience
Excellent care was given and much help with mobility needs.
Very kind and helpful staff.
Excellent care was given and much help with mobility needs.
Very kind and helpful staff.
↩Reply from Lara Swan, Area Manager at The Heathers
Thank you for your lovely comments!
Review from S W (Resident / Service User) published on 10 May 2017 Submitted via Review Postal Card•
Overall Experience
Everybody at The Heathers has been great. No faults whatsoever. Everybody is kind and helpful. I will miss everybody.
Everybody at The Heathers has been great. No faults whatsoever. Everybody is kind and helpful. I will miss everybody.
Review from A S (Niece of Resident) published on 8 May 2017 Submitted via Review Postal Card•
Overall Experience
Aunty has been extremely well looked after and has improved with your excellent care.
If she needs to come again I know she would be very well looked after.
Aunty has been extremely well looked after and has improved with your excellent care.
If she needs to come again I know she would be very well looked after.
Review from Richard W (Son of Resident) published on 13 December 2016 Submitted via Review Postal Card•
Overall Experience
Right from the first visit when we were viewing the home, we found staff friendly and helpful.
Mother was well looked after for the 12 months she stayed in The Heathers.
Right from the first visit when we were viewing the home, we found staff friendly and helpful.
Mother was well looked after for the 12 months she stayed in The Heathers.
Review from Maggie S (Daughter of Resident) published on 23 September 2016 Submitted via Review Postal Card•
Overall Experience
Very pleasant. Staff cheerful and helpful. Good food and plenty of drinks, welcoming any time of the day.
Very pleasant. Staff cheerful and helpful. Good food and plenty of drinks, welcoming any time of the day.
Review from Ruby E (Resident / Service User) published on 28 July 2016 Submitted via Review Postal Card•
Overall Experience
The stay has been very happy.
The stay has been very happy.
Review from Ann C (Wife of Resident) published on 28 July 2016 Submitted via Review Postal Card•
Overall Experience
My husband is very well cared for and receives great kindness when he has a bad day. The staff try to help him manage his pain.
My husband is very well cared for and receives great kindness when he has a bad day. The staff try to help him manage his pain.
↩Reply from Lara, Area Manager at The Heathers
I will ask the care Manager to discuss with you how we could improve our programme and I thank you for taking the time in providing positive and constructive feedback.
Review from K B (Son of Resident) published on 7 December 2015 Submitted via Review Postal Card•
Overall Experience
We moved my mother from another care home where we were concerned about her care. The Heathers is a vast improvement, care staff are much more caring and any problems encountered are swiftly dealt with. I have no hesitation in recommending The Heathers.
We moved my mother from another care home where we were concerned about her care. The Heathers is a vast improvement, care staff are much more caring and any problems encountered are swiftly dealt with. I have no hesitation in recommending The Heathers.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 October 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for The Heathers.
Upcoming Events
There are no upcoming events for The Heathers.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Heathers.
Accreditations
There are no accreditations posted yet for The Heathers.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Heathers to verify any information. View our terms and conditions. The Heathers has a Basic Service -what a Basic Service includes.