The Heathers

162 - 164 Salvington Road, Durrington, Worthing BN13 2JU
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56 Reviews
  • The Heathers, Worthing
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200

These prices are only a guideline, please contact The Heathers to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Victor (Manager)

Local Authority / Social Services

Admission Criteria

  • Pre admission assessment to determine admission
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (25)
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The Heathers Reviews (56)

Over all time The Heathers has 56 reviews.

Overall Experience
  • 24
  • 23
  • 6
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  • 3
Date Published
  • 56
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  • 56
Reviewer Connection to The Heathers
  • 37
  • 6
  • 5
  • 2
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  • 1
  • 1
  • 1
  • 1
Total of 56, showing 41-56
Review from John D (Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the staff helpful and cheerful with a solicitous manner. I was offered, though did not need, walking, bathing and toilet facilities.
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Review from Tui C (Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are very caring and understanding. Always have time for you despite being so busy.
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Review from Jeanette P (Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only been here two days.
Reply from Lara Swan, Area Manager at The Heathers

Thank you for your lovely feedback!!

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Review from Mark S (Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am being well cared for, well fed, everything is fine.
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Review from Cyril S (Respite Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Heathers staff are all most helpful and considerate.
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Review from Barry B (Son-in-law of Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and understanding in relation to difficult father-in-law. Staff and management very helpful with everything.
Reply from Lara Swan, Area Manager at The Heathers

Thank you for your lovely comments!

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Review from Jean W (Resident) published on 23 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a new experience for me as I've always looked after myself but the staff are always so helpful and willing to do anything to aid me.
Reply from Lara Swan, Area Manager at The Heathers

Thank you for the lovely feedback.

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Review from David R (Resident) published on 26 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very, very good. Thank you all.
Reply from Lara Swan, Area Manager at The Heathers

Thank you for the lovely feedback!

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Review from P R (Friend of Resident) published on 16 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care was given and much help with mobility needs.
Very kind and helpful staff.
Reply from Lara Swan, Area Manager at The Heathers

Thank you for your lovely comments!

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Review from S W (Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everybody at The Heathers has been great. No faults whatsoever. Everybody is kind and helpful. I will miss everybody.
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Review from A S (Niece of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aunty has been extremely well looked after and has improved with your excellent care.
If she needs to come again I know she would be very well looked after.
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Review from Richard W (Son of Resident) published on 13 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Right from the first visit when we were viewing the home, we found staff friendly and helpful.
Mother was well looked after for the 12 months she stayed in The Heathers.
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Review from Maggie S (Daughter of Resident) published on 23 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant. Staff cheerful and helpful. Good food and plenty of drinks, welcoming any time of the day.
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Review from Ruby E (Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The stay has been very happy.
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Review from Ann C (Wife of Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is very well cared for and receives great kindness when he has a bad day. The staff try to help him manage his pain.
Reply from Lara, Area Manager at The Heathers

I will ask the care Manager to discuss with you how we could improve our programme and I thank you for taking the time in providing positive and constructive feedback.

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Review from K B (Son of Resident) published on 7 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved my mother from another care home where we were concerned about her care. The Heathers is a vast improvement, care staff are much more caring and any problems encountered are swiftly dealt with. I have no hesitation in recommending The Heathers.
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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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