The Heathers

162 - 164 Salvington Road, Durrington, Worthing BN13 2JU
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56 Reviews
  • The Heathers, Worthing
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200

These prices are only a guideline, please contact The Heathers to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Victor (Manager)

Local Authority / Social Services

Admission Criteria

  • Pre admission assessment to determine admission
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (25)
Are you the Owner/Manager of The Heathers? View your Advertising Options

The Heathers Reviews (56)

Total of 56, showing 21-40

Over all time The Heathers has 56 reviews.

Overall Experience

  • 24
  • 23
  • 6
  • 0
  • 3

Date Published

56
0
0
0
56

Review from Jan H (Daughter of Resident) published on 26 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is not an easy character, and when she went to live at The Heathers about eighteen months ago, I was worried about how the staff would cope with her.
I needed not have been concerned because they have been absolutely amazing. Mum was admitted to hospital recently, and a member of staff went
out of their way to visit, care for, and comfort my mum, even taking her favourite dessert.
All the staff have been considerate and empathetic when often they were met with a frustrated, grumpy old lady. I live a long way away and can't get down as much as I would like to, but I feel reassured to know that she has such lovely patient people looking after her. She calls The Heathers "home" which is absolutely what it is.
Thank you from the bottom of my heart.

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Review from R T (Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been at The Heather for 6 weeks and I find the staff hardworking and friendly.

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Review from Janet F (Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all pleasant and helpful and kind. The room is nice but I find the traffic very busy and noisy even through the night.

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Review from Michael H (Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant nursing home. Excellent food. Looked after me very well. Comfortable bed.

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Review from Mary W (Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very relaxed

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Review from Barbara T (Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Food is good.

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Review from Betty H (Resident) published on 9 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good food.
Clean home.

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Review from J M (Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have enjoyed my time at The Heathers. The entertainment has been really enjoyable. The staff have bene so helpful to me.

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Review from Maureen Sybil G (Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff pleasant and cheerful.

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Review from Mary f (Resident) published on 4 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything up to scratch.

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Review from B W (Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff friendly and helpful. Food enjoyable. Did not have a chair for visitors.

Reply from Lara Swan, Area Manager at The Heathers

Thank you for your feedback will let the team know the comments and ensure a chair for visitors in the room.

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Review from D M (Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Generally very good - perhaps would have liked an en-suite bathroom.

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Review from P T (Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly and helpful.

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Review from E G (Respite Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed it all.

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Review from G C (Sister-in-law of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and helpful. All staff are very pleasant and willing to help. Visited one afternoon when they had an activity in the lounge and it was so lovely for the residents.

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Review from W C (Resident) assisted by family/friend published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I was at The Heathers for a week's respite care. Staff were excellent but overstretched, in the mornings in particular. Food was disappointing.

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Review from Ronald P (Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is good.

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Review from Evelyn P (Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy.

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Review from Royston B (Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff very friendly and the food provided has been excellent.

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Review from Marjorie L (Resident) assisted by family/friend published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All are very friendly and most helpful.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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