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Alan Atchison Residential Services - Augusta Close

5/6 Augusta Close, Parnwell, Peterborough, Cambridgeshire PE1 5NJ
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Alan Atchison Residential Services - Augusta Close, Peterborough

Care Provided by Alan Atchison Residential Services - Augusta Close

Primary Care Categories

  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • For a maximum of 9 Service Users

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tracie Green(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (8)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Visitors are welcomed in the home, residents are free to invite family and friends to visit the home.

Parking

  • Good parking on the front drive of the home or in the road outside the house, with no restrictions
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Alan Atchison Residential Services - Augusta Close Reviews (26)

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9.5

Alan Atchison Residential Services - Augusta Close has a Review Score of 9.5 (9.524) out of 10, based on 9 reviews in the last 2 years. Over all time Alan Atchison Residential Services - Augusta Close has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from J C (Mother of Resident) published on 25 December 2025 Submitted via Postal Card•
Overall Experience

I can't say enough good things about Augusta Care! The staff are caring and patient, kind and supportive. The home really feels like a proper home, warm, friendly and safe. It has a lovely family atmosphere. Management and staff are always available to answer any questions, help and reassure the residents and families. There is a good focus on encouraging independence with support, for example with cooking skills, cleaning, laundry and shopping. I am very happy with the care and support my son receives here.

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Review from R C (Resident / Service User) published on 8 December 2025 Submitted via Postal Card•
Overall Experience

I like living here got some nice mates. Like the manager.

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Review from Jackie R (Resident / Service User) published on 8 December 2025 Submitted via Postal Card•
Overall Experience

I have lived here for 30 years. The staff are wonderful, and nothing is too much trouble. I have had bad times in my life, but if I had not been at Augusta Close, I would not be alive. They all deserve a pay rise. The staff deserve a special surprise.

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Review from J H (Resident / Service User) published on 8 December 2025 Submitted via Postal Card•
Overall Experience

Kind staff

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Review from W M (Resident / Service User) published on 8 December 2025 Submitted via Postal Card•
Overall Experience

Ace!!!!

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Review from M T (Mother of Resident) published on 31 January 2025 Submitted via Postal Card•
Overall Experience

Very good, very helpful. My daughter is happy.

↩Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Augusta Close

Thank you for taking the time to write this review, which is very much appreciated.

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Review from John B (Brother of Resident) published on 31 January 2025 Submitted via Postal Card•
Overall Experience

My sister has been a resident at Augusta Close since 2009. She is very happy there and very well looked after by very caring staff. It feels like a family home and I am always made to feel very welcome when I visit.

↩Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Augusta Close

Thank you so much for your kind review which will be shared with the staff team.

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Review from Julie W (Sister of Resident) published on 30 January 2025 Submitted via Postal Card•
Overall Experience

My sister seems to have had a good year and been well supported. Her mental health seems to have stabilised during this last year. She is going out a lot more and this is obviously helping her. She seems happier and now has a great interest in gardening and also the pets. It's very nice to see her enjoying her life and being independent, thank you to all the staff.

↩Reply from Kathy Atchison, Admin./ Quality Assurance at Alan Atchison Residential Services - Augusta Close

Thank you for your kind and positive review, which will be shared with the staff team.

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Review from Linda T (Cousin of Resident) published on 22 January 2025 Submitted via Postal Card•
Overall Experience

The care that is given to my cousin and all those there is exemplary, nothing is too much trouble which is very gratifying.

↩Reply from Kathy Atchison, Admin./ Quality Assurance Manager at Alan Atchison Residential Services - Augusta Close

Thank you for your kind and positive review, which will mean so much to the staff team.

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Review from Julie W (Sister of Resident) published on 15 November 2023 Submitted via Postal Card•
Overall Experience
Overall, the care is good - there have been some problems but hopefully, they have been sorted now.
Friendly place to visit and all residents seem happy and well.

No complaints.

↩Reply from Tracie Green, Manager at Alan Atchison Residential Services - Augusta Close
Thank you for taking the time to complete your kind review of our service.

When one of our residents is experiencing challenges in their lives, we will always work with them and their families to achieve a positive outcome. Please don't hesitate to contact me directly if you wish to discuss anything further.

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Review from Julie C (Mother of Resident) published on 26 October 2023 Submitted via Postal Card•
Overall Experience

The best thing about this residential home is the fabulous staff and the consistency of those staff. The lovely, caring attitude of the staff makes it feel like a proper home. My son loves living there.

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Review from Jackie R (Resident / Service User) published on 26 October 2023 Submitted via Postal Card•
Overall Experience

My house is lovely and the staff are so brilliant and I have lived in the same house for twenty-seven years and I would not move for the world. The staff are great, they keep us safe. I have turned my life around with the help and encouragement from the staff. I look on them all as my family.

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Review from Robert C (Father of Resident) published on 24 October 2023 Submitted via Postal Card•
Overall Experience

The care home has a cosy, homely feel with very caring staff. They communicate very well with my son and us, parents.

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Review from Lisa H (Sister of Resident) published on 8 February 2023 Submitted via Postal Card•
Overall Experience

My brother is well cared for. He is very happy there. He has moved to a downstairs bedroom for ease, so he does not have to use stairlifts any more. He is constantly being checked on by staff. He is taken out every day for a ride in his care. Staff are all friendly and helpful.

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Review from M T (Mother of Resident) published on 1 March 2022 Submitted via Postal Card•
Overall Experience

Very satisfied with my daughter's care and conditions in the home. Most importantly for myself and my family, she is happy and content.

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Review from W M (Resident / Service User) published on 28 January 2022 Submitted via Postal Card•
Overall Experience

Being treated with dignity and respect by others and going out with staff doing shopping and nice walks. Kept safe from covid-19

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Review from R C (Resident / Service User) published on 28 January 2022 Submitted via Postal Card•
Overall Experience

Always enough staff on duty. Always the same on 8 - 8. Take me out shopping, lots of support. Kept me safe from covid. Staff help me keep in contact with my family. Staff are friendly.+

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Review from C M (Resident / Service User) published on 19 March 2020 Submitted via Postal Card•
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Care home is good. Live here - enjoy.

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Review from M B (Resident / Service User) published on 23 May 2019 Submitted via Postal Card•
Overall Experience

I enjoy living at Alan Atchison. I am well supported and feel very safe here.

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Review from J B (Brother of Resident) published on 30 April 2019 Submitted via Postal Card•
Overall Experience

My sister has lived at Augusta Close for ten years in a very happy environment. She is very well looked after supported by a very caring team. I am always made to feel very welcome when I visit.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (0)

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Frequently Asked Questions about Alan Atchison Residential Services - Augusta Close

What types of Care is Alan Atchison Residential Services - Augusta Close registered for?

Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alan Atchison Residential Services - Augusta Close have?

There are 8 Single Rooms.

What are the Facilities & Services at Alan Atchison Residential Services - Augusta Close?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Alan Atchison Residential Services - Augusta Close to the centre of Peterborough?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alan Atchison Residential Services - Augusta Close to verify any information. View our terms and conditions. Alan Atchison Residential Services - Augusta Close has a Basic Service -more info.