Watton Road, Ashill, Thetford IP25 7AQ
Owner: Ashill Lodge Care Ltd
Person in charge: Jackie Cannell (Manager)
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Parkinson's Disease
Admission Information: Ages from 60 to 150.
Single Rooms: 14
Shared Rooms: 3
Rooms with ensuite WC: 6
Weekly Charges Guide: Personal Care Single £600 – £640
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Ashill Lodge Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ashill Lodge Care Home has a Review Score of 4.1 (4.091)
The Review Score of 4.1 (maximum of 10) for Ashill Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Ashill Lodge Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.091 for Ashill Lodge Care Home is calculated as follows: ( (4 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 11 Ratings = 4.091
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Ashill Lodge Care Home is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 0 Reviews ÷ 4 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Ashill Lodge Care Home?
Reviewer Connection to Ashill Lodge Care Home
Submitted from a Website Submission by Brenda M on Sunday 26 March 2017. Relates to March 2017.
We came to see mum in March for Mother's Day. We were really surprised to see the changes that have been made since our last visit.
Very welcoming staff, a big improvement on the reception area and much cleaner and brighter. Also offered tea/coffee and biscuits of which we gave not been offered before. Nice touch. Also, new furniture made a difference.
Undergoing refurbishment at the moment but big improvements already,
Mum was very pleased to see us and seemed very happy and comfortable with the new staff. She was well dressed and looked lovely.
This was an unannounced visit as we travelled to see her from Stockport, Cheshire.
We were very impressed with all the improvements being made.
The manager explained all the changes they were making and we were very impressed with he.r
Looking forward to our next visit.
How likely would you be to recommend Ashill Lodge Care Home? Don't know
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Don't Know
There are currently no awards/recognitions posted yet for Ashill Lodge Care Home
There are currently no Care Home Idol entrants who have performed at Ashill Lodge Care Home