Ashill Lodge Care Home

Watton Road, Ashill, Thetford IP25 7AQ
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8.8 21 Reviews
  • Ashill Lodge Care Home, Thetford

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £860 – £1300
  • Self-Funded Residential Dementia Care: £860 – £1300
  • RESPITE Self-Funded Residential Care: £860 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £860 – £1300

These prices are only a guideline, please contact Ashill Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Ashill Lodge Care Ltd

Person in charge

  • Vicci Walton (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (16)

Visiting

  • Call office between 930 and 4 weekdays to book an appointment

Parking

  • Full parking

Total of 21, showing 21-21
8.8

Ashill Lodge Care Home has a Review Score of 8.8 (8.837) out of 10, based on 4 reviews in the last 2 years. Over all time Ashill Lodge Care Home has 21 reviews.

Overall Experience

  • 15
  • 4
  • 1
  • 0
  • 1

Date Published

21
3
4
4
17
Overall Experience  Overall Experience 4.0 out of 5

We came to see mum in March for Mother's Day. We were really surprised to see the changes that have been made since our last visit.
Very welcoming staff, a big improvement on the reception area and much cleaner and brighter. Also offered tea/coffee and biscuits of which we gave not been offered before.
Nice touch. Also, new furniture made a difference.
Undergoing refurbishment at the moment but big improvements already,
Mum was very pleased to see us and seemed very happy and comfortable with the new staff. She was well dressed and looked lovely.
This was an unannounced visit as we travelled to see her from Stockport, Cheshire.
We were very impressed with all the improvements being made.
The manager explained all the changes they were making and we were very impressed with he.r
Looking forward to our next visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.8 (8.837)

Overview of Review Score

The Review Score of 8.8 (8.837) out of 10 for Ashill Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for Ashill Lodge Care Home is calculated as follows: ( (41 Excellents x 5) + (5 Goods x 4) ) ÷ 46 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.946 Points relating to the number of positive Reviews for Ashill Lodge Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 4 Positive Reviews ÷ 7 = 0.571

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Mar 2024

Overall
Inadequate

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Inadequate
  • Safe

    Inadequate
  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashill Lodge Care Home to verify any information. View our terms and conditions. Ashill Lodge Care Home has an Basic Service - more info.