Wolfeton Manor is situated in an ideal location for elderly people to enjoy their retirement, and for those in need of rest and recovery, being found amidst the scenic countryside on the outskirts of Dorchester.
All residents of Wolfeton Manor receive care and attention that is appropriate to their needs, through their own personal care plan, designed to keep them as healthy and mobile as possible and to get the most enjoyment out of life.
The home has a keen activities policy to ensure morale remains high amongst its residents. Hobbies and individual choices are encouraged. There are also numerous places of local interest to visit for when families visit.
Owner: Wolfeton Manor Healthcare Ltd
Person in charge: Claire Saxton (Manager)
Local Authority / Social Services: Dorset County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 31 Service Users
Registered Care Categories*: Old Age
Specialist Care Categories: Colitis & Crohn's Disease • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Visual Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): German, French
Single Rooms: 25
Shared Rooms: 3
Rooms with ensuite WC: 28
Weekly Charges Guide: Personal Care Single £750 – £850 (These prices are only a guideline, please contact Wolfeton Manor to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Wolfeton Manor: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.7 (maximum of 10) for Wolfeton Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 33 Reviews over all time. This Average Rating is also the rating value for Wolfeton Manor in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.651 for Wolfeton Manor is calculated as follows: ( (262 Excellents x 5) + (123 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 392 Ratings = 4.651
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Wolfeton Manor is based on 12 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 12 Reviews ÷ 6.2 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Wolfeton Manor has a Review Score of 9.7 (9.651) from 33 Reviews
Review submitted from a Postal Card by Richard B (Son of Resident) on Wednesday 17 January 2018. Relates to November 2017.
My father passed away on 23rd November but the last week of his life was spent at Wolfeton Manor.
My sister and I cannot praise the staff at Wolfeton Manor highly enough.
They certainly went that "extra mile" to not only care for our father but also to look after us as well during a very stressful week. We were provided meals and endless cups of tea/coffee. An impromptu birthday party was organised for my father on 19th November and he enjoyed it immensely. The kindness and compassion shown by all the staff we met were exceptional and we will be eternally grateful that our father was allowed to pass away peacefully with no pain at the end.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Roger T (Husband of Resident) on Thursday 11 January 2018. Relates to November 2017.
In late 2017 I was looking for somewhere my wife, who has dementia, could stay for respite. My visit to Wolfeton Manor made an immediate positive and lasting impression on me. The lovely surroundings and building, the welcoming attitude of all the staff confirmed to me that my wife would be happy there.
My wife has stayed at Wolfeton Manor for day respite and also for a weeks respite. I am always pleased at the way we have been greeted and welcomed. The atmosphere in the home is cosy, friendly and caring, and the staff are excellent, kind, considerate, and caring to the residents.
My wife's stay at Wolfeton went very well. When she returned home I noticed that she was eating better on her own, she looked well and was doing some things without much prompting. She was also showing more eye contact with people. So I witnessed a positive change in her.
So thanks to all at Wolfeton for the excellent care given to my wife.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by Luke P (Grandson of Resident) on Tuesday 12 December 2017. Relates to November 2017.
Very welcome at all times. Nice, friendly atmosphere and large quiet garden.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by Jan P (Daughter-in-law of Resident) on Friday 8 December 2017. Relates to November 2017.
Always made welcome in the home at any time of the day. Staff liaise well with the immediate family. Joining in with activities is promoted. Joining other residents at meal times is encouraged and assistance given when required. All areas inside and outside wheelchair accessible.
How likely would you be to recommend Wolfeton Manor? Likely
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Review submitted from a Postal Card by Eve S (Granddaughter of Resident) on Friday 8 December 2017. Relates to November 2017.
I am very happy that my grandad is at this care home. It is a lovely setting with a beautiful garden for all to enjoy. The staff are always welcoming and nothing is too much trouble. The residents are able to take part in regular activities and trips if desired which enhances their daily lives and gives them a break from their normal routine.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by Hazel M (Niece of Resident) on Thursday 7 December 2017. Relates to November 2017.
My aunt has been a resident of Wolfeton Manor for over a year. She is happy there and says she is well looked after. The staff provide the support she needs; they are kind and treat her with dignity. She enjoys the meals which are served in the very pleasant dining room or in her own room, if she prefers. She has her own pictures, ornaments and some furniture, which give her pleasure. She likes sitting in the lounge looking out on the extensive garden. She joins in some activities and clearly is given choices. Relatives are always made welcome.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by Ken P (Son of Resident) on Tuesday 5 December 2017. Relates to November 2017.
When my mother had to go into hospital for an operation my father needed 24-hour care as he was 98 and blind. We chose Wolfeton Manor because it was so homely. Dad settled in quickly; which made Mum happy and relieved. She died 3 months later and after inspecting 6 other homes, we decided Wolfeton Manor was best long-term for Dad. He will be 100 next month and is thriving. He misses Mum after 67 years, but he loves his new home and friends and we, his other family, are always made welcome and kept informed.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by Robert G (Friend of Resident) on Monday 27 November 2017. Relates to November 2017.
I visit my friend every now and again and every time I do, I always think she is looked after very well. Her room is tidy and her needs are always tended too.
How likely would you be to recommend Wolfeton Manor? Likely
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Review submitted from a Postal Card by J G (Resident) on Friday 24 November 2017. Relates to November 2017.
Warm, clean and tidy. Nothing too much trouble. Expensive, but you do get what you pay for. Visitors can always park.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by S G (Daughter-in-law of Resident) on Friday 24 November 2017. Relates to October 2017.
Homely and friendly staff. Welcoming and any visits are made to make me feel that nothing is too much trouble to ensure my mother-in-law's comfort.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by J G (Son of Resident) on Friday 24 November 2017. Relates to November 2017.
I now never feel guilty when I leave Mum after a visit. Wolfeton Manor is staffed with people. It is very well cut out to care for other people.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Lucy H (Daughter of Resident) on Thursday 23 November 2017. Relates to November 2017.
My mother has been a resident of Wolfeton Manor for the last five years and I can't tell you how pleased both she and the family are regarding her care. She has blossomed since moving to Wolfeton Manor, thanks mainly to the quality of care she receives from all the staff who are now like family to her. There is a very low turnover of staff which I am sure reflects the happy environment in which they work. The home is managed extremely efficiently. On occasion, the management serves food or cares for residents which means they are fully in touch with everyone's needs at a grassroots level.
My mother enjoys an active social life both in and outside the home. Her guests are always greeted with great warmness and offers of coffee. There are plenty of activities in which residents can partake and the activities manager is a very popular member of staff.
My mother is treated with dignity and respect. I can not recommend Wolfeton Manor highly enough and urge you to visit!
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by Alan B (Resident) on Thursday 15 December 2016. Relates to December 2016.
My friend found the care home "homely and efficient". Thanks to the kindness and warmth of the staff.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by J B (Son of Resident) on Thursday 27 October 2016. Relates to October 2016.
Following a fall at home and a month in hospital, my mother was unable to cope with going home on her own. A three-week stay at Wolfeton was the best pick me up we could have wished for. Her confidence returned and she changed from a distressed lady of 92 to a life and soul of the party. Back home now and doing really well. Thank you Wolfeton, you were wonderful.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by Gordon H (Resident) on Wednesday 19 October 2016. Relates to October 2016.
Very caring and helpful with good food.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by Devina S (Daughter of Resident) on Tuesday 16 August 2016. Relates to July 2016.
The care and commitment from the staff at Wolfeton are superb, nothing is too much trouble. I have found nothing but dedication and respect given by all the staff members to residents and visitors. The atmosphere is happy and relaxed and the home is always very welcoming whatever time of the day I visit.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by Barbara S (Wife of Resident) on Tuesday 16 August 2016. Relates to August 2016.
A warm welcome when entering 'Wolfeton Manor'. Service and general care is very good. Other residents seem to be happy and the atmosphere in the home is positive and friendly.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by Antonia N (Resident) on Wednesday 3 August 2016. Relates to July 2016.
I had to find a place for my husband when I was suddenly taken into hospital and count my self fortunate indeed to have found Wolfeton Manor. I cannot speak too highly of their efficiency in handling all aspects of his care but most of all their sympathy and understanding. The premises are very pleasant, furniture comfortable, setting and grounds restful, attention to very handicapped residents, kind and patient. All staff seem eager to help whenever needed. Food is varied and imaginative, obviously within the limits of catering for so many and nothing seems to be too much trouble. They welcome me so kindly when I came from hospital. Viva Wolfeton Manor!
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Paul H (Son of Resident) on Friday 29 July 2016. Relates to July 2016.
The staff at Wolfeton are excellent - they are always friendly, considerate, and genuinely care for the residents. When my mother first arrived, they ensured that she sat with like-minded residents at meal time, where the food is excellent and served in a dining room that would grace a hotel. There is a wonderful conservatory and garden. A good variety of activities are provided: games, art and craft, music and quizzes. The management are helpful and communicative, so despite me living some distance away, I am updated on any problems, and feel assured that she is being well looked after.
They have recently employed a wonderful junior carer who's role is to help residents do something special, such as play board games, paints their nails, or help with emails - importantly she is allocated time for this role. If I was to suggest an improvement, it would be to increase the number of day trips out.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Carol V (Daughter of Resident) on Tuesday 12 July 2016. Relates to July 2016.
Wolfeton is a delightful residential care home with the added bonus of well maintained gardens and various activities and outings for the residents, should they wish to take part. Pimms on the lawn, card games and craft activities are organised and a Wolfeton news letter, keeping the residents informed of general news in the home and advising them of what activities are planned for the coming weeks.
Family and friends are always given a warm welcome with the offer of tea, coffee and biscuits. Very welcome after a long journey.
A hairdresser is available once a week, which I know makes my mother feel and look a lot better.
The staff are caring, kind and very approachable should there be any concerns about your loved ones. The management are quick to solve any issues you bring to their attention.
The most important thing is, that I know that my mother is being well cared for and that she is happy.
Well done Wolfeton.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Elizabeth B (Daughter of Resident) on Monday 27 June 2016. Relates to May 2016.
Dad is very happy with the care he is receiving at Wolfeton Manor. He likes the staff looking after him, and enjoys chatting to the other residents.
For my part, I think there is a cheerful caring atmosphere at the home, and I am pleased that Dad is receiving the care he needs and that he is happy.
I would like him to take regular walks in the garden and around the house to avoid becoming dependent on a wheelchair for mobility, and would be grateful if he could be encouraged to do so.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Chrissy (Daughter of Resident) on Saturday 25 June 2016. Relates to June 2016.
My mother is a resident at Wolfeton Manor. I can't speak highly enough of the service and care that the staff provide. They are kind and responsive to her needs and always welcoming to me, even when I turn up at unexpected hours. My mum talks about a couple of the staff who particularly help with her care as being angels and she is not always very easy to please. The other residents are also often friendly to each other but the nice thing is that mum can choose to join in activities, sit in a quieter communal place, or stay in her room. The staff absolutely support her choice.
Following my father's death mum's appetite was poor and the catering staff tried lots of differing things to tempt her including buying vindaloo paste - a great favourite of mum's to spice up food that she didn't fancy too much. They have also been willing to come in early on shifts to help me with doctor or dentist appointments. I feel very positive about her experience over the last two years.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Janet B (Daughter of Resident) on Friday 24 June 2016. Relates to June 2016.
For anyone like my mother who is no longer able to live in their own home, this really is the best option. The organisation is good, the food is good, the staff are absolutely marvellous. The rest of closer members of the family all live a long distance from the care home but we are at ease because we know she is being well looked after.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Erica B (Daughter of Resident) on Friday 24 June 2016. Relates to June 2016.
My Mum says repeatedly, 'If I can't be in my own home, then this is the next best thing.'
She often says she likes the food.
I have always found the staff very accommodating, and asking for a vegetarian meal for myself, even at short notice, is never a problem.
Without exception the staff have been kind and patient with my mother even when she is being demanding.
Many many thanks for making this part of her life as comfortable as possible.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Postal Card by Wendy F (Resident) on Wednesday 22 June 2016. Relates to May 2016.
I have stayed at Wolfeton Manor for respite a few times and have always been pleased at the way I have been greeted and welcomed. During my last stay I was touched by the tact of which a staff member dealt with what could have become a difficult situation. The atmosphere in the home is friendly and caring.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Peter M (Son of Resident) on Wednesday 22 June 2016. Relates to June 2016.
The management and staff have always been extremely supportive and caring to both my father and mother over a period of 4 years. They have responded to their individual needs, especially when my father became weaker and less able to function with any independence.
I have also noticed an increase in the number of trips undertaken recently which my mother has enjoyed thoroughly.
I cannot speak highly enough of the care home and my mother said recently that it was marvelous that we had "found such a lovely place for her".
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Alison C (Daughter of Resident) on Monday 20 June 2016. Relates to August 2015.
Wolfeton's caring approach was greatly appreciated by my mother and the family. While physically frail, my mother was mentally strong and alert to the end of her life. Staff recognised this, made time to converse with her and involved her as far as they were able in appropriate activities. I shall always be grateful for the support they offered in her final days - nothing was too much trouble.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Nick S (Father of Resident) on Monday 6 June 2016. Relates to May 2016.
The compassion and empathy that all staff showed my father in his last few days of his life was first class. Nothing was any trouble and we were allowed to sit with him until the end. He was very peaceful when he left us with his family around him. The chef even took her time to discuss what my father liked/disliked so that they could cater for his meals.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Adam P (Grandson of Resident) on Thursday 2 June 2016. Relates to May 2016.
My Grandfather came for respite at Wolfeton Manor recently. The care staff are very kind and polite, nothing was too much trouble. I was able to visit whenever I wanted to which was great because of my working hours. The room was spacious and bright.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Sallie M (Friend of Resident) on Tuesday 17 May 2016. Relates to May 2016.
My friend was recently welcomed to Wolfeton when he could no longer remain in his own home due to very advanced illness. Although he was only there for a very short time, the compassion, care and professionalism shown by all the staff was second to none. His room was light and airey with plenty of space for us all to sit and keep him company. His family were all made to feel comfortable in the new surroundings and nothing was too much trouble. I'm sure he was aware of the wonderful palliative care he was being given right up to his passing. I was extremely touched by the line up of staff at the main door when the Undertakers took him on his final journey. The dignity shown to him the entire time he was there made a very distressing time just that little bit easier to bear. My personal thanks go to the Management and staff at Wolfeton.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Julie P (Daughter of Resident) on Tuesday 17 May 2016. Relates to May 2016.
I bought my Dad in to Wolfeton as he was very poorly and was not managing at home. He had had no care before and was apprehensive about moving. Everybody who came into contact with him was kind, considerate and made him feel comfortable and valued. They couldn't do enough to make him feel ok. I found the staff to be professional and respectful at a time that was very difficult for me and my family. As a family member the staff made me feel as comfortable as they made him, nothing was "not allowed". They looked after us as well as they looked after him. Sadly he passed away quite soon after coming in but moving him to Wolfeton was absolutely the right thing to do for him and us. The compassion shown by the staff was second to none and we as a family are very grateful to each and every one of them. My Dad was very grateful as well. Thank you to everyone involved, from myself, my family and my Dad.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Stuart R (Son of Resident) on Sunday 8 May 2016. Relates to May 2016.
Wolfeton Manor has several apartments as well as en-suite rooms. My mother is fortunate to have one of the apartments which is adjacent to the main residence so she can maintain her independence but also benefit from all the services that Wolfeton Manor provides. She also has a small garden which gives her pleasure to maintain and is able to sit in her living room and watch her beloved birds. Even though she is not in the main house she has a life alert system so we have the peace of mind to know that she will be cared for in an emergency. The day to day care is what you would expect - they manage my mothers medication and make sure she gets to her appointments on time and her apartment is cleaned twice a week. But what I have found is that on the few occasions when Mum has needed extra care they have excelled - they have transferred her to the main house and given her 24 hour care and notified us immediately of any issues. We are very grateful since we live so far away.
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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Review submitted from a Website Submission by Desmond (Des) B (Son of Resident) on Wednesday 27 April 2016. Relates to April 2016.
My experience with Wolfeton Manor has been totally positive since I brought my mother along in December 2011. The staff made her feel under no pressure when she was making one of the hardest decisions of her lifetime - to leave her home. They have been great keeping myself and my sisters informed whenever their was something we should know and have always welcomed us when we have visited our mother. I think Wolfeton sets a standard by which other care homes should be judged!
How likely would you be to recommend Wolfeton Manor? Extremely Likely
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March 2016
Recipient: Wolfeton Manor
Date: Tuesday 01 Mar 2016
There are currently no Care Home Idol entrants who have performed at Wolfeton Manor