Wolfeton Manor

East Hill, Charminster, Dorchester DT2 9QL
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9.8 63 Reviews
  • Wolfeton Manor, Dorchester
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1440
  • Self-Funded Residential Dementia Care: from £1440

These prices are only a guideline, please contact Wolfeton Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Wolfeton Manor Healthcare LTD

Person in charge

  • Louise Mclaghin (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (5)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • No time restrictions for visiting.

Parking

  • Parking on site.

Are you the Owner/Manager of Wolfeton Manor? View your Advertising Options

Wolfeton Manor Reviews (63)

9.8

Wolfeton Manor has a Review Score of 9.8 (9.834) out of 10, based on 15 reviews in the last 2 years.
Over all time Wolfeton Manor has 63 reviews.

Overall Experience
  • 51
  • 12
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Date Published
  • 63
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  • 15
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Reviewer Connection to Wolfeton Manor
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Total of 63, showing 41-60
Review from J G (Son of Resident) published on 8 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I now never feel guilty when I leave Mum after a visit. Wolfeton Manor is staffed with people. It is very well cut out to care for other people.
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Review from Lucy H (Daughter of Resident) published on 7 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Wolfeton Manor for the last five years and I can't tell you how pleased both she and the family are regarding her care. She has blossomed since moving to Wolfeton Manor, thanks mainly to the quality of care she receives from all the staff who are now like family to her.
There is a very low turnover of staff which I am sure reflects the happy environment in which they work. The home is managed extremely efficiently. On occasion, the management serves food or cares for residents which means they are fully in touch with everyone's needs at a grassroots level.


My mother enjoys an active social life both in and outside the home. Her guests are always greeted with great warmness and offers of coffee. There are plenty of activities in which residents can partake and the activities manager is a very popular member of staff.


My mother is treated with dignity and respect. I can not recommend Wolfeton Manor highly enough and urge you to visit!

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Review from Alan B (Resident) assisted by family/friend published on 16 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend found the care home "homely and efficient". Thanks to the kindness and warmth of the staff.
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Review from J B (Son of Resident) published on 27 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a fall at home and a month in hospital, my mother was unable to cope with going home on her own. A three-week stay at Wolfeton was the best pick me up we could have wished for. Her confidence returned and she changed from a distressed lady of 92 to a life and soul of the party. Back home now
and doing really well. Thank you Wolfeton, you were wonderful.
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Review from Gordon H (Resident) published on 21 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring and helpful with good food.
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Review from Devina S (Daughter of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and commitment from the staff at Wolfeton are superb, nothing is too much trouble. I have found nothing but dedication and respect given by all the staff members to residents and visitors. The atmosphere is happy and relaxed and the home is always very welcoming whatever time of the day I visit.
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Review from Barbara S (Wife of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A warm welcome when entering 'Wolfeton Manor'. Service and general care is very good. Other residents seem to be happy and the atmosphere in the home is positive and friendly.
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Review from Antonia N (Resident) published on 3 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had to find a place for my husband when I was suddenly taken into hospital and count my self fortunate indeed to have found Wolfeton Manor. I cannot speak too highly of their efficiency in handling all aspects of his care but most of all their sympathy and understanding. The premises are very pleasant,
furniture comfortable, setting and grounds restful, attention to very handicapped residents, kind and patient. All staff seem eager to help whenever needed. Food is varied and imaginative, obviously within the limits of catering for so many and nothing seems to be too much trouble. They welcome me so kindly when I came from hospital. Viva Wolfeton Manor!
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Review from Paul H (Son of Resident) published on 1 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Wolfeton are excellent - they are always friendly, considerate, and genuinely care for the residents. When my mother first arrived, they ensured that she sat with like-minded residents at meal time, where the food is excellent and served in a dining room that would grace a hotel. There
is a wonderful conservatory and garden. A good variety of activities are provided: games, art and craft, music and quizzes. The management are helpful and communicative, so despite me living some distance away, I am updated on any problems, and feel assured that she is being well looked after.
They have recently employed a wonderful junior carer who's role is to help residents do something special, such as play board games, paints their nails, or help with emails - importantly she is allocated time for this role. If I was to suggest an improvement, it would be to increase the number of day trips out.
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Review from Carol V (Daughter of Resident) published on 13 July 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Wolfeton is a delightful residential care home with the added bonus of well maintained gardens and various activities and outings for the residents, should they wish to take part. Pimms on the lawn, card games and craft activities are organised and a Wolfeton news letter, keeping the residents informed
of general news in the home and advising them of what activities are planned for the coming weeks.


Family and friends are always given a warm welcome with the offer of tea, coffee and biscuits. Very welcome after a long journey.



A hairdresser is available once a week, which I know makes my mother feel and look a lot better.


The staff are caring, kind and very approachable should there be any concerns about your loved ones. The management are quick to solve any issues you bring to their attention.


The most important thing is, that I know that my mother is being well cared for and that she is happy.
Well done Wolfeton.

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Review from Elizabeth B (Daughter of Resident) published on 28 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is very happy with the care he is receiving at Wolfeton Manor. He likes the staff looking after him, and enjoys chatting to the other residents.


For my part, I think there is a cheerful caring atmosphere at the home, and I am pleased that Dad is receiving the care he needs and that he is happy.


I

would like him to take regular walks in the garden and around the house to avoid becoming dependent on a wheelchair for mobility, and would be grateful if he could be encouraged to do so.
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Review from Chrissy (Daughter of Resident) published on 28 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident at Wolfeton Manor. I can't speak highly enough of the service and care that the staff provide. They are kind and responsive to her needs and always welcoming to me, even when I turn up at unexpected hours. My mum talks about a couple of the staff who particularly help with her
care as being angels and she is not always very easy to please. The other residents are also often friendly to each other but the nice thing is that mum can choose to join in activities, sit in a quieter communal place, or stay in her room. The staff absolutely support her choice.
Following my father's death mum's appetite was poor and the catering staff tried lots of differing things to tempt her including buying vindaloo paste - a great favourite of mum's to spice up food that she didn't fancy too much. They have also been willing to come in early on shifts to help me with doctor or dentist appointments. I feel very positive about her experience over the last two years.
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Review from Janet B (Daughter of Resident) published on 28 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
For anyone like my mother who is no longer able to live in their own home, this really is the best option. The organisation is good, the food is good, the staff are absolutely marvellous. The rest of closer members of the family all live a long distance from the care home but we are at ease because
we know she is being well looked after.
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Review from Erica B (Daughter of Resident) published on 28 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum says repeatedly, 'If I can't be in my own home, then this is the next best thing.'
She often says she likes the food.


I have always found the staff very accommodating, and asking for a vegetarian meal for myself, even at short notice, is never a problem.


Without exception the staff have

been kind and patient with my mother even when she is being demanding.


Many many thanks for making this part of her life as comfortable as possible.

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Review from Wendy F (Resident) published on 22 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have stayed at Wolfeton Manor for respite a few times and have always been pleased at the way I have been greeted and welcomed. During my last stay I was touched by the tact of which a staff member dealt with what could have become a difficult situation. The atmosphere in the home is friendly and
caring.
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Review from Peter M (Son of Resident) published on 22 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management and staff have always been extremely supportive and caring to both my father and mother over a period of 4 years. They have responded to their individual needs, especially when my father became weaker and less able to function with any independence.
I have also noticed an increase in
the number of trips undertaken recently which my mother has enjoyed thoroughly.
I cannot speak highly enough of the care home and my mother said recently that it was marvelous that we had "found such a lovely place for her".
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Review from Alison C (Daughter of Resident) published on 21 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wolfeton's caring approach was greatly appreciated by my mother and the family. While physically frail, my mother was mentally strong and alert to the end of her life. Staff recognised this, made time to converse with her and involved her as far as they were able in appropriate activities. I shall always
be grateful for the support they offered in her final days - nothing was too much trouble.
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Review from Adam P (Grandson of Resident) published on 7 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandfather came for respite at Wolfeton Manor recently. The care staff are very kind and polite, nothing was too much trouble. I was able to visit whenever I wanted to which was great because of my working hours. The room was spacious and bright.
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Review from Nick S (Father of Resident) published on 7 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The compassion and empathy that all staff showed my father in his last few days of his life was first class. Nothing was any trouble and we were allowed to sit with him until the end. He was very peaceful when he left us with his family around him. The chef even took her time to discuss what my father
liked/disliked so that they could cater for his meals.
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Review from Sallie M (Friend of Resident) published on 18 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend was recently welcomed to Wolfeton when he could no longer remain in his own home due to very advanced illness. Although he was only there for a very short time, the compassion, care and professionalism shown by all the staff was second to none. His room was light and airey with plenty of space
for us all to sit and keep him company. His family were all made to feel comfortable in the new surroundings and nothing was too much trouble. I'm sure he was aware of the wonderful palliative care he was being given right up to his passing. I was extremely touched by the line up of staff at the main door when the Undertakers took him on his final journey. The dignity shown to him the entire time he was there made a very distressing time just that little bit easier to bear. My personal thanks go to the Management and staff at Wolfeton.
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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Wolfeton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.834 for Wolfeton Manor is calculated as follows: ( (148 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 175 Ratings = 4.834
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wolfeton Manor is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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