Wolfeton Manor

My friend was recently welcomed to Wolfeton when he could no longer remain in his own home due to very advanced illness. Although he was only there for a very short time, the compassion, care and professionalism shown by all the staff was second to none. His room was light and airey with plenty of space for us all to sit and keep him company. His family were all made to feel comfortable in the new surroundings and nothing was too much trouble. I'm sure he was aware of the wonderful palliative care he was being given right up to his passing. I was extremely touched by the line up of staff at the main door when the Undertakers took him on his final journey. The dignity shown to him the entire time he was there made a very distressing time just that little bit easier to bear. My personal thanks go to the Management and staff at Wolfeton.

I bought my Dad in to Wolfeton as he was very poorly and was not managing at home. He had had no care before and was apprehensive about moving. Everybody who came into contact with him was kind, considerate and made him feel comfortable and valued. They couldn't do enough to make him feel ok. I found the staff to be professional and respectful at a time that was very difficult for me and my family. As a family member the staff made me feel as comfortable as they made him, nothing was "not allowed". They looked after us as well as they looked after him. Sadly he passed away quite soon after coming in but moving him to Wolfeton was absolutely the right thing to do for him and us. The compassion shown by the staff was second to none and we as a family are very grateful to each and every one of them. My Dad was very grateful as well. Thank you to everyone involved, from myself, my family and my Dad.

Wolfeton Manor has several apartments as well as en-suite rooms. My mother is fortunate to have one of the apartments which is adjacent to the main residence so she can maintain her independence but also benefit from all the services that Wolfeton Manor provides. She also has a small garden which gives her pleasure to maintain and is able to sit in her living room and watch her beloved birds. Even though she is not in the main house she has a life alert system so we have the peace of mind to know that she will be cared for in an emergency. The day to day care is what you would expect - they manage my mothers medication and make sure she gets to her appointments on time and her apartment is cleaned twice a week. But what I have found is that on the few occasions when Mum has needed extra care they have excelled - they have transferred her to the main house and given her 24 hour care and notified us immediately of any issues. We are very grateful since we live so far away.

My experience with Wolfeton Manor has been totally positive since I brought my mother along in December 2011. The staff made her feel under no pressure when she was making one of the hardest decisions of her lifetime - to leave her home. They have been great keeping myself and my sisters informed whenever their was something we should know and have always welcomed us when we have visited our mother. I think Wolfeton sets a standard by which other care homes should be judged!