The Risings

Primrose Lane, Simmondley, Glossop SK13 6LW
9.7 42 Reviews
  • The Risings, Glossop

Care Provided by The Risings

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 17 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Risings Care Company Ltd
  • Privately Owned

Person in Charge

  • Charlotte Hanson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (11)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (1)
Are you the Owner/Manager of The Risings? View your Advertising Options
9.7

The Risings has a Review Score of 9.7 (9.675) out of 10, based on 12 reviews in the last 2 years.
Over all time The Risings has 42 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Risings
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Total of 42, showing 21-40
Review from Helen B (Daughter of Resident) published on 22 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum entered The Risings a few months ago after struggling to manage living on her own. The staff were incredibly helpful and supportive in helping her to adjust to the change. Mum always looks clean and well cared for, and her room and the home, in general, are always immaculate. There are a wide range
of activities, which mum was gently encouraged to participate in. The food looks tasty with suitable portions for the residents, but mum has still managed to put on over a stone. We suspected that she wasn't eating properly before she went in. Friends and family are welcome to visit as long as it doesn't interfere with mealtimes etc. and staff are always happy to discuss any concerns and provide updates. Current Covid-19 guidelines are followed, and the home feels clean and safe. Overall, this is a happy, friendly place which feels like a 'real' home, and I'd be happy to live there myself.
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Review from Ross D (Son of Resident) published on 18 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at the Risings for 2 years now, and we couldn't be happier with how she has been treated since she first arrived there. It is such a friendly welcoming care home, and the staff are lovely and very approachable. Mum has advanced dementia and gets very confused a lot of the time.
The staff members treat her with such patience and compassion. We feel very privileged to have found her such a warm welcoming place in which to spend her final years, and I along with other members of the family, would not hesitate in recommending the Risings to anyone seeking a place for their elderly relative.
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Review from Nigel D (Son of Resident) published on 18 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at the Risings now for 2 years. She's always been cared for above and beyond. It has given myself and my family total peace of mind as she is being given all the attention and expert care she needs. Nothing is too much trouble for the staff who are all excellent and friendly.
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Review from A J (Daughter of Resident) published on 17 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Risings provide a home-from-home experience for the residents, well balanced with the security features that are necessary when caring for those with memory problems. The place is spotless and the food provided is of an excellent home-cooked standard. I have found communication with all members
of staff very easy and feel I can ask anything I feel to be relevant. My mother is aware that she is in a well-run place and is not reluctant to tell anyone who cares to listen.
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Review from E C (Daughter of Resident) published on 15 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my mother's time in The Risings, she has been treated extremely well. Her individual needs have been catered for, including different coloured plates due to poor sight, lighter cups, etc. Mum is always clean and well looked after, and she never has dirty clothes on, and if I take her out, the
carers make sure that she looks nice. Mum, although sometimes difficult, is treated with respect and dignity, and whenever I need to chat with the carers or management, there is always complete openness and honesty. I would 100% recommend The Risings.
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Review from Tim H (Son of Resident) published on 5 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my 28 years in the fire service, I saw excellent examples of best practice alongside some of the worst. After each inspection it was commonplace for the inspecting team to ask each other "would you want to stay there?" If I'd been on the team inspecting The Risings, that response would have been
a very definite yes. The care I have witnessed given to my mother, since her arrival, has been exceptional, especially as the reason for transferring there was to create a safe haven that was sadly missing from the previous venue. The care and attention to Mum's needs, with individual staff doing way above and beyond what would be regarded as "the call of duty" has been heartwarming and has reduced the stress of such a big life-changing move for an octogenarian. Communications with the team at every level has been clear, proactive and honest. The efforts by all parties I have come into contact with to provide a safe and happy environment for a vulnerable senior citizen has been marvelous.
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Review from Jackie B (Daughter-in-law of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can’t speak highly enough of the Risings. Staff have gone out of their way to help our family member settle in and have shown great support and empathy. The residence has a homely feel and communication has been excellent. Food is varied, and great to hear about the daily activities.
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Review from Karen P (Daughter of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is an amazing home. The management and staff are all so caring and treat the residents as their own family and with respect. In fact, that’s what they have been to them for the last year - one big happy family. During the pandemic, the staff have done their utmost to interact with the residents’
families in the best way possible and kept them updated regularly with zoom, phone calls, FaceTime or WhatsApp messages etc (depending on which suits each resident the best). I cannot fault them in any way. They put the happiness and welfare of the residents at the forefront of whatever they do. They do their best to encourage independence and personal well-being. It is a small family-run home with good staff retention, some have worked there for well over 20 years. My grandmother was a resident and now my mother. If I need care in later life, The Risings (as it is now) would be the place I’d like to spend my final years. They are a committed, caring team. Thank you.
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Review from Cath E (Daughter of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Deciding your relative should move into a Care Home is an incredibly difficult decision to make. Finding the right one can be tough. Choosing The Risings makes the decision easier. Our Mother, who has dementia, has been cared for by The Risings team for 3 years. Their professionalism, efficiency but
more importantly, their care, is exemplary. They treat the residents as individuals and care for them with respect so as to retain their dignity. The highest compliment I can pay is saying how we, as a family, can relax in the knowledge that our Mother is safe, well and cared for. The Risings is small and cosy but has lots of activities to entertain and stimulate the Residents. The culture of properly caring is integral to the whole team.
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Review from Kim C (Daughter of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident of The Risings since June 2020 when it became clear he could no longer live independently due to his dementia. From his initial assessment, it was plain from the outset that this would be the home for Dad. The warmth and love shown to him is wonderful, and we cannot imagine him
living anywhere else. The care and support he receives is outstanding, and the way they have dealt with visiting restrictions due to Covid goes above and beyond. We are regularly updated with the activities residents are taking part in, and it is lovely to see how happy they all are. The most important aspect is that Dad now recognises that The Risings is his home and is he is very comfortable and contented.
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Review from Dave M (Son of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum arrived at the Risings unable to get about herself after an accident, where the health service failed; the staff here helped mum make huge progress. She picked the Risings herself before her accident, she has made many very good decisions, this ranks high among them. The staff are kind, respectful
friendly, cheerful and professional. Mum has the best of care and could not be happier. Our family has complete trust in The Risings and feel so lucky to know she gets perfect care in the best setting.
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Review from Ann R (Daughter of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum came to live at The Risings a couple of weeks before the first national lockdown for covid (March 2020). She settled in immediately, thanks to the caring attitude of the staff and the homely atmosphere in this small home. My Mum has absolutely thrived since moving to The Risings, due to the exceptional
and professional care of the whole team. She is now back to the lively, engaged, sociable woman she was 5 years ago. She has made friends, loves the food and activities, adores the attention of the staff and is genuinely happy. In fact, Mum loves The Risings so much that she tells me that when I get old, I must move in there too.
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Review from Jean P (Daughter-in-law of Resident) published on 28 September 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Risings has a warm, loving atmosphere. The standard of care is first-rate. There is an activities coordinator who works with the enthusiastic managers to ensure there is plenty of stimulation including entertainers, armchair aerobics, singing and craft sessions. The menu is displayed every day,
and meals are appetising and varied. All in all a haven for the elderly, particularly those with deteriorating mental capacity.
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Review from A B (Son of Resident) published on 14 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Risings is a small residential home providing a “homely” atmosphere. The staff appear to be caring and attentive and communicate well with family members. Any queries or concerns are dealt with promptly and efficiently and family kept fully informed. A real effort has been made to understand residents
and address individual needs and personalities. A regular programme of activities is carried out to stimulate the residents. Visitors are made welcome and encouraged to join in activities where appropriate. A lovely outside space is available for use by residents when the weather permits! It is a huge relief to know that my loved one is being well cared for. Highly recommended.
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Review from Sylvia B (Wife of Resident) published on 14 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband is a day service user. I am very happy with the care he receives. I would recommend The Risings.
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Review from Fiona D (Friend of Resident) published on 6 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear friend has lived at The Risings for the last nine months. I visit her once a week and have always been impressed by the professional staff, the cleanliness of the home but most of all the care and attention my friend has received. I am also impressed by the stimulation she gets as there is always
something happening, be it music, entertainment etc. She is thriving which makes me very happy.
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Review from Philip W (Son of Resident) published on 30 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been living at The Risings since April 2017. She is 97 and suffering from Dementia. I have been very happy with the care she has received during this period.
My Mother has been well looked after, she is safe, her personal care is to a high standard and I don't have to worry about her
anymore. I visit regularly and am made most welcome.
I am kept informed on a regular basis about any issues and how my Mother is doing generally.
I would have no hesitation in recommending The Risings to anyone considering a Care Home placement for a loved one.
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Review from A J (Daughter of Resident) published on 17 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent caring home. Staff and management treat all the residents with full dignity, care and respect.
The home is always clean and warm, family and visitors are always made very welcome.
A great range of appropriate activities is planned regularly to match the resident's abilities and interests,
giving great interaction and stimulation.
Family is kept fully aware of all health changes, illnesses and contact with doctors etc
It is like a family home. I would highly recommend The Risings.
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Review from Geoff G (Son of Resident) published on 12 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Situated in a pleasant, rural, residential suburb of Glossop, the secluded Risings Care Home, with its surrounding gardens, made it an easy choice for my mother. She soon adjusted well to the change of living alone and caring for herself to being in the safe care of the lovely manager and her diligent
team.
All the staff appear friendly, hardworking, efficient and happy during every one of my drop-in visits. Entertainment is an integral part of the safe care of the residents in this clean and comfy environment. I recommend it!
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Review from Melissa C (Niece of Resident) published on 10 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is the only one I would genuinely want any relation of mine to live in. It was an extremely hard and difficult to decide to put my relative into a care home but with the help, guidance and reassurance of The Risings management and staff, I can honestly say I'm so glad I chose this home.


The home itself is lovely, decorated to the taste of the elderly which I think brings comfort to the residents. The staff have always been extremely polite and friendly with me and are always able to provide the adequate information I require in relation to my relative.


I appreciate care homes come with a cost but for my own peace of mind and knowing my loved one is as well looked after as she is, money is irrelevant and you have to remember this. I always see a variety of activities/entertainment, meals. I now go on holiday without having that awful daunting feeling of guilt and worry.


The care home is extremely clean and the personal touches make all the difference.

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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for The Risings is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for The Risings is calculated as follows: ( (126 Excellents x 5) + (18 Goods x 4) ) ÷ 144 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for The Risings is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 May 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

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Meet the Team (0)

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