Willow Bank Residential Home

Albert Street, Hadfield, Glossop SK13 1DG
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44 Reviews
  • Willow Bank Residential Home, Glossop
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Care Provided by Willow Bank Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1300
  • Self-Funded Residential Dementia Care: £1100 – £1300
  • RESPITE Self-Funded Residential Care: £1100 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1300

These prices are only a guideline, please contact Willow Bank Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Willowbank Residential Home Ltd
  • Privately Owned

Person in Charge

  • Sarah White (Manager/Proprietor)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (12)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (2)
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Willow Bank Residential Home Reviews (44)

Over all time Willow Bank Residential Home has 44 reviews.

Overall Experience
  • 43
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Date Published
  • 44
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  • 44
Reviewer Connection to Willow Bank Residential Home
  • 21
  • 8
  • 5
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  • 2
  • 1
  • 1
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Total of 44, showing 41-44
Review from Reg T (Son-in-law of Resident) published on 10 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law is a resident at Willow Bank and has been for six months now. The staff are incredible - they are always looking out for him and his needs, from the music he listens to that's his favourite, to the morning bacon sandwich that he likes! They are so attentive and I couldn't wish for him
to be looked after anywhere else. The activities are daily and all the residents take part. Christmas time is always special and local children come in to sing carols, in fact, music and singing are very popular for the residents and I know my father-in-law enjoys it. I couldn't recommend Willow Bank highly enough to anyone that needs a care home for a loved one.
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Review from Louise S (Daughter-in-law of Resident) published on 10 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law who I am also Limited Power Of Attorney as we are very close, was first admitted to Willowbank when my father-in-law was admitted to hospital with Covid. My mother-in-law at that time already had dementia and needed 24-hour care which she was receiving at home with her husband's carers
and family. This was a sudden incident and the whole process was upsetting and daunting and at that time Covid restrictions were still in place. The staff and managers made the whole process as pleasant as the situation could allow. It's like a home from home and I've since then felt supported and kept up to date and with a small home with long-serving staff it feels more like leaving her with another family.
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Review from R D (Son of Resident) published on 1 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at Willow Bank for about six months and I was very happy with the home. The staff are without exception friendly and helpful and I could tell they genuinely enjoyed their work and wanted to do the best that they could for Mum. The home is quite small which means that the staff get to
know each resident personally. I was never able to enter the main part of the home due to Covid restrictions, however, the visiting area and garden were well maintained and clean. I know Mum enjoyed the food at Willow Bank and the staff baked a special cake for Mum's birthday which went down very well. Although visiting hours were restricted, again due to Covid, there was rarely any problem getting to see Mum at a convenient time. The staff were also very helpful in taking Mum to medical appointments outside the home and were accommodating when we collected her for day trips and visits to my house. I warmly recommend Willow Bank to anyone looking for a friendly, well-run care home in the area.
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Review from Denise E (Daughter of Resident) published on 31 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Small very homely care home, but with enough space to find a quiet area.
Individual needs catered for, dignity and respect for the individuals maintained within a caring and jolly atmosphere.
All staff appear to enjoy their working environment which is a bonus.
Food of good quality, with individual
tastes catered for.
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  • Cleanliness
  • Treated with Dignity
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  • Staff
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  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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