Bramwell Care Home

Bramwell Drive, off Chilwell Lane, Bramcote, Nottingham NG9 3ST
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9.9 181 Reviews
  • Bramwell Care Home, Nottingham
Bramwell Care Home in Chilwell Lane, Bramcote, Nottingham is a care home providing expert care and support to older people living in the Bramcote area.

The home offers all en-suite rooms and provides residential care, help and support to people living with dementia, old age and physical disabilities including respite and short stay care.

The company offers privately funded services and also works closely with public, social and healthcare organisations to meet the individual needs of residents.

Bramwell residents can benefit from a stunning, brand new 10 bed self-funding wing that recently opened in Autumn 2022.

If you are searching for a luxury or private care home in Greater Nottingham, Bramcote or Chilwell, Bramwell would be a great care home to visit to experience all the facilities and luxuries available for residents to enjoy.

All premium rooms are beautifully furnished and decorated and the private residential care area at Bramwell includes a new hairdressing salon and separate pamper room, lounge, large dining area and a snug.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 93 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1176 – £1397
  • Self-Funded Residential Dementia Care: £1176 – £1397
  • RESPITE Self-Funded Residential Care: £1276 – £1497
  • RESPITE Self-Funded Residential Dementia Care: £1276 – £1497

These prices are only a guideline, please contact Bramwell Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mable Joloza (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (93)
  • Single Rooms with Ensuite Wet Room (93)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Bramwell Care Home Reviews (181)

Total of 181, showing 101-120
9.9

Bramwell Care Home has a Review Score of 9.9 (9.943) out of 10, based on 107 reviews in the last 2 years. Over all time Bramwell Care Home has 181 reviews.

Overall Experience

  • 161
  • 16
  • 1
  • 0
  • 3

Date Published

181
28
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Review from Bethany G (Private Carer of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Bramwell Care Home for a family whose father I cared for over the last seven years. I have also worked in care homes over the years. Bramwell is immaculately clean and always smells wonderful, the staff are patient, kind and treat all the residents with utmost respect and dignity. The home has
many activities for the residents to join in or not and always offers you a cup of tea and cake. I can only rate it five stars as it's one of the loveliest care homes in Nottinghamshire.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Thank you very much for your kind review, Bramwell Care Home is committed to providing excellent care to our residents and our committed team are here to help. Once again, thank you very much!

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Review from Mary W (Daughter of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for making my father's last 9 months of life so comfortable and happy.
He loved all the staff.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Thank you very much for your kind review. At Bramwell we work as a team to ensure that all residents receive the best care ever.

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Review from Ann H (Daughter of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bramwell Care Home manager and staff looked after my father extremely well and I have nothing but praise for them all.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Thank you very much for your review. We greatly appreciate your time in submitting this review. The Bramwell team will continue to provide excellent care to our lovely residents.

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Review from K K (Resident) assisted by family/friend published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The building is very clean and hygienic. The staff continue to be very good, professional and friendly.

Reply from Sue Estcourt, Customer Relations Manager at Bramwell Care Home

Thank you for your review and lovely compliments. Our manager is looking into the areas with your lower star ratings and will be in touch to discuss further. Your feedback is important to us, thank you again for your review.

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Review from R G (Resident) assisted by family/friend published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy the activities, especially the end-of-summer BBQ party. I have made some new friends. I have enjoyed my stay so much that I have extended it.

Reply from Sue Estcourt, Customer Relations Manager at Bramwell Care Home

It is so special when we receive personal reviews from one of our residents here at Bramwell. Thank you for sharing your thoughts. We are so pleased you enjoy the activities and have made new friends, it's always a pleasure to sit and chat with you.

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Review from Jill H (Daughter of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Spotlessly clean and fabulous, friendly staff who look after my father with respect and treat him with dignity.

Reply from Sue Estcourt, Customer Relations Manager at Bramwell Care Home

Thank you, Jill, for taking the time to leave us this wonderful review. Your lovely comments will be shared with the team here at Bramwell.

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Review from Michelle C (Daughter of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After working in a care home myself, unfortunately, I had to leave as what I witnessed over time upset me and I vowed my father would never go into one. The time came recently for this to be and I found Bramwell! Perfect in every way! It is more like a hotel than a home. The manager has a fantastic
ethic and is on the ball in every aspect. All staff are kind, encouraging and empathetic, to not only the residents but also to family. My father is happy, therefore I am too!

Reply from Sue Estcourt, Customer Relations Manager at Bramwell Care Home

Thank you for taking the time to write a review and for your kind comments. Sorry to hear about your previous experience. We are delighted that both you are your father find Bramwell to be a very happy home from home. The whole team work together to make Bramwell a happy, safe and supported home for all of our residents.

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Review from G S (Daughter of Resident) published on 2 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a short stay at Bramwell Care Home after leaving the hospital. During her stay, she was happy, comfortable, warm and very well cared for. I would certainly recommend Bramwell to anyone looking for a care home for an elderly relative with dementia.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Thank you for your kind words. The management and staff of Bramwell Care Home take pride in providing a high-quality of care to our residents. We make sure that we involve residents and their families in creating a person-centred care plan and respect their choices and dignity.

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Review from P R (Granddaughter of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather is extremely well cared for by excellent, caring staff.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Thank you for your kind words. It is a pleasure caring for your grandfather.

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Review from Martin R (Son of Resident) published on 20 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before my mum went into Bramwell Care Home we viewed several other establishments and following up on recommendations to this establishment, we were impressed with the overall look and feel, not only of the premises, but to the staff's attitude. Because of my mum's dementia, a proper reflection of what
she had done and participated in only came to light via staff acknowledgement and photos in the activities book. Overall, care and attention to detail by staff was beyond our expectations and we can only thank them for making my mum's last few months what it was.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Hi Martin, thank you for your much-valued feedback. We strive to provide outstanding quality care and treat every resident like family. I will be sure to pass your kind words on to the team.

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Review from Janice U (Daughter-in-law of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has been exceptional in looking after my mother-in-law. Immaculately clean, well decorated and never smells. Good food and good activities programme, especially the music therapy. Very caring and personal service. Hands-on by management. Highly recommend.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Hi Janice, thank you for taking the time to leave us a review. It is a pleasure caring for your mother-in-law.

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Review from Jane R (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum continues to be cared for as if she was one of their own. The kindness shown is second to none and all carers do their utmost to ensure my elderly mum is comfortable, feels safe, and is stimulated by daily, varied activities. This ethos can only be generated by brilliant management, which Bramwell
has. Recently Mum was admitted to hospital and they spotted the problems early so that she was successfully treated. We couldn't wish for a better home from home for Mum.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Hi Jane, thank you very much for the review. We at Bramwell are like a family and we treat all the residents as we would our own family. We have a dedicated and caring team who take pride in working at Bramwell and giving the residents and their families high-quality of care.

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Review from Linda W (Daughter of Resident) published on 25 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, competent and acted dignified at all times.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Hi, thank you for your kind words and feedback.

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Review from Ruth F (Daughter of Resident) published on 23 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is absolutely fantastic all round. I visit most days and see exactly how hard the staff work, they're loving and always friendly. I have seen residents abuse staff verbally and physically, including abuse from my own mother, the staff are brilliant at dealing with it. The staff treat the residents
like they're family. The home contact with any update, even when I have visited earlier that day. When my mum first went in the home, she was so pleased to see me, she rushed across her room to see me, fell, and broke her arm, if I wasn't there the staff could have been blamed for not looking after her. I can honestly say every single member of staff in Bramwell is loving, friendly and take pride in their work at every level!

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Hi Ruth, thank you for your kind words. Bramwell is a family home, we treat the residents as our own families and we are committed to working with their families to deliver person-centred care to the residents.

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Review from Alison M (Daughter of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first time we walked in we just knew we had found the right place. Everything
just felt right and it was spotlessly clean. Staff couldn't be more attentive and the manager is excellent and very approachable manager. Mum and Dad were both residents and had rooms across the corridor from each other
which was lovely for them and us. Mum has recently passed away but the care and respect they have shown to us, especially on the day of the funeral, was exemplary. Couldn't recommend them highly enough.

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Thank you very much for the lovely comment. Bramwell strive to provide excellent care at all times to the highest standards. We promote the values of person-centred care to all our residents and make sure the home is clean to the highest standards at all times!

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Review from J M (Daughter of Resident) published on 31 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was unwell and had a fall on a Tuesday. I was informed and it was explained to me that a urine infection had been diagnosed and antibiotics prescribed by the GP. On Friday mother was visited by her sister who was concerned about her presentation. My brother phoned the home on Saturday am.
Staff said that mum was fine and was eating and drinking normally. I visited Saturday pm, and found mum fully dressed, unconscious in her chair. She was very difficult to rouse and was not weight-bearing, (prior to this she was chatting, eating and mobilising with a stick). I discussed this with staff and could get little information, other than 'she has finished her antibiotics'! I stated to the deputy that I would be calling for an ambulance. Paramedics took mum to the hospital, where she was diagnosed with sepsis. She stayed there for 5 weeks, then returned to a different care home. She was never the same and has recently passed. Why did the staff not pick up that she was unwell and unresponsive?

Reply from Mable Joloza, Home Manager at Bramwell Care Home

Hi,
Firstly, we would like to say how saddened we are to receive the news about your mum’s recent passing; our deepest condolences go out to you and your loved ones. During the period of your mother’s stay in October 2022, Bramwell Care Home staff and management ensured that all correct procedures were followed to ensure that your mum’s health was number one priority. The team contacted the GP without delay, followed the correct medical administration procedures and checked to ensure she was monitored regularly. The diagnosis of Sepsis was only made known to the home by the hospital two weeks after her admission. We know this is a difficult time for you, but please know that you may discuss this further with us at any time, should you wish to do so.
Kindest regards

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Review from A R (Nephew of Resident) published on 31 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident for 3.5 years. At all times she has been treated with care and dignity. The property is beautifully maintained and there is never any smell from bodily functions. The home is in a quiet location and security is excellent. I cannot offer enough praise for all the staff and
management.

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Review from Pamela B (Niece of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is very happy at Bramwell Care Home. It was lovely to see my aunt taking part in the choir practice. All the people taking part were singing to their heart's content. The activity coordinator put a little bit of the activity on Facebook for us all to enjoy.

Reply from Jade Kennedy, Customer relations manager at Bramwell Care Home

Thank you for leaving us a review. Well-being activity is very important to us at Bramwell.

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Review from D B (Son of Resident) published on 1 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, friendly atmosphere on entry and throughout. Very secure with resident safety always in mind. Regular resident care needs assessed and actioned. Staff always updating you with any developments and what action has been taken. Rooms kept clean at all times, again with friendly staff. Care taken
to ensure eating of meals. Overall a good, positive care of practice maintained.

Reply from Jade Kennedy, Customer relations manager at Bramwell Care Home

Thank you for taking the time to review Bramwell Care Home. It's lovely to hear such positive feedback.

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Review from Allan B (Respite Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very nice place with really very nice staff. Always helpful and very kind.

Reply from Jade Kennedy, Customer relations manager at Bramwell Care Home

Thank you for taking the time to leave us a review. It is lovely to hear such positive words about the staff at Bramwell.

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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Bramwell Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 107 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 107 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for Bramwell Care Home is calculated as follows: ( (1212 Excellents x 5) + (60 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 1278 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bramwell Care Home is based on 107 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6, which has been reached with 107 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (9)

Meet the Team (6)

Mable

Mable Joloza

Job Title: Home Manager

Joined: 2018

Welcome to Bramwell Care Home, we are a beautiful, friendly care home in Bramcote/Chilwell Village. My name is Mable, I have vast experience in Health and Social Care as a Manager. My team and I do not compromise the care we give to our residents; we strive to provide excellent care at all times to the highest standards. We promote the values of person-centred care to all our residents, ensuring that they are always treated with dignity and respect. We operate an open door policy where you can visit us and take a look around at any time.

Kat

Kat Furnell

Job Title: Receptionist

Joined: 2024

I'm Kat. I have been a Receptionist at Bramwell for the past 6 months, and I truly enjoy being part of this close-knit and supportive team. I feel incredibly productive and appreciated in my role, and I’ve quickly become familiar with the home’s daily operations. What I love most about working at Bramwell is the sense of family—getting to know both the residents and their families has been a rewarding experience. I'm proud to be part of such a successful and well-managed home, where we all work together to provide the best care.


I also have a background in archery, where I used to compete. My passion for history is reflected in my studies of medieval and Russian history, and when I’m unwinding, you’ll often find me playing the guitar or diving into a game of Skyrim.

Thoufeek

Thoufeek Backer

Job Title: Senior Care Team Leader

Joined: 2020

I am Thoufeek Backer, and I have been a dedicated member of the team at Bramwell for the past four years. Starting my career as a care assistant, I quickly gained the trust and belief of my manager, which led to my promotion to Senior Care Team Leader. In my role, I assist with the day-to-day running of the home, and I thrive on the challenge and responsibility that come with it. I enjoy pushing myself to grow and learn more, and the strong teamwork around me helps me achieve my goals.


I like to keep the atmosphere light-hearted, often joking with the team—though sometimes I end up in a little bit of trouble for it! Outside of work, I enjoy reading books, exploring new experiences, and spending quality time playing with my son.

Efa

Efa Kamdefwele

Job Title: Care Team Leader

Joined: 2022

I am Efa, and I have been serving as a Care Team Leader for the past 1 year and 8 months. My role has been both challenging and rewarding, providing me with opportunities to grow in character, decision-making, and in my interactions with staff, families, and others. I am passionate about making a meaningful difference in people's lives, and I take pride in my work.


As a Dementia Champion, I have been able to lead initiatives that focus on improving care and supporting residents. I am especially proud of achieving the Excellence in Residence Experiences 2024 award, which highlights the impact of our work. However, I do feel disappointed at times when I fail to execute as well as I’d like, but I use it as motivation to improve.


In my personal time, I enjoy reading, watching documentaries, and helping vulnerable people in any way I can.

Adrian

Adrian Pyrah

Job Title: Maintenance

Joined: 2024

I’m Adrian, and I’ve been working as the Maintenance Man at Bramwell for 11 months. I take great pride in making the residents happy by fixing anything they ask me to do, and I enjoy spending time chatting with them. I appreciate the teamwork at Bramwell, where all the staff work together to create a positive environment. Building relationships with the residents and their families is something I truly value, and I’m committed to keeping the home safe, clean, and well-maintained.


Outside of work, I’m an enthusiast of bike rides, motorbikes, and fancy cars—always enjoying the thrill and freedom they bring.

Chako

Chako Phillip

Job Title: Home Administrator

Joined: 2022

My name is Chacko, and I am the Home Administrator at Bramwell. I have been with the company for 2 years. I find it immensely rewarding to know that my efforts as an administrator contribute to the well-being and quality of life of our residents. Being part of a team that provides peace of mind to families by ensuring their loved ones are well cared for is something I truly enjoy.


I hold two postgraduate degrees from different universities. As a child, I always imagined myself becoming an army officer.


In my spare time, I love going on solo long bike rides and spending time with friends.

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