Heathfield Residential Home

20/22 Alexandra Road, Grappenhall, Warrington WA4 2EL
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Top 20 carehome certificate
9.9 43 Reviews
  • Heathfield Residential Home, Warrington
Heathfield Residential Home provides care and accommodation for older ladies in a warm and homely environment, set in an elegant period property. The home offers various care plans tailored to individual needs and created with input from the resident and their loved ones. Services offered include residential care, dementia care and respite care. Day care is also available to offer people in the local community a chance to socialise and take part in activities at the home.

Healthfield has a varied activities programme, which includes arts and crafts, reminiscence sessions and flower arranging. Workshops are arranged for those who wish to learn new skills and hone their abilities, while sensory stimulation is provided for residents who are less able to engage in certain activities.

Residents are provided with tasty and nutritious meals which are home cooked and cater to individual tastes and dietary requirements.
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 25 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Heathfield Residential Homes Ltd

Person in charge

  • Paul Rowley (Director)

Local Authority / Social Services

Admission Criteria

  • Female only
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (1)

Heathfield Residential Home Reviews (43)

9.9

Heathfield Residential Home has a Review Score of 9.9 (9.900) out of 10, based on 9 reviews in the last 2 years.
Over all time Heathfield Residential Home has 43 reviews.

Overall Experience
  • 43
  • 0
  • 0
  • 0
  • 0
Date Published
  • 43
  • 4
  • 6
  • 9
  • 34
Reviewer Connection to Heathfield Residential Home
  • 22
  • 6
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Yvonne D (Daughter-in-law of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted with the care mum is receiving at Heathfield. She has dementia and the love, care, respect and patience shown by the staff is outstanding. The meals, prepared by the chef are fabulous and we love the "dining in" experience where we can share a restaurant meal with mum at Heathfield!
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Review from Susan R (Daughter of Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Heathfield for the past six years and has received the best care possible. I have never had any complaints at all.
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Review from Robert B (Son of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Heathfield is a top quality residential care home for ladies. The high standards that mark it out as excellent start at the top with owners who are involved with the day to day running of the home. Not only do they personally interact with residents but they have also recruited a team of friendly, highly
competent professional including a very good chef. The home is located in a quiet leafy suburb and is maintained to a high standard and the cleanliness is outstanding. Residents bedrooms are light and airy and are personalised to individual taste and requirements. An excellent choice for anyone who is responsible for the care, health and security of a loved one.
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  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Heathfield Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Heathfield Residential Home is calculated as follows: ( (108 Excellents x 5) ) ÷ 108 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Heathfield Residential Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Mar 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (0)

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