Sheraton Court Care Home

I like living here. Staff ok to me.

Like sitting in the manager's office.

I love to stay at Sheraton Court. All the staff here - well looked after. Lovely place to live.

During a short visit to the mainland UK, we had a short window and decided to visit my aunt who resides in this care home. Time was short, on entry to the home we were directed to the floor where my aunt stays. It was early in the morning and all residents were in the common rooms having breakfast. Spoke to a couple of staff and explained our situation, they were more than helpful and showed us to my aunt. My aunt suffers from dementia, I mentioned a few names from the past which got a good response and she knew me. As from my short but eventful meeting I was happy with the care that my aunt was getting and the help we received was outstanding. Nothing was too much trouble, we arrived at a difficult time unannounced, which was no problem. The accommodation was large and spacious very clean and a lot of things going on. What can I say about the staff, courteous, respectful to both us and the members, helpful and going out of their way to be helpful and the food looked delicious. Thank you.

I appreciate all they are doing in these very scary times with coronavirus.

A very pleasant and reassuring experience as Dad was unable to live alone. Sheraton Court was the best possible option we could make at this stage in Dad's life. The home and staff have been amazing at all levels. Outstanding care. Thank you.

Keep up the good work.

I would highly recommend Sheraton Court. My mum did not want to go into a "home", but once she had been there a few months, she settled in very well. The staff were very professional, caring, discreet, approachable, kind and friendly. My mum has since returned home, and said if she has to go into a "home" again, please can she go to Sheraton; she of course prefers to be in her own home. I could not find fault what so ever with this place.

Amazing staff going that extra mile with the Covid19 pandemic. They organised a disco bus and singer for the residents to see from their windows. Totally amazing seeing the residents dance and sing. Made me realise they are well cared for and treated like family. Also managing to sort online apps so I can see Mam - priceless. Well done to the manager and all your team. My Mams second family. Keep warm and safe.

I was worried about Mam being taken into a care home after a fall in her house left her unable to walk, but with the help and kindness of all the staff, I need not have worried. My main concern is her happiness and safety and in the current situation, I believe she couldn't be getting any better care. Thank you so much to all concerned.

My mum has been in the care of this home for over a year. I cannot recommend this home enough! To have peace of mind that your family member is receiving outstanding care is of paramount importance. In this time of national crisis, I would not put my trust in anyone else to keep my mum safe and well. A huge thank you to the manager and all of the staff who are doing an excellent job in such troubled times. Keep up the great work.

P.S. looking forward to having my Sunday Dinners again once all "back to normal".

Mum seems settled in this home and I find the home very clean and tidy. The carers are very friendly and work very hard. My faults that I have are only small, like for example, putting a bra on mum, she's always worn a bra so I'd like her still to wear one, when I went to get one today 3 have fone missing, laundry don't know where they've gone. Also, mums hair sometimes looks like its never been brushed.

Better of the homes visited. Good rapport with the staff. The meals are varied and seem well made. Special thanks for the welcoming and helpful attitude.

I have found this residential home very open and comfortable. The staff are friendly, understanding and approachable. The facilities and entertainments are excellent. I am content that my mother is cared for and supported to a high standard.

Sadly this is my last review of Sheraton Court as my dad passed away recently. I decided to write a final review because my dad had the greatest of care from the moment he arrived right up to the time he passed away over 12 years later. The room was ideal as it had everything that he required and the public areas were clean with high-grade furniture and fittings. The canteen was clean and welcoming with the food of the highest standard. Finally the staff, they are the jewel in the crown who are welcoming to visitors and caring and attentive to the residents. I’m hoping that Sheraton Court will continue to maintain these high standards and wish them the best for the future.

I cannot praise the staff at Sheraton enough, lovely people. My dad was so well looked after, nothing was too much trouble. I am so glad he ended his days in such a lovely care home, being looked after by professional caring people. The staff and the home are a credit to HC One.

Could not want better care for my dad this is a lovely care home with excellent staff who are very helpful.

My grandad is in the best place, they really look after him and I am very thankful for those who look after him.

My father in law has been a resident for 12 years and it really is a home away from home. His needs are met by a fantastic team of people who go above and beyond to see him happy and content. Today’s visit coincided with a Christmas party. Hot mince pies and a sherry accompanied by a school choir singing Christmas carols. Home is just wonderful. Staff entered into the spirit with festive jumpers and the decorations are beautiful. Thank you to all the staff and management for a lovely festive visit.