Sheraton Court Care Home

When visiting the home to see my father in law I was very impressed by the Christmas ‘feel’ around all areas and the staff were all joining in and contributing to the cheerful atmosphere relative to this time of year. My father in law seemed happy and contented and was enjoying the festivities going on.

My mam has been a resident at Sheraton Court for 8 and a half years and now classes this as her home. I feel that the continuity of staff is of great importance, making my mam's home as comfortable and happy as possible. If any problems do occur, I know I can always approach management with my concerns. They always make time to listen and act to solve the issue, making my mam part of the Sheraton Court family.

The staff always very pleasant and work hard to care for all the residents.

Outstanding all-round care. Better than most hotels.

My nana appears to have excellent care and the accommodation is lovely.

This is an excellent home from home for Mam and Dad. All the staff, from the management to the support staff, are approachable, kind and caring, and extremely professional. Any minor niggles are always swiftly dealt with and without fuss. I would unreservedly recommend this home to others.

My dad is not an easy man to get along with and can be rather bad-tempered at times but it appears staff know my dad's needs and deal with him very well. The staff are a credit to the care sector with their outstanding, caring natures.

I am really happy with all the staff within Sheraton Court. When visiting my great-granddad I am always greeted with a smile and everybody is always helpful. My great-granddad always looks smart and happy which is all I could ever ask for. When I am visiting I am always offered a cup of tea and the care staff always inform me of how my great granddad has been and what he has been up too. Sheraton Court is a home away from home and all staff can't be praised enough with the work they do.

I have no worries with my granda being in Sheraton Court because he is so well cared for and he enjoys the company in there.

Very pleased that my Mam is now living here. The staff have been amazing, caring and very approachable. Her room is airy and comfortable. Love the little garden area which will come in very handy when we get a lovely day to sit in. Overall my family are very happy with no worries.

My mother has resided at Sheraton Court for 5 months. She has dementia but still has some insight. Although resistive of going into care, she has settled well and is happy being there most of the time. Staff are very good an will usually keep me informed of any issues that may arise. I feel that I can discuss any concerns I have with care staff and confident that they are acted upon in a timely fashion and can address any problems with the home.

My congratulations to Sheraton Court for doing a fine job! I wouldn't hesitate to recommend this care home.

There is always a friendly face at the front desk. My Grandad always speaks so highly of the staff and he appears to enjoy his meals. The home is a friendly and caring place.

Just had a lovely day, Grandma loved it. Lovely workers and lovely food and entertainment.

After visiting my mother every day for almost two years, I can only describe Sheraton Court as a loving and good care home. Nothing is a trouble to the staff and they are always on hand to help and advise as required.

When my father in law needed end of life care staff not only looked after his social and medical wellbeing they went the 'extra mile' to look after his relatives. This was a very upsetting time for us but all the staff looked after us with sensitivity and a loving, helpful approach.

Love it.

I like all staff at Sheraton Court. The home is always clean and tidy. The kitchen staff will make me a meal of my choice if I don't want what is on the menu.

My wife and I cannot speak highly enough about the admin staff and care staff in Sheraton Court. They have gone the extra mile to accommodate my mother in law. Care staff have been on hand to not only make her comfortable but to answer any questions we had or requests we made. Catering was most accommodating for this 95-year-old lady. Overall our mother's experience was one I would recommend to anyone. Thank you.

My father has been a resident in Sheraton Court coming up 2 years now and from day one, he has received the highest standard of care, as I would expect. He also has a new family which I didn't expect, who not only care for him with respect and dignity but also laugh, cry and entertain him. All the team at Sheraton Court interact with residents while doing their day to day jobs, which makes my dad's day when they tell stories of their families. It's encouraging seeing HC-One pushing forward with enhancements to buildings and activities which are enriching my dad's and other residents' lives.