Hulcott Nursing Home

She is unable to do anything for herself and she receives very good care every day, she is settled and happy.

Very happy with the care and service provided. All staff are extremely helpful and friendly. We, as a family, feel at ease that our loved one is in safe hands.

Even when Mum/Nan passed away they did a lovely day in memory of her with a picture of her and all her favourite things and sent me messages of conversations and memories they shared. I could not recommend this care enough for the love and care they give.

Certainly, the staff I dealt with during visits and administration were very helpful and I would like to thank them all one more time for looking after Mum when she needed help the most.

I was very well looked after. I take a lot of medication and this was always dispensed at the correct times. My room was nice, I overlooked the garden. The food was excellent and the staff were friendly, helpful and efficient. I enjoyed my stay there and would be happy to go again.

Additionally, from my own point of view, I have been very satisfied with the communication I have received about various issues involving my brother. Very professional indeed.

My father was sadly moved to Hulcott for his end of life care and we couldn’t have asked for anything better. The team were absolutely amazing in everything they did to make the whole experience as trouble-free as possible. The staff were so kind to my father, caring for him as if he was part of their family and we felt confident that he would be looked after when we had to leave him each day. The nurses were so lovely and attentive and kept us informed about his condition. Everyone played their part and the reception team were also so kind and accommodating. Everybody there contributed to helping make a very sad situation more bearable. Thank you all so much.

Although my husband was in Hulcott for a respite of only two weeks, and while the restrictions due to the Covid-19 were still present I can recommend Hulcott Nursing Home. Everybody was welcoming to him and friendly. The rules for the protection of other residents and members of the staff were in place all the time. The attention and care for his well being was permanent from all the staff. I was confident and very happy with the attention he received. He will agree to go there again.

Very professional and particularly caring for my father who was at "end of life". Very understanding and provided comfortable care for my father's last days.

Dad is very happy at Hulcott and is well looked after by the nursing team here. I have not been able to see Dad much since he moved into the home, but he always seems happy when we speak on the phone, most days.

My mum has been a resident for 5 years and I have never felt a need to complain about any situation. The staff are always on hand if I have a question and very quick to inform me of any illness or situation.

Thank you so much to all the staff at Hulcott Nursing Home for your great care and kindness to my mother. I am so pleased that my mother spent the final 8-months of her life at Hulcott. The management is very understanding, approachable and supportive. My mum enjoyed the peaceful location of Hulcott, also the range of stimulating activities and delicious meals. The staff were extremely caring and supportive to my mum and me, particularly during Mum's end of life care. I would highly recommend Hulcott Nursing Home.

My husband has been a resident at Hulcott for the last three years and has been very happy and settled there receiving excellent nursing care from staff who really do 'care'. The past few months have been particularly hard for everyone - residents, staff and relatives - but from the manager down they have been totally supportive and always available to chat/help. It has been very difficult not to be able to sit with him and hold his hand but at least I have been able to see him if only through a window! His routine has not changed, nor have most of the faces he knows, and his care has been unaltered. That together with the fact that they have been able to keep him safe by keeping COVID-19 out has enabled me to accept that although I cannot be with him, he is in the best place for him at this time.

My mother has been in this home for just over 3 years, they were quick to react to the pandemic, they have kept us informed of things happening at the home throughout this difficult time, the new visiting arrangements are in place and my mother seems to be very settled with everything.

I did some homework on broadband speeds, availability and pricing and passed this on - it is critical head office prioritizes connectivity urgently and arranges a more robust connection to the premises. Unable to see us, decent video calling is the only means for families to visually connect with isolated loved ones. With strong stable WiFi, we can purchase accessible equipment that doesn't need staff assistance.

The room is rather shabby. Needs decorating and lighting needs improvement. Furniture old and tired. Food (I have not eaten) but is the only complaint from my Mother in Law. For example:- cheese salad, just different lettuce leaves and a chunk of cheese. No tomatoes/cucumber etc. The staff are great!

All the staff are very friendly and helpful. Home feels homely, and the staff are very polite.

Since my mother-in-law has been in residence she has been cared for at an exceptional level. She has settled in well and has improved significantly over the past few months - health-wise. She enjoys and looks forward to meals, which she did not do prior to coming to Hulcott.

This home was a lifesaver. My mum had been in Hospital for 4 weeks and we needed interim care until care could be put in place. The staff couldn’t do enough. Caring, considerate, friendly and nothing was too much trouble. They made transfer home easy too. Would highly recommend respite care here.

My father has been at Hulcott for almost 2 years. During his time there he has been very happy and the staff are amazing. If we have any concerns they have/are dealt with straight away. As a family, we are always made welcome and looked after, fed and water if we have needed it. My father is at palliative care stage. All the staff, from cleaners to management have supported us and taken great care of my father and treated him with total respect. We could not have asked for more.