Brooklands Nursing Home

25 Lambeth Road, Eastwood, Leigh-on-Sea SS9 5XR

Brooklands Nursing Home, Leigh-on-Sea, Essex
Brooklands Nursing Home, Leigh-on-Sea, Essex
Brooklands Nursing Home, Leigh-on-Sea, Essex

Brooklands Nursing Home is a purpose build care home with 45 beds. Well-equipped bedrooms, clean and comfortable with modern décor. The homes offers 28 single rooms and 8 double rooms with en-suite facilities, comfortable beds, purpose-built furniture and TV point. All rooms are carpeted and are provided with a smoke detector, call buzzer system and own heating control. Has ground floor rooms, a large lift, and wheelchair access throughout. Encourage residents to personalise their rooms and where possible to bring in small pieces of furniture or other treasured items that will help to create a space that’s familiar and comforting to them.

There are a number of areas where residents can enjoy spending time.

    Two TV lounges with a television,video & DVD player
    Two dining rooms for downstairs and upstairs
    Garden with raised flower bed with water feature in the centre,patio area and permanent sun shelter
    Activity room for pursuing hobbies or relaxing
    Hair dressing Salon
    All areas including outside is wheel chair accessible
    Full personal laundry service,daily cleaning and maintenance
    Daily newspaper and magazine delivery
    Large passenger lift for upstairs
    Skype and internet facilities available on request

Owner: Brooklands Care Home Ltd

Person in charge: Ambhichand Dumur (Home Manager)

Local Authority / Social Services: Southend on Sea Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Multiple Sclerosis • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Hindi, Polish

Single Rooms: 29

Shared Rooms: 8

Rooms with ensuite WC: 35

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Brooklands Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.4 Brooklands Nursing Home has a Review Score of 8.4 (8.367)

The Review Score of 8.4 (maximum of 10) for Brooklands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Brooklands Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.534 for Brooklands Nursing Home is calculated as follows: ( (82 Excellents x 5) + (37 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 131 Ratings = 4.534

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.833 Points relating to the number of positive Reviews for Brooklands Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 3 Reviews ÷ 9 Target = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brooklands Nursing Home?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brooklands Nursing Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Resident / Service User
    2
  • Husband of Resident/Service User
    1
  • No Connection Provided
    1
  • more

My Dad suffers from Alzheimer's and has been in Brooklands Nursing Home since July and as his condition has continued to deteriorate and at certain times has required 1:1 care. I have been very impressed by the care and the support from all the staff not only to Dad but also to me. There is always a friendly atmosphere and the social programmes provided certainly help to stimulate my Dad. There is a light and airy dining room with an excellent choice of meals. Dad really enjoys the tea and homemade cakes in the afternoons. Brooklands Nursing Home gives me peace of mind that Dad is being well looked after, something I thought I would never find.

How likely would you be to recommend Brooklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is my mum's fourth year at Brooklands. We have had no issues at all. All requests are quickly acted on if possible and the staff are friendly and helpful. A nice place for mum's needs.

How likely would you be to recommend Brooklands Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Everything seems okay. Cannot judge all but what I have seen seems okay. Not seen any other homes.

How likely would you be to recommend Brooklands Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Excellent.

How likely would you be to recommend Brooklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy to be a resident in this home. The care and services received are more than adequate.

How likely would you be to recommend Brooklands Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Can't fault anything, very happy with the service of the manager, nurse, doctor, and staff.

How likely would you be to recommend Brooklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has just described Brooklands like "home from home" and I agree. He has been here for ten days and has settled in better than I could have hoped. Happy caring staff are now allowed to wash and shave him of a two months beard. He is content when I leave him after a daily visit. I am made very welcome and know all the staff by name, my husband's room is good, clean, comfortable and attractive with room for familiar objects from home. The food is pureed to make it easy for my husband to swallow. My husband is bedridden but I have made use of the bright airy dinning room in which the windows provide a pleasant view of the outside world. Access and exit from the building is controlled by an automated system that can only be operated by the staff thus keeping residents safe and unable to leave the building without staff or a relative.

How likely would you be to recommend Brooklands Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Overall we are satisfied with the care home, although the premises could do with some attention, the overall care is very good. The home has a very warm and welcoming atmosphere and the staff are mostly very friendly and helpful. My only concern is the standard of personal care eg. shaving, showering, teeth cleaning, nails and general appearance. We have informed the care home of our concerns and they have been receptive to our comments.

How likely would you be to recommend Brooklands Nursing Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My mother and I are very pleased with all aspects of the care home. The staff are all friendly and only to pleased to help the residents. They have special events all through the year, BBQ's, Cream Teas, Clothes Sales etc. I would recommend Brooklands Care Home to anyone. As a family we are welcomed to all the events and are made to feel at home, every time we go there.

How likely would you be to recommend Brooklands Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

All of the activities are excellent

How likely would you be to recommend Brooklands Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mothers care and needs were attended to at all times and we were always included in this. Mum was in Brooklands for 18 months during which time her condition deteriorated her care was reviewed regularly and adjusted to suit all her needs. She was always clean and tidy and we were welcomed to visit her at anytime. The staff were always polite friendly and informative. When we left to come home we knew we were leaving her in very capable hands which give us great peace of mind.

How likely would you be to recommend Brooklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Brooklands Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Brooklands Nursing Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Brooklands Nursing Home