Brooklands Nursing Home

25 Lambeth Road, Eastwood, Leigh-on-Sea SS9 5XR
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9.7 65 Reviews
  • Brooklands Nursing Home, Leigh-on-Sea
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Show Brooklands Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Brooklands Care Home Ltd

Person in charge

  • Katie Padgett (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (8)

Visiting

  • The home allows visiting at any time of day or night. They respectfully ask to avoid arriving between the hours of 12pm and 1pm for lunch as this can become a very busy time.

Parking

  • Brooklands have on-site parking and additional overflow parking if required for events.

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Brooklands Nursing Home Reviews (65)

9.7

Brooklands Nursing Home has a Review Score of 9.7 (9.735) out of 10, based on 16 reviews in the last 2 years.
Over all time Brooklands Nursing Home has 65 reviews.

Overall Experience
  • 40
  • 21
  • 4
  • 0
  • 0
Date Published
  • 65
  • 0
  • 1
  • 16
  • 49
Reviewer Connection to Brooklands Nursing Home
  • 25
  • 14
  • 6
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 65, showing 61-65
Review from Sonia D (Wife of Resident) published on 31 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has just described Brooklands like "home from home" and I agree. He has been here for ten days and has settled in better than I could have hoped. Happy caring staff are now allowed to wash and shave him of a two months beard. He is content when I leave him after a daily visit. I am made very
welcome and know all the staff by name, my husband's room is good, clean, comfortable and attractive with room for familiar objects from home. The food is pureed to make it easy for my husband to swallow. My husband is bedridden but I have made use of the bright airy dinning room in which the windows provide a pleasant view of the outside world. Access and exit from the building is controlled by an automated system that can only be operated by the staff thus keeping residents safe and unable to leave the building without staff or a relative.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L F (Daughter of Resident) published on 4 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall we are satisfied with the care home, although the premises could do with some attention, the overall care is very good. The home has a very warm and welcoming atmosphere and the staff are mostly very friendly and helpful. My only concern is the standard of personal care eg. shaving, showering,
teeth cleaning, nails and general appearance. We have informed the care home of our concerns and they have been receptive to our comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda S (Daughter of Resident) published on 20 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and I are very pleased with all aspects of the care home. The staff are all friendly and only to pleased to help the residents. They have special events all through the year, BBQ's, Cream Teas, Clothes Sales etc. I would recommend Brooklands Care Home to anyone. As a family we are welcomed
to all the events and are made to feel at home, every time we go there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Rooms
  • Value for Money
Review from David D (Son of Resident) published on 20 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the activities are excellent
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  • Treated with Dignity
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  • Value for Money
Review from James R (Son of Resident) published on 18 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mothers care and needs were attended to at all times and we were always included in this. Mum was in Brooklands for 18 months during which time her condition deteriorated her care was reviewed regularly and adjusted to suit all her needs. She was always clean and tidy and we were welcomed to visit
her at anytime. The staff were always polite friendly and informative. When we left to come home we knew we were leaving her in very capable hands which give us great peace of mind.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Brooklands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.735 for Brooklands Nursing Home is calculated as follows: ( (141 Excellents x 5) + (40 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 185 Ratings = 4.735
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brooklands Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Apr 2023

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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