Southlands Nursing Home

17 Bellair Road, Havant PO9 2RG
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9.8 36 Reviews
  • Southlands Nursing Home, Havant
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • For a maximum of 30 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Micheal Kefalas (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 2013

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (3)
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Southlands Nursing Home Reviews (36)

9.8

Southlands Nursing Home has a Review Score of 9.8 (9.797) out of 10, based on 20 reviews in the last 2 years.
Over all time Southlands Nursing Home has 36 reviews.

Overall Experience
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  • 7
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Date Published
  • 36
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Reviewer Connection to Southlands Nursing Home
  • 9
  • 7
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  • 1
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Total of 36, showing 1-20
Review from I G (Respite Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been a resident of Southland's since 23/5/2023, IAM disabled and bed bound currently 58 year old male, the whole of the staff are amazing, once a month your resident of the day in which they weigh you, when I first come to Southland's I was 8.5 stone, am currently weighing 13.7 stone, you are treated
as a person not as a patient, all the staff encouraged you to keep you motivated, moving, all the residents rooms are like hotel rooms and the staff encouraged you to peronised your room as much as you like, in the past year I've had health and personal problems in which the staff have helped me a lot, since being here I've never felt alone,
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Review from Debbie E (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad moved into Oaklands two weeks ago, we were a bit worried as to how he would get on in a home but he is very happy. The staff are all so lovely, not just with Dad but to my Mum and myself. He has played bingo, with a bit of guidance from the staff, for the 1st time in his life and was very happy
when he won. It was his birthday in the week and all the staff made such a fuss of him on his big day and even made him a lovely birthday cake and some of the staff came into his room to sing happy birthday to him.We were permitted to have our own private suprise party for him yesterday with all of his adult grandchildren and partners present. All of the staff are always smiling and always very accommodating, nothing is too much trouble. My dad is well looked after and happy which is such a relief for us all. I would highly recommend this home to anyone. Thank you so much to all of the staff for the care and support that you give to my dad.
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Review from Lynda R (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly my mum was only at Southlands for a few months before she died, however the love and care that was given to her during that time by all the staff was exemplary, especially in the last few days of her life. Their kindness also extended to myself during difficult circumstances, and I will be forever
grateful. I would not hesitate to recommend them to anyone looking for a safe place for their loved ones who require care.
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Review from C K (Stepdaughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst visiting my relation, I have been very impressed by the lovely atmosphere of the home. Staff are very friendly and welcoming and my relation has nothing but praise for the staff, all levels, including the catering staff for the lovely food.
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Review from Adrian F (Nephew of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home was very comfortable in my uncles final weeks. The staff were fantastic, regularly checking in on him and us as visitors, very attentive. My uncle had a lovely room with views of the garden, beautiful setting. The room was a good size with plenty of room for visitors.
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Review from Allison W (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents are treated with respect care and dignity.
Staff are smiling.
Visitors are also catered for allowed to stay for lunch etc.
Nothing too much trouble.
Home very clean and staff well led. All questions always answered.
Very happy resident = very happy daughter.
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Review from Andrew C (Son of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my father's stay at Southlands Nursing Home he received excellent care and medical attention. The staff were always extremely friendly and attentive. They supported my father through his end of life care, allowing him to pass away pain free and with dignity for which we are so grateful.
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Review from Kev W (Son of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but respect, admiration and praise for the team at Southlands. During my father's last 7 months, he was cared for with compassion, dignity and a friendly smile. His condition caused him to react unfavourably and sometimes lash out at the staff - a sad demise of a friendly man - he was
always treated very well. He would refuse things often but the staff would always try, and if he wouldn't leave the room they would keep checking him & stay for a chat.
It was easy to see the connections the staff made with the residents, be it my Dad or the other residents.
Being a visitor I was always asked if I wanted tea/coffee, extra chairs & so on. I was always welcomed with a smile, and I was always amazed at no matter who answered the door to me, they not only knew me and who I was there to visit, but knew how he had been that day.
Perhaps the best praise comes from my daughter, a 5-year-old medical student who has seen a lot of care homes during her studies and said to me 'this is a good one'.
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Review from Susan L (Wife of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my husband receives at Southlands Nursing Home is really first class. He is not just a resident but a member of a family. I can relax knowing he is in safe, caring hands, being treated with kindness, respect and genuinely treated as a valued individual.
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Review from Colin B (Son of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Attentive and caring carers, these carers are very welcoming. Although some of the home looks a bit tired and dated overall the care home is clean and tidy.
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Review from Brian B (Son of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was my mother's special birthday (90) and we had arranged a birthday tea for her. The staff really made it special for her. They decorated the room and had a lovely tea and nothing was too much trouble. They constantly checked that we had everything we needed and a good time was had by all that attended.
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Review from Paula T (Friend of Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend every week and have found that all the carers are really friendly and helpful, got no complaints at all.
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Review from David A (Son of Resident) published on 22 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the greatest assets of the care home is the members of staff. We are always met with a smile and a friendly chat and they clearly know the residents well and work tirelessly to ensure their needs are met.
I recently had some issues regarding my mother's care and after a meeting with the manager
(who listened with interest to my concerns), the issues were resolved with speed and great professionalism.
The changes made have enhanced my mother's quality of life immensely and also mine as I know she is in the hands of people who truly care.
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Review from Sadie M (Wife of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband moved into Southlands Nursing Home for respite care, leading to permanency.
The home is lovely and well-maintained inside and out.
The staff are always attentive and efficient looking after the residents with care and dignity, medication is given by knowledgeable nurses.
After having lunch
with my husband I can say the food is delicious and well presented.
There are always activities for the residents and family to join in with and our two young children are welcomed by all.
We would highly recommend Southlands, I myself feel happy knowing my husband is being cared for in a safe happy environment.
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Review from Martyn C (Grandson of Resident) published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma has settled in really well considering didn't want to. At first it was hard but staff made her really welcome and know she really loves being here.
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Review from David R (Son of Resident) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother recently passed away here at Southlands and I would like to say how kind and considerate the staff were. I was fully informed at all times of my mum's care during the 5 years she was there and the kind nature of the staff was fantastic. My mum could not have had better care, she was always
clean, comfortable and well-fed, I never once felt anything else. The management again were great. Thank you to all the staff for the care and kindness you gave my mum, you should be really proud of the home you run.
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Review from L C (Daughter-in-law of Resident) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum at first did not want to be there, now 2 months later she loves it.
The staff are lovely and the food is excellent. We would highly recommend this home. We are kept informed of any problems. She has and nails done.
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Review from C S (Daughter of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lives here, been there for three months now she is a lot happier than I’ve seen her in a long while. She no longer says she doesn’t want to be alive anymore she now eats four meals a day it’s all home-cooked by a lovely chef and there is entertainment every day. My mum’s room is nice she has
her TV up on the wall and all her home comforts around her. I’m so glad to see my mum smile and laugh again. All the staff are amazing nothing is too much trouble.
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Review from Paul E (Son of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff have been very attentive and supportive following my dad's passing.
Dad was very settled and comfortable during his stay at Southlands.
The staff always kept us informed of all that was going on with Dad.
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Review from Shirley J (Partner of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My partner has been in there for a month now and I find staff very caring and helpful. The manager is always very good and helpful, The home is very clean, I am kept informed of any changes to medication etc. I have had lunch there several times and find food very good.
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Current Review Score: 9.8 (9.797)

Overview of Review Score

The Review Score of 9.8 (9.797) out of 10 for Southlands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.797 for Southlands Nursing Home is calculated as follows: ( (188 Excellents x 5) + (39 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 231 Ratings = 4.797
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Southlands Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Mar 2020

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Southlands Nursing Home

What types of Care is Southlands Nursing Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Southlands Nursing Home have?

There are 24 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Southlands Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Southlands Nursing Home to the centre of Havant?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southlands Nursing Home to verify any information. View our terms and conditions. Southlands Nursing Home has an Basic Service - more info.