Care Homes Owned by Contemplation Homes Ltd

immediately. Any concerns we may have with regards to our parents are addressed straight away.
They have separate rooms and we have been able to bring in some of their own furniture, ornaments and pictures to make it feel more like home for them and encouraged to do so. It is evident that all members of staff care very much for the Residents and treat them with care and respect which means a lot to us. Mum has her hair and nails done regularly and Dad's hair cut and beard trimmed which is lovely. There is always something going on entertainment wise and residents are encouraged to participate. I would definitely recommend this nursing home. Thank you to everyone for looking after them.

was warm and loving. My dad is treated with dignity and care and this makes a very hard process a million times easier!!!

homely environment where my father feels safe and comfortable. Daily activities, such as crafts and games, are on offer as well as bigger social events. Participation is encouraged but there is no pressure. Every effort is made to meet my father's preferences and likes and dislikes, by staff who genuinely care about his health and quality of life.
Communication is excellent. Staff are always willing to answer questions and update me on my father's wellbeing. The support that my family has received from this nursing home has been invaluable and we cannot thank them enough.

internal doors, which are self closing, are a bit noisy. When they shut, the upper floor reverberates and it might be that softer closure mechanisms should be considered.
Car parking for visitors can be problematic. The entrance to the main car park is narrow, bordered by large stonework and involves a tight turn from the entrance driveway. There are parking spaces on the driveway but these are normally occupied (presumably by staff).
Overall I consider the home to be of a very acceptable standard.

after seeing how happy and content she is here, I quickly changed my mind.

The staff are always happy to see us when we visit and spend time updating us , even if it's only been a few days since the last visit. I am very grateful for the level of care she gets. It is easily the best place for mum to be. Thank you for all that you do.

welcoming and the home kept impeccably clean and with outstanding homemade food by Jacqui which my mum always enjoyed. Also over this long time the nursing and caring staff, there are too many brilliant ones to mention, have met mums wishes and looked after her with a very high level of professional and personal care. We would like to thank every single member of staff for what they have done for mum and also for us as a family and wish all residents and staff of Southlands our best wishes.

was totally bed-bound by the time she entered the home, but she was not hidden away and forgotten about. She was placed right at the centre of the home, with constant visits by staff to check on her wellbeing. I am so glad that we chose Southlands for Mum's last few days. It was clear that senior management led by example, and the service provided was exemplary.

as a person not as a patient, all the staff encouraged you to keep you motivated, moving, all the residents rooms are like hotel rooms and the staff encouraged you to peronised your room as much as you like, in the past year I've had health and personal problems in which the staff have helped me a lot, since being here I've never felt alone,

when he won. It was his birthday in the week and all the staff made such a fuss of him on his big day and even made him a lovely birthday cake and some of the staff came into his room to sing happy birthday to him.We were permitted to have our own private suprise party for him yesterday with all of his adult grandchildren and partners present. All of the staff are always smiling and always very accommodating, nothing is too much trouble. My dad is well looked after and happy which is such a relief for us all. I would highly recommend this home to anyone. Thank you so much to all of the staff for the care and support that you give to my dad.

grateful. I would not hesitate to recommend them to anyone looking for a safe place for their loved ones who require care.

It all felt calm and all staff greeted us warmly as we walked past.