Southlands Nursing Home

The care my husband receives at Southlands Nursing Home is really first class. He is not just a resident but a member of a family. I can relax knowing he is in safe, caring hands, being treated with kindness, respect and genuinely treated as a valued individual.

Attentive and caring carers, these carers are very welcoming. Although some of the home looks a bit tired and dated overall the care home is clean and tidy.

It was my mother's special birthday (90) and we had arranged a birthday tea for her. The staff really made it special for her. They decorated the room and had a lovely tea and nothing was too much trouble. They constantly checked that we had everything we needed and a good time was had by all that attended.

I visit my friend every week and have found that all the carers are really friendly and helpful, got no complaints at all.

The changes made have enhanced my mother's quality of life immensely and also mine as I know she is in the hands of people who truly care.

We would highly recommend Southlands, I myself feel happy knowing my husband is being cared for in a safe happy environment.

My grandma has settled in really well considering didn't want to. At first it was hard but staff made her really welcome and know she really loves being here.

My mother recently passed away here at Southlands and I would like to say how kind and considerate the staff were. I was fully informed at all times of my mum's care during the 5 years she was there and the kind nature of the staff was fantastic. My mum could not have had better care, she was always clean, comfortable and well-fed, I never once felt anything else. The management again were great. Thank you to all the staff for the care and kindness you gave my mum, you should be really proud of the home you run.

The staff are lovely and the food is excellent. We would highly recommend this home. We are kept informed of any problems. She has and nails done.

My mother lives here, been there for three months now she is a lot happier than I’ve seen her in a long while. She no longer says she doesn’t want to be alive anymore she now eats four meals a day it’s all home-cooked by a lovely chef and there is entertainment every day. My mum’s room is nice she has her TV up on the wall and all her home comforts around her. I’m so glad to see my mum smile and laugh again. All the staff are amazing nothing is too much trouble.

The staff always kept us informed of all that was going on with Dad.

My partner has been in there for a month now and I find staff very caring and helpful. The manager is always very good and helpful, The home is very clean, I am kept informed of any changes to medication etc. I have had lunch there several times and find food very good.

I am very impressed by the care my husband is receiving in Southlands. All the staff act from a position of compassion and 'love' - they show it in all their interactions with him and also in their dealings with me, in which they are extremely friendly, open and honest. The care they offer is excellent, so I have every confidence that he is now where he needs to be in order to enjoy the best quality of life that is possible for him, given his condition. Accurate and detailed records are kept of his care, and I am informed of any changes in his condition. If I had any concerns, I would be able to raise them, knowing that they would be taken seriously and responded to in a totally professional manner - but I have none. Thank you, Southlands, for supporting him and our family so well through this incredibly difficult and heartbreaking time.

I can not fault the care Mum received; it was very comforting to know that she was being so well looked after. We were always made very welcome every time we visited.

I have found this nursing home caring. When my husband has been ill, they have sought medical treatment for him. The staff are cheerful, and nothing is too much trouble for them. I know if I have any concerns, they will be dealt with promptly. Each individual resident is treated as an individual. They are given a choice as regards their meals. Nothing is done as regards their personal care unless asked for permission first.

Care for my mother has been very good. The nursing staff have been quick to take action when health concerns have arisen. They have kept me informed of progress promptly. I have been especially impressed with the way the care and nursing staff have rehabilitated my mother since returning from a long hospital stay.

The staff are extremely caring and helpful to patients and visitors.

Nothing is too much trouble.

The care and attention my husband has received since his admission in January has been outstanding. The team are always so caring with not only my husband but also our family nothing is too much trouble for them. All standards are of the highest quality and we could not ask for anything more.

Not only did the staff look after my husband, but they also looked after me. Always updating me with my husbands good days, but also bad ones. I felt I had become part of a wonderful family unit. You have to have the special "something" to be a nurse/carer, and this is all found at Southlands. Thank you one and all.