Westage House Care Centre would be my first choice if or when I may need their help in the futureTerry M(Resident / Service User)
left as a new woman. She was treated with dignity, care and respect.Lois T(Granddaughter of Resident/Service User)
The program run by the physio and her assistant is fabulousA H(Resident / Service User)
Westage House Care Centre would be my first choice if or when I may need their help in the futureTerry M(Resident / Service User)
left as a new woman. She was treated with dignity, care and respect.Lois T(Granddaughter of Resident/Service User)
The program run by the physio and her assistant is fabulousA H(Resident / Service User)
This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive reputation, Westgate House Care Centre offers quality nursing, residential, rehabilitation and dementia care in a peaceful but central location.
The long-standing home manager, who has been in post for over five years,...
This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive reputation, Westgate House Care Centre offers quality nursing, residential, rehabilitation and dementia care in a peaceful but central location.
The long-standing home manager, who has been in post for over five years, leads an effective and stable staff group. This, and exceptional in-house training, ensures a skilled and responsive care team to meet the changing individual needs and expectations of every resident. With a caring and compassionate team, where nothing is too much trouble to help residents settle into their new home, the family ethos and the warm relationships the staff achieve are greatly valued by both residents and visitors.
Westgate House has some highly attractive and charming themed day areas in which to relax or socialise; these include the Garden Café – a firm favourite for those who like to enjoy a coffee and chat with the morning paper, the Cinema room, a Reminiscence room, and Café Pierre. Comfortable bedrooms have their own ensuite toilets and washbasins and the home’s showers and bathrooms are newly refurbished.
There are a number of outdoor spaces including a sensory courtyard for residents to benefit from and a separate garden for spending time with friends and relatives.
The facilities have been designed to enhance resident care and quality of life, to optimise cleanliness and help minimise the spread of any infections; this includes a natural ventilation system, wood effect flooring, hand washing facilities in every room and the use of hand gel dispensers throughout the home.
Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.
The price(s) shown are provided by the care home. Contact Westgate House Care Centre for full pricing details and T&Cs.
Contact Westgate House Care Centre to confirm what's included and get a personalised quote:
Westgate House Care Centre has a Review Score of 9.7 (9.749) out of 10, based on 84 reviews in the last 2 years.
Over all time Westgate House Care Centre has 366 reviews.
This was the best stay I have had.
This was the best stay I have had.
Staff vary in their friendliness but are all attentive.
Staff vary in their friendliness but are all attentive.
I have received such care and kindness from everyone. Thank you.
I have received such care and kindness from everyone. Thank you.
Having no one at home to look after me after my hip operation. I needed rehab and you have provided it perfectly.
Having no one at home to look after me after my hip operation. I needed rehab and you have provided it perfectly.
The staff cope extremely well in a very demanding job.
The staff cope extremely well in a very demanding job.
Mum had regular physio and occupational therapy from the kind...
Mum had regular physio and occupational therapy from the kind and knowledgeable therapists so she was prepared for home when she was discharged. I visited daily and was always welcomed. Thank you.
Physio and OT therapy assistants - excellent progress made. Reliance on incontinence supplies rather than toileting. Weekend staff limited in number. My parent was only offered help to shower once in two weeks. In the last week of stay, the staff were more interactive with the resident but not...
Physio and OT therapy assistants - excellent progress made. Reliance on incontinence supplies rather than toileting. Weekend staff limited in number. My parent was only offered help to shower once in two weeks. In the last week of stay, the staff were more interactive with the resident but not always. Social care initiated by myself - no meetings set up until I contacted them.
Friendly, helpful carers. Regular physio and group exercises helped me get back on my feet. Good meals.
Friendly, helpful carers. Regular physio and group exercises helped me get back on my feet. Good meals.
My mother was extremely poorly following a fall, the staff have been very kind in assisting her to feel more comfortable. Very nice facilities and excellent care.
My mother was extremely poorly following a fall, the staff have been very kind in assisting her to feel more comfortable. Very nice facilities and excellent care.
I spent three weeks at Westgate for rehabilitation and was made to feel most welcome. It has a relaxed feel to the place and the staff are easily able to make new residents comfortable with the routines so it doesn't feel strange for long. The relaxed feel belies the work that is done with...
The morning exercise class and breakfast club give the opportunity to meet and interact with fellow residents. For me personally, it meant I was able to return home with no additional services, which seemed unlikely when I arrived.
Overall my stay has been satisfactory. My one complaint is that it has been distressing for me when at night the staff were noisy and inconsiderate. My room was opposite the office and they congregated there. It would have been thoughtful if they had closed the door.
Overall my stay has been satisfactory. My one complaint is that it has been distressing for me when at night the staff were noisy and inconsiderate. My room was opposite the office and they congregated there. It would have been thoughtful if they had closed the door.
Wonderful care. Staff are extremely helpful and caring. Food was very good. Just some dishes that I personally wasn't keen on. Overall very happy with my stay.
Wonderful care. Staff are extremely helpful and caring. Food was very good. Just some dishes that I personally wasn't keen on. Overall very happy with my stay.
The rooms were amazing, so comfortable - cosy.
The rooms were amazing, so comfortable - cosy.
No complaints.
No complaints.
We knew that he was receiving the very best of care from...
We knew that he was receiving the very best of care from when he arrived until he passed away. I cannot recommend them enough.
However, I totally understand how stretched the...
Thank you for all your hard work.
Dad was treated with compassion and respect by all staff, at all...
Thank you to all at Westgate, from the heart.
My uncle came to Eastgate after a second fall caused a second hip fracture which had occurred during his rehab in hospital after his first hip fractured. Compared to them your rehab centre has been brilliant. Every staff member has shown such care, professionalism and kindness.
Thank you so very...
My uncle came to Eastgate after a second fall caused a second hip fracture which had occurred during his rehab in hospital after his first hip fractured. Compared to them your rehab centre has been brilliant. Every staff member has shown such care, professionalism and kindness.
Thank you so very much.
Thank you.
Thank you.
Only complaint - too short time between meals.
Only complaint - too short time between meals.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Many people wonder whether dementia and Alzheimer’s disease are the same thing. The terms are closely connected, but they describe different things. A simple way to understand the difference between...
Westgate Healthcare has been awarded the Outstanding Dementia Training Award by Training 2 Care UK. This recognises our ongoing commitment to developing dementia-informed care across our nine care homes. The...
For Tony, a resident at Westgate House Care Centre in Ware, Arsenal has been part of his life for more than seven decades. Now, after years of following the club...
There are no upcoming events for Westgate House Care Centre.
There are no accreditations posted yet for Westgate House Care Centre.
Nancy has been the manager of Westgate House since 2014. Having worked in the Health and Social Care field for 30 years in a variety of roles and...
Nancy has been the manager of Westgate House since 2014. Having worked in the Health and Social Care field for 30 years in a variety of roles and environments, Nancy has had the platform to develop Westgate House in to a home that has a CQC ‘Good’ rating along with a fantastic staff team who support each other in making Westgate House an enjoyable place to live and work.
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