
Westage House Care Centre would be my first choice if or when I may need their help in the futureTerry M(Resident / Service User)

left as a new woman. She was treated with dignity, care and respect.Lois T(Granddaughter of Resident/Service User)

The program run by the physio and her assistant is fabulousA H(Resident / Service User)

Westage House Care Centre would be my first choice if or when I may need their help in the futureTerry M(Resident / Service User)

left as a new woman. She was treated with dignity, care and respect.Lois T(Granddaughter of Resident/Service User)

The program run by the physio and her assistant is fabulousA H(Resident / Service User)

This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive reputation, Westgate House Care Centre offers quality nursing, residential, rehabilitation and dementia care in a peaceful but central location.
The long-standing home manager, who has been in post for over five years,...
This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive reputation, Westgate House Care Centre offers quality nursing, residential, rehabilitation and dementia care in a peaceful but central location.
The long-standing home manager, who has been in post for over five years, leads an effective and stable staff group. This, and exceptional in-house training, ensures a skilled and responsive care team to meet the changing individual needs and expectations of every resident. With a caring and compassionate team, where nothing is too much trouble to help residents settle into their new home, the family ethos and the warm relationships the staff achieve are greatly valued by both residents and visitors.
Westgate House has some highly attractive and charming themed day areas in which to relax or socialise; these include the Garden Café – a firm favourite for those who like to enjoy a coffee and chat with the morning paper, the Cinema room, a Reminiscence room, and Café Pierre. Comfortable bedrooms have their own ensuite toilets and washbasins and the home’s showers and bathrooms are newly refurbished.
There are a number of outdoor spaces including a sensory courtyard for residents to benefit from and a separate garden for spending time with friends and relatives.
The facilities have been designed to enhance resident care and quality of life, to optimise cleanliness and help minimise the spread of any infections; this includes a natural ventilation system, wood effect flooring, hand washing facilities in every room and the use of hand gel dispensers throughout the home.
Care Provided by Westgate House Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 109 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.
The price(s) shown are provided by the care home. Contact Westgate House Care Centre for full pricing details and T&Cs.
Contact Westgate House Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Westgate Healthcare Ltd
- Private Owned
Person in charge
- Nancy Currie (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (109)
Visiting
- To arrange a visit, please call the home directly. There are no restrictions on visiting.
Parking
- Free on-site parking
Westgate House Care Centre Reviews (366)
Westgate House Care Centre has a Review Score of 9.7 (9.749) out of 10, based on 84 reviews in the last 2 years.
Over all time Westgate House Care Centre has 366 reviews.
The staff were all kind and helpful. The OT staff, in particular, I appreciate the help they gave me. I can't find fault with anything at Westgate House. My stay there was a happy one.
The staff were all kind and helpful. The OT staff, in particular, I appreciate the help they gave me. I can't find fault with anything at Westgate House. My stay there was a happy one.
It was a pleasure and a privilege to have stayed at Newgate House.
It was a pleasure and a privilege to have stayed at Newgate House.
I was treated with care and respect and kindness by the nurses, care workers and the physios. There was not anything that was too much trouble. In particular, the physio team were exemplary in getting me to walk with the frame and to extend my mobility and become more independent.
I was treated with care and respect and kindness by the nurses, care workers and the physios. There was not anything that was too much trouble. In particular, the physio team were exemplary in getting me to walk with the frame and to extend my mobility and become more independent.
I have received nothing but kindness from the whole staff. They have done everything possible to get me back on my feet and I will always remember my stay at Westgate House. Thank you all from the bottom of my heart.
I have received nothing but kindness from the whole staff. They have done everything possible to get me back on my feet and I will always remember my stay at Westgate House. Thank you all from the bottom of my heart.
The care was excellent. Management phone us with updates and let us speak to Mum when she was distressed. Very helpful all round.
The care was excellent. Management phone us with updates and let us speak to Mum when she was distressed. Very helpful all round.
My Mother in Law was very happy with her care. She was treated with kindness and dignity. The therapists were excellent and all the staff were good at communication with the family. All were accessible when we had questions.
My Mother in Law was very happy with her care. She was treated with kindness and dignity. The therapists were excellent and all the staff were good at communication with the family. All were accessible when we had questions.
Not knowing what to expect when "Aunty" was taken to Westgate House it was an extremely positive experience. From the welcome, she received it was all very uplifting from the reception, ward manager, nursing and all auxiliary staff everyone was excellent and incredibly caring.
Not knowing what to expect when "Aunty" was taken to Westgate House it was an extremely positive experience. From the welcome, she received it was all very uplifting from the reception, ward manager, nursing and all auxiliary staff everyone was excellent and incredibly caring.
The centre was lovely and clean. Staff were very friendly and helpful. There was always plenty of things going on. Was made very welcome. Some staff went out of their way to help, even down to finding out when my appointment was at the hospital and booking an appointment for me.
The centre was lovely and clean. Staff were very friendly and helpful. There was always plenty of things going on. Was made very welcome. Some staff went out of their way to help, even down to finding out when my appointment was at the hospital and booking an appointment for me.
Some more than others, they know who they all are. Nothing is too much trouble.
Some more than others, they know who they all are. Nothing is too much trouble.
Two staff members, in particular, were so supportive and professional and accessible to me and my father.
We truly appreciate the doctors and nurses they have been extremely attentive and professional also.
Two staff members, in particular, were so supportive and professional and accessible to me and my father.
We truly appreciate the doctors and nurses they have been extremely attentive and professional also.
I have been well looked after here but it is the wrong side of Hertfordshire for non-driving visitors. I shall be happy to get home to my own flat and hope I shall manage with equipment in place.
I have been well looked after here but it is the wrong side of Hertfordshire for non-driving visitors. I shall be happy to get home to my own flat and hope I shall manage with equipment in place.
I could not be in a better place for therapy.
I could not be in a better place for therapy.
The accommodation is clean, spacious and well laid out.
The accommodation is clean, spacious and well laid out.
My stay here has been made very comfortable by the kindness and care shown by the staff. The quality of the food was very good. I wouldn't hesitate to recommend this home to anyone who needs care.
My stay here has been made very comfortable by the kindness and care shown by the staff. The quality of the food was very good. I wouldn't hesitate to recommend this home to anyone who needs care.
Physiotherapy and remedial help excellent. Food choice very good but portions far too large. Maybe a teaspoon could be offered to eat ice cream and sweets served in a coupe.
Physiotherapy and remedial help excellent. Food choice very good but portions far too large. Maybe a teaspoon could be offered to eat ice cream and sweets served in a coupe.
Anything is no problem, so I can give a clean bill of health. Good food as well.
Anything is no problem, so I can give a clean bill of health. Good food as well.
Generally very patient and caring often with difficult situations that suddenly arise from demanding situations.
Generally very patient and caring often with difficult situations that suddenly arise from demanding situations.
They did a wonderful job as I was restored to my fitness within 2 weeks. Physios did an excellent job and all the staff were kind and caring.
Nothing was too much trouble.
They did a wonderful job as I was restored to my fitness within 2 weeks. Physios did an excellent job and all the staff were kind and caring.
Nothing was too much trouble.
Thank you all.
Thank you all.
Place and staff excellent so kind and caring. Thank you all.
Place and staff excellent so kind and caring. Thank you all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (73) & Events (0)
- 14 Sep 2026
Many people wonder whether dementia and Alzheimer’s disease are the same thing. The terms are closely connected, but they describe different things. A simple way to understand the difference between...
- 11 Sep 2026
Westgate Healthcare has been awarded the Outstanding Dementia Training Award by Training 2 Care UK. This recognises our ongoing commitment to developing dementia-informed care across our nine care homes. The...
- 02 Sep 2026
For Tony, a resident at Westgate House Care Centre in Ware, Arsenal has been part of his life for more than seven decades. Now, after years of following the club...
There are no upcoming events for Westgate House Care Centre.
Awards / Recognitions (7)
- 30 Jan 2026Recipient: Westgate Healthcare Ltd
- 10 Nov 2018Recipient: Westgate Healthcare Ltd
- 24 Nov 2017Recipient: Westgate Healthcare Ltd
Accreditations
There are no accreditations posted yet for Westgate House Care Centre.
Meet the Team (1)

Nancy has been the manager of Westgate House since 2014. Having worked in the Health and Social Care field for 30 years in a variety of roles and...
Nancy has been the manager of Westgate House since 2014. Having worked in the Health and Social Care field for 30 years in a variety of roles and environments, Nancy has had the platform to develop Westgate House in to a home that has a CQC ‘Good’ rating along with a fantastic staff team who support each other in making Westgate House an enjoyable place to live and work.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westgate House Care Centre to verify any information. View our terms and conditions. Westgate House Care Centre has an Enhanced Service -what an Enhanced Service includes.