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Westgate House Care Centre

Tower Road, Ware, Hertfordshire SG12 7LP
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Westage House Care Centre would be my first choice if or when I may need their help in the futureTerry M(Resident / Service User)
Westgate House Care Centre, Ware
left as a new woman. She was treated with dignity, care and respect.Lois T(Granddaughter of Resident/Service User)
Westgate House Care Centre, Ware
The program run by the physio and her assistant is fabulousA H(Resident / Service User)
Westgate House Care Centre, Ware

This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive reputation, Westgate House Care Centre offers quality nursing, residential, rehabilitation and dementia care in a peaceful but central location.

The long-standing home manager, who has been in post for over five years,...  

Care Provided by Westgate House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 109 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700N/A

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

Contact Westgate House Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nancy Currie (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (109)

Visiting

  • To arrange a visit, please call the home directly. There are no restrictions on visiting.

Parking

  • Free on-site parking

Westgate House Care Centre Reviews (359)

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9.7

Westgate House Care Centre has a Review Score of 9.7 (9.742) out of 10, based on 83 reviews in the last 2 years. Over all time Westgate House Care Centre has 359 reviews.

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Showing 359 reviews matching selected criteria
Review from Maureen C (Daughter-in-law of Resident) published on 3 October 2018 Submitted via Postal Card
Overall Experience

The centre was lovely and clean. Staff were very friendly and helpful. There was always plenty of things going on. Was made very welcome. Some staff went out of their way to help, even down to finding out when my appointment was at the hospital and booking an appointment for me.

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Review from Joan C (Resident / Service User) published on 2 October 2018 Submitted via Postal Card
Overall Experience
The food was of a very high standard and the nurses were very helpful and concerned.

Some more than others, they know who they all are. Nothing is too much trouble.

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Review from Karren B (Resident / Service User) published on 2 October 2018 Submitted via Postal Card
Overall Experience
Westgate House staff are amazing.
Two staff members, in particular, were so supportive and professional and accessible to me and my father.

We truly appreciate the doctors and nurses they have been extremely attentive and professional also.

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Review from R B (Resident / Service User) published on 20 September 2018 Submitted via Postal Card
Overall Experience

I have been well looked after here but it is the wrong side of Hertfordshire for non-driving visitors. I shall be happy to get home to my own flat and hope I shall manage with equipment in place.

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Review from Maureen B (Resident / Service User) published on 20 September 2018 Submitted via Postal Card
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I could not be in a better place for therapy.

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Review from Richard T (Son of Resident) published on 15 August 2018 Submitted via Postal Card
Overall Experience
Staff are very attentive, kind and very helpful.

The accommodation is clean, spacious and well laid out.

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Review from Valerie R (Resident / Service User) published on 7 August 2018 Submitted via Postal Card
Overall Experience

My stay here has been made very comfortable by the kindness and care shown by the staff. The quality of the food was very good. I wouldn't hesitate to recommend this home to anyone who needs care.

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Review from Sylvia H (Respite Resident) published on 3 August 2018 Submitted via Postal Card
Overall Experience

Physiotherapy and remedial help excellent. Food choice very good but portions far too large. Maybe a teaspoon could be offered to eat ice cream and sweets served in a coupe.

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Review from Norman S (Resident / Service User) published on 10 July 2018 Submitted via Postal Card
Overall Experience
I will recommend this site to anyone. Great - no problems.

Anything is no problem, so I can give a clean bill of health. Good food as well.

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Review from P G (Resident / Service User) published on 10 July 2018 Submitted via Postal Card
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Generally very patient and caring often with difficult situations that suddenly arise from demanding situations.

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Review from N W (Respite Resident) published on 3 July 2018 Submitted via Postal Card
Overall Experience
I was admitted after hospital treatment for rehab.
They did a wonderful job as I was restored to my fitness within 2 weeks. Physios did an excellent job and all the staff were kind and caring.

Nothing was too much trouble.

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Review from Maureen C (Respite Resident) published on 3 July 2018 Submitted via Postal Card
Overall Experience
I cannot express my thanks to all the staff for their help and kindness. Over and above their "jobs", brilliant people.

Thank you all.

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Review from M C (Resident / Service User) published on 13 June 2018 Submitted via Postal Card
Overall Experience
I cannot praise Westgate House enough, I am unable to cope at home with a broken leg.

Place and staff excellent so kind and caring. Thank you all.

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Review from David T (Resident / Service User) published on 13 June 2018 Submitted via Postal Card
Overall Experience
I have been impressed by the way the staff have dealt with the patients. They are aware of difficulties that confront elderly patients and do what they can to overcome their worries.

I can't praise them enough. In general, the total staff are excellent.

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Review from Sharon M (Daughter of Resident) published on 31 May 2018 Submitted via Postal Card
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I would not hesitate to recommend the staff and facilities at Westgate House.

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Review from John J (Resident / Service User) published on 31 May 2018 Submitted via Postal Card
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This is the first care home I have been in and is wonderful. The staff at all levels are really wonderful. The care and the treatment are outstanding and excellent.

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Review from E A (Respite Resident) published on 31 May 2018 Submitted via Postal Card
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I was hesitant to come to the Westgate Care Centre but the care I received from all the staff put these fears aside. The treatment I have received from all departments within the centre has been excellent. It has put me on the road to a good recovery. Many thanks to all.

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Review from S A (Resident / Service User) published on 21 May 2018 Submitted via Postal Card
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The staff are very helpful and did there utmost to make you happy.

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Review from Jack P (Resident / Service User) published on 14 May 2018 Submitted via Postal Card
Overall Experience

During my stay at Westgate House, Ware, Herts, I found the staff always cheerful and always helpful. A pleasure to be here, it was hard when I had to leave, but all good things have to come to an end.

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Review from Robert J (Resident / Service User) published on 14 May 2018 Submitted via Postal Card
Overall Experience

Staff very co-operative, my room is always clean (and tidying up after me!). Physio and medical care very good. Food ok but not very hot and at times mediocre.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 26 July 2026

Please call the home directly to find out about bed vacancies.

News (71) & Events (0)

News
  • 17 Jul 2026

    Westgate House Care Centre, part of Westgate Healthcare, brought the excitement of the FIFA World Cup to residents, families and care teams through a football-themed celebration designed to inspire reminiscence,...

  • 16 Jul 2026

    An afternoon full of sparkle, smiles and spectacular performances There was glitz, glamour and plenty of applause at Westgate House Care Centre as residents, relatives and staff came together for...

  • 15 Jul 2026

    Westgate Healthcare is proud to announce another significant milestone in its commitment to delivering exceptional dementia care. Group Training Manager, Maria, has successfully qualified as a licensed facilitator to deliver...

Upcoming Events

There are no upcoming events for Westgate House Care Centre.

Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Westgate House Care Centre.

Meet the Team (1)

Nancy Currie
Nancy CurrieJob Title:Home ManagerJoined: 2014

Nancy has been the manager of Westgate House since 2014. Having worked in the Health and Social Care field for 30 years in a variety of roles and environments, Nancy has had the platform to develop Westgate House in to a home that has a CQC ‘Good’ rating along with a fantastic staff team who support each other in making Westgate House an enjoyable place to live and work.

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