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Westgate House Care Centre

Tower Road, Ware, Hertfordshire SG12 7LP
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Westage House Care Centre would be my first choice if or when I may need their help in the futureTerry M(Resident / Service User)
Westgate House Care Centre, Ware
left as a new woman. She was treated with dignity, care and respect.Lois T(Granddaughter of Resident/Service User)
Westgate House Care Centre, Ware
The program run by the physio and her assistant is fabulousA H(Resident / Service User)
Westgate House Care Centre, Ware

This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive reputation, Westgate House Care Centre offers quality nursing, residential, rehabilitation and dementia care in a peaceful but central location.

The long-standing home manager, who has been in post for over five years,...  

Care Provided by Westgate House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 109 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700N/A

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

Contact Westgate House Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nancy Currie (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (109)

Visiting

  • To arrange a visit, please call the home directly. There are no restrictions on visiting.

Parking

  • Free on-site parking

Westgate House Care Centre Reviews (359)

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9.7

Westgate House Care Centre has a Review Score of 9.7 (9.742) out of 10, based on 83 reviews in the last 2 years. Over all time Westgate House Care Centre has 359 reviews.

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Showing 359 reviews matching selected criteria
Review from B S (Wife of Resident) published on 14 May 2018 Submitted via Postal Card
Overall Experience

My husband describes his stay at Westgate House as very caring. He was treated well by all members of staff and made to feel comfortable. He found the physiotherapy classes demanding but very beneficial.

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Review from Mary C (Resident / Service User) published on 14 May 2018 Submitted via Postal Card
Overall Experience

I came to Westgate House on March 22nd to convalesce following a major operation lasting 9 1/2 hours. The care and commitment of each of the staff without exception is a joy to behold. Nothing is too much trouble for them. I will be forever grateful for the care I received.

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Review from Ian H (Resident / Service User) published on 14 May 2018 Submitted via Postal Card
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Very good...

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Review from J L (Resident / Service User) published on 19 April 2018 Submitted via Postal Card
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Very good nice and friendly staff.

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Review from Molly B (Resident / Service User) published on 19 April 2018 Submitted via Postal Card
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I was made very welcome when I arrived here. The treatment I have received has helped with my walking as the staff are all very patient.

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Review from Duncan L (Nephew of Resident) published on 19 April 2018 Submitted via Postal Card
Overall Experience

Provided emergency respite care at very short notice. Westgate House is safe and secure. The staff are caring and thoughtful. I would recommend this facility, if not a little expensive.

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Review from Reuben S (Resident / Service User) published on 19 April 2018 Submitted via Postal Card
Overall Experience

It's nice to know that Westgate House Care Home is here. We found them very helpful, friendly and efficient. The patients are cared for and nothing is too much trouble for the staff.

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Review from Brenda S (Resident / Service User) published on 19 April 2018 Submitted via Postal Card
Overall Experience

After spending 5 weeks in QVM and going home for just 48 hours after another fall, spending another 2 weeks in hospital and coming to Westgate for rehab, I find that I can walk much better. The staff are lovely and so helpful, rehab was rehab, food was lovely, nurses were good but the carers were so lovely and nothing was too much. I would not be as I am today, a massive thank you to each and everyone, even down to your admin staff. I can't say thank you enough.

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Review from Rosemary L (Resident / Service User) published on 19 April 2018 Submitted via Postal Card
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I am full of praise for the staff here. The care has been first class and has helped me to make a fairly rapid recovery. They were kind and sympathetic and have given me so much confidence. The physio section is amazing. I cannot thank everyone enough.

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Review from J S (Resident / Service User) published on 11 April 2018 Submitted via Postal Card
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My stay was OK with the shortage of staff. The care was OK.

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Review from Sarah J (Resident / Service User) published on 5 April 2018 Submitted via Postal Card
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I have been looked after very well. The staff have been very good indeed and always very helpful.

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Review from Linda B (Resident / Service User) published on 5 April 2018 Submitted via Postal Card
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They are like miracle workers, they got me back on my feet and independent again.

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Review from Julie E (Resident / Service User) published on 28 March 2018 Submitted via Postal Card
Overall Experience

Caring, hard-working staff and management, tireless and dedicated. Each patient treated for their needs with kindness and understanding and so much patience. Leaving with thanks and gratitude.

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Review from Anthony C (Resident / Service User) published on 28 March 2018 Submitted via Postal Card
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My stay was very pleasant. The staff were very attentive and helped with all aspects of my care. The physiotherapy people were very helpful and pleasant and assisted me with my rehabilitation.

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Review from Neil T (Son of Resident) published on 28 March 2018 Submitted via Postal Card
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The care, respect and efficiency shown to mum and all who visited her was second to none, absolutely 1st class from when you first enter the building. We were made to feel so welcome and mum was very happy at Westgate. Sadly mum passed away and the respect and dignity given to her after her passing was again 1st class. We also were treated in the same manner by all the staff and we cannot speak highly enough of Westgate. Thank you.

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Review from Phyllis B (Respite Resident) published on 26 March 2018 Submitted via Postal Card
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I had a very nice time here, everyone is so kind. Thank you.

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Review from M W (Resident / Service User) published on 6 March 2018 Submitted via Postal Card
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Washing good. Breakfast club excellent. The staff and team were wonderful.

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Review from Gary V (Son of Resident) published on 5 March 2018 Submitted via Website
Overall Experience

From the moment we arrived at this property to initially view the facilities we had a very, very good feeling. We met with the manager for our initial meeting to view the facilities, who showed us around and was very helpful and very pleasant. We were actually advised by the manager after our viewing, to have "a think about it and definitely look at other properties" but we knew instantly this was the right place for my mum. On arrival with my mother a week later, we received a warm and very helpful greeting from all staff we met. It was actually the manager's day off but she came in to make sure we were Ok. My mother was instantly offered tea and biscuits and was shown to her spotless large room, amazing. We have obviously since made regular visits to see my mum and each time we have received a friendly and welcoming greeting from all staff we meet. The property is spotless and odour free (unlike the last care home!) My mother is very, very happy and so are we.

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Review from Rose D (Resident / Service User) published on 5 March 2018 Submitted via Postal Card
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I found the staff very caring and helpful. They seem to know if you had a problem and they would help you. I thought of them as friends I could talk too. If I had to go to a care home again it would be here.

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Review from Winifred M (Resident / Service User) published on 16 February 2018 Submitted via Postal Card
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From the time I first arrived at Westgate House Care Centre, I have experienced nothing but kindness, consideration and encouragement for my whole wellbeing from all the staff whatever their responsibility was.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 26 July 2026

Please call the home directly to find out about bed vacancies.

News (71) & Events (0)

News
  • 17 Jul 2026

    Westgate House Care Centre, part of Westgate Healthcare, brought the excitement of the FIFA World Cup to residents, families and care teams through a football-themed celebration designed to inspire reminiscence,...

  • 16 Jul 2026

    An afternoon full of sparkle, smiles and spectacular performances There was glitz, glamour and plenty of applause at Westgate House Care Centre as residents, relatives and staff came together for...

  • 15 Jul 2026

    Westgate Healthcare is proud to announce another significant milestone in its commitment to delivering exceptional dementia care. Group Training Manager, Maria, has successfully qualified as a licensed facilitator to deliver...

Upcoming Events

There are no upcoming events for Westgate House Care Centre.

Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Westgate House Care Centre.

Meet the Team (1)

Nancy Currie
Nancy CurrieJob Title:Home ManagerJoined: 2014

Nancy has been the manager of Westgate House since 2014. Having worked in the Health and Social Care field for 30 years in a variety of roles and environments, Nancy has had the platform to develop Westgate House in to a home that has a CQC ‘Good’ rating along with a fantastic staff team who support each other in making Westgate House an enjoyable place to live and work.

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