
Westage House Care Centre would be my first choice if or when I may need their help in the futureTerry M(Resident / Service User)

left as a new woman. She was treated with dignity, care and respect.Lois T(Granddaughter of Resident/Service User)

The program run by the physio and her assistant is fabulousA H(Resident / Service User)

Westage House Care Centre would be my first choice if or when I may need their help in the futureTerry M(Resident / Service User)

left as a new woman. She was treated with dignity, care and respect.Lois T(Granddaughter of Resident/Service User)

The program run by the physio and her assistant is fabulousA H(Resident / Service User)

This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive reputation, Westgate House Care Centre offers quality nursing, residential, rehabilitation and dementia care in a peaceful but central location.
The long-standing home manager, who has been in post for over five years,...
This attractive and professionally managed care home rated Outstanding in ‘Well Led’ by the Care Quality Commission in January 2020, has been supporting the local community of Ware for over fifteen years. Established and purpose-built with a positive reputation, Westgate House Care Centre offers quality nursing, residential, rehabilitation and dementia care in a peaceful but central location.
The long-standing home manager, who has been in post for over five years, leads an effective and stable staff group. This, and exceptional in-house training, ensures a skilled and responsive care team to meet the changing individual needs and expectations of every resident. With a caring and compassionate team, where nothing is too much trouble to help residents settle into their new home, the family ethos and the warm relationships the staff achieve are greatly valued by both residents and visitors.
Westgate House has some highly attractive and charming themed day areas in which to relax or socialise; these include the Garden Café – a firm favourite for those who like to enjoy a coffee and chat with the morning paper, the Cinema room, a Reminiscence room, and Café Pierre. Comfortable bedrooms have their own ensuite toilets and washbasins and the home’s showers and bathrooms are newly refurbished.
There are a number of outdoor spaces including a sensory courtyard for residents to benefit from and a separate garden for spending time with friends and relatives.
The facilities have been designed to enhance resident care and quality of life, to optimise cleanliness and help minimise the spread of any infections; this includes a natural ventilation system, wood effect flooring, hand washing facilities in every room and the use of hand gel dispensers throughout the home.
Care Provided by Westgate House Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 109 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.
The price(s) shown are provided by the care home. Contact Westgate House Care Centre for full pricing details and T&Cs.
Contact Westgate House Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Westgate Healthcare Ltd
- Private Owned
Person in charge
- Nancy Currie (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (109)
Visiting
- To arrange a visit, please call the home directly. There are no restrictions on visiting.
Parking
- Free on-site parking
Westgate House Care Centre Reviews (366)
Westgate House Care Centre has a Review Score of 9.7 (9.749) out of 10, based on 84 reviews in the last 2 years.
Over all time Westgate House Care Centre has 366 reviews.
I can't praise them enough. In general, the total staff are excellent.
I can't praise them enough. In general, the total staff are excellent.
I would not hesitate to recommend the staff and facilities at Westgate House.
I would not hesitate to recommend the staff and facilities at Westgate House.
This is the first care home I have been in and is wonderful. The staff at all levels are really wonderful. The care and the treatment are outstanding and excellent.
This is the first care home I have been in and is wonderful. The staff at all levels are really wonderful. The care and the treatment are outstanding and excellent.
I was hesitant to come to the Westgate Care Centre but the care I received from all the staff put these fears aside. The treatment I have received from all departments within the centre has been excellent. It has put me on the road to a good recovery. Many thanks to all.
I was hesitant to come to the Westgate Care Centre but the care I received from all the staff put these fears aside. The treatment I have received from all departments within the centre has been excellent. It has put me on the road to a good recovery. Many thanks to all.
The staff are very helpful and did there utmost to make you happy.
The staff are very helpful and did there utmost to make you happy.
During my stay at Westgate House, Ware, Herts, I found the staff always cheerful and always helpful. A pleasure to be here, it was hard when I had to leave, but all good things have to come to an end.
During my stay at Westgate House, Ware, Herts, I found the staff always cheerful and always helpful. A pleasure to be here, it was hard when I had to leave, but all good things have to come to an end.
Staff very co-operative, my room is always clean (and tidying up after me!). Physio and medical care very good. Food ok but not very hot and at times mediocre.
Staff very co-operative, my room is always clean (and tidying up after me!). Physio and medical care very good. Food ok but not very hot and at times mediocre.
My husband describes his stay at Westgate House as very caring. He was treated well by all members of staff and made to feel comfortable. He found the physiotherapy classes demanding but very beneficial.
My husband describes his stay at Westgate House as very caring. He was treated well by all members of staff and made to feel comfortable. He found the physiotherapy classes demanding but very beneficial.
I came to Westgate House on March 22nd to convalesce following a major operation lasting 9 1/2 hours. The care and commitment of each of the staff without exception is a joy to behold. Nothing is too much trouble for them. I will be forever grateful for the care I received.
I came to Westgate House on March 22nd to convalesce following a major operation lasting 9 1/2 hours. The care and commitment of each of the staff without exception is a joy to behold. Nothing is too much trouble for them. I will be forever grateful for the care I received.
Very good...
Very good...
Very good nice and friendly staff.
Very good nice and friendly staff.
I was made very welcome when I arrived here. The treatment I have received has helped with my walking as the staff are all very patient.
I was made very welcome when I arrived here. The treatment I have received has helped with my walking as the staff are all very patient.
Provided emergency respite care at very short notice. Westgate House is safe and secure. The staff are caring and thoughtful. I would recommend this facility, if not a little expensive.
Provided emergency respite care at very short notice. Westgate House is safe and secure. The staff are caring and thoughtful. I would recommend this facility, if not a little expensive.
It's nice to know that Westgate House Care Home is here. We found them very helpful, friendly and efficient. The patients are cared for and nothing is too much trouble for the staff.
It's nice to know that Westgate House Care Home is here. We found them very helpful, friendly and efficient. The patients are cared for and nothing is too much trouble for the staff.
After spending 5 weeks in QVM and going home for just 48 hours after another fall, spending another 2 weeks in hospital and coming to Westgate for rehab, I find that I can walk much better. The staff are lovely and so helpful, rehab was rehab, food was lovely, nurses were good but the carers were...
After spending 5 weeks in QVM and going home for just 48 hours after another fall, spending another 2 weeks in hospital and coming to Westgate for rehab, I find that I can walk much better. The staff are lovely and so helpful, rehab was rehab, food was lovely, nurses were good but the carers were so lovely and nothing was too much. I would not be as I am today, a massive thank you to each and everyone, even down to your admin staff. I can't say thank you enough.
I am full of praise for the staff here. The care has been first class and has helped me to make a fairly rapid recovery. They were kind and sympathetic and have given me so much confidence. The physio section is amazing. I cannot thank everyone enough.
I am full of praise for the staff here. The care has been first class and has helped me to make a fairly rapid recovery. They were kind and sympathetic and have given me so much confidence. The physio section is amazing. I cannot thank everyone enough.
My stay was OK with the shortage of staff. The care was OK.
My stay was OK with the shortage of staff. The care was OK.
I have been looked after very well. The staff have been very good indeed and always very helpful.
I have been looked after very well. The staff have been very good indeed and always very helpful.
They are like miracle workers, they got me back on my feet and independent again.
They are like miracle workers, they got me back on my feet and independent again.
Caring, hard-working staff and management, tireless and dedicated. Each patient treated for their needs with kindness and understanding and so much patience. Leaving with thanks and gratitude.
Caring, hard-working staff and management, tireless and dedicated. Each patient treated for their needs with kindness and understanding and so much patience. Leaving with thanks and gratitude.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (73) & Events (0)
- 14 Sep 2026
Many people wonder whether dementia and Alzheimer’s disease are the same thing. The terms are closely connected, but they describe different things. A simple way to understand the difference between...
- 11 Sep 2026
Westgate Healthcare has been awarded the Outstanding Dementia Training Award by Training 2 Care UK. This recognises our ongoing commitment to developing dementia-informed care across our nine care homes. The...
- 02 Sep 2026
For Tony, a resident at Westgate House Care Centre in Ware, Arsenal has been part of his life for more than seven decades. Now, after years of following the club...
There are no upcoming events for Westgate House Care Centre.
Awards / Recognitions (7)
- 30 Jan 2026Recipient: Westgate Healthcare Ltd
- 10 Nov 2018Recipient: Westgate Healthcare Ltd
- 24 Nov 2017Recipient: Westgate Healthcare Ltd
Accreditations
There are no accreditations posted yet for Westgate House Care Centre.
Meet the Team (1)

Nancy has been the manager of Westgate House since 2014. Having worked in the Health and Social Care field for 30 years in a variety of roles and...
Nancy has been the manager of Westgate House since 2014. Having worked in the Health and Social Care field for 30 years in a variety of roles and environments, Nancy has had the platform to develop Westgate House in to a home that has a CQC ‘Good’ rating along with a fantastic staff team who support each other in making Westgate House an enjoyable place to live and work.
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