Care Provided by Heatherley
Type of Service
- Nursing Home
- For a maximum of 43 Service Users
Primary Care Categories
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Other Care Provided
- Parkinson's Disease
- Stroke
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Heatherley to confirm what's included and get a personalised quote
Good to Know
Group / Owner
- Leonard Cheshire
- Voluntary / Not for Profit Owned
Person in charge
- Andrew West (Service Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2001
- Number of floors: 1
Room Information
- Single Rooms (43)
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Heatherley Reviews (1)
Over all time Heatherley has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Heatherley
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Review from Pauline W (Sister of Resident) published on 1 December 2021 Submitted via Website•
Overall Experience
My brother has lived at Heatherley for over 25 years, and during that time he has been cared for by staff with care and dignity second to none. Nothing is too much trouble for the staff, and I have always been made to feel very much part of a small knit family there, and continue to feel so. All staff know me and my family by name and keep me informed of anything I need to know. Heatherley is a beautiful home run by wonderful nursing staff, carers, management, kitchen staff, administration, activities and everyone else. I cannot fault it.
↩Reply from Fiona Ferguson, Referrals at Heatherley
Pauline, thank you for taking the time to tell us about your experience of our service Heatherley, we very much appreciate your feedback and will make sure we share it with the team. Warm regards, from all at Leonard Cheshire and Heatherley.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 July 2022Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Heatherley.
Upcoming Events
There are no upcoming events for Heatherley.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Heatherley.
Accreditations
There are no accreditations posted yet for Heatherley.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Heatherley
What types of Care is Heatherley registered for?
Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Heatherley have?
There are 43 Single Rooms.
What are the Facilities & Services at Heatherley?
Own Furniture if required, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Heatherley to the centre of Crawley?
4.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heatherley to verify any information. View our terms and conditions. Heatherley has a Basic Service -more info.