The Chaseley Trust

I'm so Thankful and I can't wait for the next stay.

We left our son at the Chaseley Trust for two weeks respite care. He was very well looked after the staff were very friendly and helpful and more than capable of dealing with any problems that can occur with his condition.

I was very disappointed not to be able to use the gym. I cannot afford to pay privately and Chaseley take 85% of my pension. When I had a look round the home I saw the gym and assumed it was for residents. When I had money stolen I was upset at victim blaming. Also the kitchen gets my menu requests wrong. V frequently.

Chaseley have a fine gym for the disabled which is also available to the local community.

My brother has MND and can be challenging at times. He has assured me is is very happy here and my impressions of the facility concur with his views. The staff are attentive and caring and always address him by his first name whenever they see him. His 1:1 on occassions with management are productive + useful. The facility offers a range of activities and try to engage the residents to attend. I am pleased he is at Chaseley and feel this is the best place for his condition.

My Daughter's is in her forever home which is the Brilliant Chaseley Trust, I am so very thankful that she was accepted there, she has High Neurological and Complex Needs, No Mobility and Suffers Severe Pain from her Conditions. My daughter is as Happy as she can be given her Conditions and for myself it has been a relief for me that I can go to my home, knowing 100% that I can sleep and relax, because she is in Very Safe Excellent Hands and at Last my daughter is being properly looked after. My daughter Receives from Chaseley, Excellent Specialist Nursing Care, with a Total Understanding of her Conditions and is, Supported and Cared for in All Area's of her Life. Staff are attentive giving my Daughter respect and dignity and treating her as a human being, I cannot thank the Dedicated Management and All Staff Enough for Their Expert Nursing Care, Understanding and Support and also the Support, Understanding Given to Myself, A Long side Communication about any problems that may occur.

An excellent, specialised care home, committed to the happiness and well being of its residents. Chaseley strives to provide exemplary neuro-rehabilitation support in a homely environment. We cannot thank the staff enough for the consistent support given to our brother, particularly during difficult times, and also to our family.

Chaseley is an excellent care home for people with severe and challenging physical disabilities. We have found a haven of safety, kindness. expertise and true understanding in Chaseley which provides so well for my brother's needs both on a physical and emotional level. Chaseley is like a family, and also very much inclusive of relatives and friends of residents. Nothing is too much trouble for the staff who work tirelessly to provide the best possible care. It is a lovely environment for all. The activities on offer and the support team are brilliant.

Our Daughter has resided in The Chaseley Trust for almost 15 years. During this time she has experienced many changes, with Management and staff of All levels. What hasn't changed is the excellent quality of care that she has received. OK. I must admit, we've experienced a number of issues during this time, but these have always been addressed when they have appeared, or as our daughter or us parents, have brought to the attention of management. Staff are recruited from many nationalities, like most healthcare establishments, but their attention and care is always good, which reflects upon how the place operates. There are many organised activities which residents can join in, if able, helped, or just to observe. Often entertainment is arranged, with visiting artists. Much credit going to the Entertainment staff. The building itself is in a position on the seafront with wonderful views which can be seen from the gardens or a sun lounge. Maintained by a great maintenance team !

Amazing person-centred care. Fantastic physio department keeping residents mobile or rehabilitation and encouraging further independence. Intuitive and inclusive activities centring around residents' needs and support. Caring staff who really take pride in their work and getting to know the residents independently.

Chaseley organises very varied and diverse activities for residents to enjoy. The staff are very caring and attentive to my brother and warm and friendly. He is always clean and well-presented, not being able to fulfil his own care needs independently. The staff have kindness and patience in abundance, thank you.

Especially like the outside activities for the mobile clients!

All in all a first-class care home with great values.

Wouldn't wish my mum to be anywhere else but The Chaseley Trust.

The Chaseley Trust is a beautiful care home in a stunning location. The physiotherapy gym is fantastic. The new sensory room is a wonderful space for the residents to enjoy. The activities team are fantastic. They go above and beyond to include residents and make sure that there is something on offer for everyone. It is a fabulous community supporting and caring for the most vulnerable members of our town.

My partner has been at The Chaseley Trust for a number of years and is well cared for. The home has a friendly, welcoming feel and provides excellent services to enhance both physical and emotional well-being. What, for me, would turn it from a good to an excellent care home would be an improvement in communication both between the home and the family and between the different departments in the care home.

Outstanding facilities and staff, and a lovely place to visit. Excellent program of activities. Beautiful views for residents. Great standard of care. Wonderful atmosphere. A happy place of safety and comfort for all.

It was a difficult decision finding a residential home for our 47-year-old daughter after many years of her living in her own bungalow with a personal care team. She has now been at The Chaseley Trust for a month now and she is so happy there. The level of care and nursing is brilliant but that's not all, the atmosphere is one of real love and that's the most important thing. Our daughter is always busy doing activities and being with staff and residents. All the staff have worked hard to assist her settle in. Not just the care staff and nurses but the administration too have been marvellous in helping us and our daughter to embark on the next phase of her life. We are both relieved and delighted that we made the decision to send her to The Chaseley Trust and feel confident that she has a long and satisfying life ahead of her.

Their communication with and reception of families and other visitors is really excellent.

We moved our mother to The Chaseley Trust so we could be nearer to her as we know our time with her is limited. We also wanted her to be somewhere lively so she could have more interaction. Mum has been at Chaseley since the end of September and the difference is really noticeable. Firstly, she receives a really really high standard of care and the care team are dedicated, supportive and very nurturing with her. Secondly, to watch the activities team weave their magic with the residents is truly inspiring - they are amazing. It is very humbling to watch them in action. We, as a family feel our mum is in the best place to finish out her last years. Thank you all.