The Chaseley Trust

We are forever grateful.

My sister has been a resident user of the Chasely Trust for over two years now. The care that she receives is brilliant. She is happy, enjoying the company of the other residents and the activities in the Kasbar. She is well cared for, her needs are met by a great team who are friendly and supportive. The communication between the caregivers and the family is excellent, always letting me know of any concerns or problems. This gives me complete peace of mind that my sister is being cared for in the best way possible.

My son has been at Chaseley now for nearly two years. In that time he has been happy as is possible with his situation. We have found his care to be extremely good. We are kept informed of any health problems that have occurred. The carers are kind and understanding, my son seems to have a good relationship with most of them, so is able to discuss his love of sport which goes down well with him. The well being team in the social area, known as the CasBar are brilliant. Although all the residents have different needs and abilities, the team make them all welcome and keep them happy. It makes for a family atmosphere. The outside areas are kept lovely by brilliant volunteers. It's a shame that physiotherapy could not be a bit more affordable, maybe some basic help for residents that need it could be offered.

I'm so Thankful and I can't wait for the next stay.

We left our son at the Chaseley Trust for two weeks respite care. He was very well looked after the staff were very friendly and helpful and more than capable of dealing with any problems that can occur with his condition.

I was very disappointed not to be able to use the gym. I cannot afford to pay privately and Chaseley take 85% of my pension. When I had a look round the home I saw the gym and assumed it was for residents. When I had money stolen I was upset at victim blaming. Also the kitchen gets my menu requests wrong. V frequently.

Chaseley have a fine gym for the disabled which is also available to the local community.

My brother has MND and can be challenging at times. He has assured me is is very happy here and my impressions of the facility concur with his views. The staff are attentive and caring and always address him by his first name whenever they see him. His 1:1 on occassions with management are productive + useful. The facility offers a range of activities and try to engage the residents to attend. I am pleased he is at Chaseley and feel this is the best place for his condition.

My Daughter's is in her forever home which is the Brilliant Chaseley Trust, I am so very thankful that she was accepted there, she has High Neurological and Complex Needs, No Mobility and Suffers Severe Pain from her Conditions. My daughter is as Happy as she can be given her Conditions and for myself it has been a relief for me that I can go to my home, knowing 100% that I can sleep and relax, because she is in Very Safe Excellent Hands and at Last my daughter is being properly looked after. My daughter Receives from Chaseley, Excellent Specialist Nursing Care, with a Total Understanding of her Conditions and is, Supported and Cared for in All Area's of her Life. Staff are attentive giving my Daughter respect and dignity and treating her as a human being, I cannot thank the Dedicated Management and All Staff Enough for Their Expert Nursing Care, Understanding and Support and also the Support, Understanding Given to Myself, A Long side Communication about any problems that may occur.

An excellent, specialised care home, committed to the happiness and well being of its residents. Chaseley strives to provide exemplary neuro-rehabilitation support in a homely environment. We cannot thank the staff enough for the consistent support given to our brother, particularly during difficult times, and also to our family.

Chaseley is an excellent care home for people with severe and challenging physical disabilities. We have found a haven of safety, kindness. expertise and true understanding in Chaseley which provides so well for my brother's needs both on a physical and emotional level. Chaseley is like a family, and also very much inclusive of relatives and friends of residents. Nothing is too much trouble for the staff who work tirelessly to provide the best possible care. It is a lovely environment for all. The activities on offer and the support team are brilliant.

Our Daughter has resided in The Chaseley Trust for almost 15 years. During this time she has experienced many changes, with Management and staff of All levels. What hasn't changed is the excellent quality of care that she has received. OK. I must admit, we've experienced a number of issues during this time, but these have always been addressed when they have appeared, or as our daughter or us parents, have brought to the attention of management. Staff are recruited from many nationalities, like most healthcare establishments, but their attention and care is always good, which reflects upon how the place operates. There are many organised activities which residents can join in, if able, helped, or just to observe. Often entertainment is arranged, with visiting artists. Much credit going to the Entertainment staff. The building itself is in a position on the seafront with wonderful views which can be seen from the gardens or a sun lounge. Maintained by a great maintenance team !

Amazing person-centred care. Fantastic physio department keeping residents mobile or rehabilitation and encouraging further independence. Intuitive and inclusive activities centring around residents' needs and support. Caring staff who really take pride in their work and getting to know the residents independently.

Chaseley organises very varied and diverse activities for residents to enjoy. The staff are very caring and attentive to my brother and warm and friendly. He is always clean and well-presented, not being able to fulfil his own care needs independently. The staff have kindness and patience in abundance, thank you.

Especially like the outside activities for the mobile clients!

All in all a first-class care home with great values.

Wouldn't wish my mum to be anywhere else but The Chaseley Trust.

The Chaseley Trust is a beautiful care home in a stunning location. The physiotherapy gym is fantastic. The new sensory room is a wonderful space for the residents to enjoy. The activities team are fantastic. They go above and beyond to include residents and make sure that there is something on offer for everyone. It is a fabulous community supporting and caring for the most vulnerable members of our town.

My partner has been at The Chaseley Trust for a number of years and is well cared for. The home has a friendly, welcoming feel and provides excellent services to enhance both physical and emotional well-being. What, for me, would turn it from a good to an excellent care home would be an improvement in communication both between the home and the family and between the different departments in the care home.

Outstanding facilities and staff, and a lovely place to visit. Excellent program of activities. Beautiful views for residents. Great standard of care. Wonderful atmosphere. A happy place of safety and comfort for all.