Rustington Convalescent Home

Sea Road, Rustington, Littlehampton BN16 2LZ

Rustington Convalescent home is a registered care home which offers nursing care in a pleasant and relaxing atmosphere.

The chef at Rustington serves excellent food, taking the nutritional needs of each resident into account.

The home is set in gardens overlooking the sea and has lift access throughout.

Rustington Convalescent Home provides short term care for people recovering from surgery, illness or in need of respite care.

Owner: Carpenters Company

Person in charge: Julia Haynes (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Physical Disability

Admission Information: Residents aged 18 years and over. Ages 18+.

Single Rooms: 26

Shared Rooms: 2

Rooms with ensuite WC: 26

Weekly Charges Guide: Nursing Care Single £675 – £850 (These prices are only a guideline, please contact Rustington Convalescent Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Residents Internet Access

Latest Care Quality Commission* Report on Rustington Convalescent Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Rustington Convalescent Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Rustington Convalescent Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.783 for Rustington Convalescent Home is calculated as follows: ( (97 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 120 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Rustington Convalescent Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 7 Reviews ÷ 6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Rustington Convalescent Home has a Review Score of 9.8 (9.783) from 10 Reviews


Average Ratings

  • Excellent
    8
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rustington Convalescent Home?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rustington Convalescent Home

  • Resident / Service User
    5
  • Respite Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • Husband of Resident/Service User
    1

The Rustington Convalescent Home whose building dates back to the 1890's is in a beautiful setting right by the English Channel. The rooms are very comfortable and the food and medical attention are excellent which all aided my recovery from major surgery. In addition, the fees charged are probably more reasonable than to other equivalent homes and I would certainly not consider going anywhere else for rest and recuperation. I cannot recommend the Rustington Convalescent Home highly enough.

How likely would you be to recommend Rustington Convalescent Home? Extremely Likely

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Average Rating:   4.7 out of 5

I had no idea such wonderful establishment had survived. This is like a 5-star hotel crossed with a private hospital. The care is expert with first class food in elegant surroundings. After a week I feel like a new person, ready to go back to independent living.

How likely would you be to recommend Rustington Convalescent Home? Extremely Likely

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Average Rating:   5 out of 5

The care and support given by the staff is excellent. Nothing is too much trouble! The quality and standard of the food is far better than many top hotels.

Guests/clients/patients are precious and treated as such.

How likely would you be to recommend Rustington Convalescent Home? Extremely Likely

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Average Rating:   4.8 out of 5

My wife, mother-in-law and myself stayed for a week at Rustington Convalescent Home, Littlehampton, for respite following hospital treatments. We had an excellent time staying there. The care and support given to us was first-class, the food was superb and the home itself was extremely comfortable. Interesting visits and entertainment were also provided. The home itself is adjacent to the sea, and hence the environment is very healthy and beneficial to those who need to recover from illness or surgery.

How likely would you be to recommend Rustington Convalescent Home? Extremely Likely

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Average Rating:   5 out of 5

The managers, nurses and carers take so much time to make sure every need is met.

The quality and variety of food is excellent and any special needs are met.

The quality and size of the rooms is very good and the cleaning could not be better.

My time in respite care has been so helpful in relieving me of stress and worry and making me more fit to return home.

How likely would you be to recommend Rustington Convalescent Home? Extremely Likely

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Average Rating:   5 out of 5

Wonderful place. Superb staff at all levels. Lovely building. Spotlessly clean. Fine situation. Excellent meals. Residents are very happy and well looked after. Rooms could be larger if possible.

How likely would you be to recommend Rustington Convalescent Home? Extremely Likely

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Average Rating:   5 out of 5

I went to Rustington Convalescent Home after a prolapse operation. I booked two weeks and thoroughly enjoyed everything that was offered to me. The food was generous, original, tempting and of good quality. The nursing was caring and professional. All staff were kind and polite. I would recommend this home to anyone needing respite, rest and comfort.

How likely would you be to recommend Rustington Convalescent Home? Extremely Likely

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Average Rating:   4.2 out of 5

Admitted following heart surgery on 19th Jan. Gradual recovery next two weeks but pre-discharging medical check disclosed lung infection for which antibiotics prescribed and a further week negotiated. Room and general areas with care staff were good but morning check with nursing staff was particularly brief.

How likely would you be to recommend Rustington Convalescent Home? Extremely Likely

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Average Rating:   4.4 out of 5

I was recommended this care home by a friend who had spent two weeks there, recovering from a knee operation. It was everything she had said. I too was recovering from a knee replacement and the staff were so caring. The food was excellent. The relaxed atmosphere, I'm sure helped with my recovery. There is also some fun entertainment the staff lay on. I met some lovely people.You couldn't ask for anything more.

How likely would you be to recommend Rustington Convalescent Home? Extremely Likely

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Average Rating:   4.9 out of 5

We viewed establishments closer to home but it was well worth travelling further afield. Wonderful balance of: 24/7 medical care, professional yet personal staff, outstanding delicious, varied and nutritious menus, excellent range of therapies and activities and entertainment. Exceptional situation in view of the sea and adjacent to park and lake. Lovely old building (updated as required) full of character. Website avoiding sales-speak and exaggerated hype - prompt and efficient office arrangements. Calm, peaceful, no panic atmosphere. Very good value.

How likely would you be to recommend Rustington Convalescent Home? Extremely Likely

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Average Rating:   4.9 out of 5

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