Rustington Convalescent Home

Sea Road, Rustington, Littlehampton BN16 2LZ
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8.5 27 Reviews
  • Rustington Convalescent Home, Littlehampton
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 30 Service Users

Other Care Provided

  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £850

The weekly fee for everyone is £850 from 1 January 2024. This includes full board and there is a Registered Nurse on duty 24/7

These prices are only a guideline, please contact Rustington Convalescent Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Carpenters Company

Person in charge

  • Julia Haynes (Manager)

Local Authority / Social Services

Admission Criteria

  • Residents aged 18 years and over
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1895
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (26)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Please telephone to book a visit

Parking

  • Free parking onsite

Are you the Owner/Manager of Rustington Convalescent Home? View your Advertising Options

Rustington Convalescent Home Reviews (27)

8.5

Rustington Convalescent Home has a Review Score of 8.5 (8.458) out of 10, based on 2 reviews in the last 2 years.
Over all time Rustington Convalescent Home has 27 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Rustington Convalescent Home
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Total of 27, showing 1-20
Review from Kathy S (Respite Resident) published on 1 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given by all the staff is excellent with 5 star food with every meal.
I cannot recommend Rustington Convenience Home more highly.
After staying 2 weeks I was able to go home and look after myself with confidence.
Thank you.
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Review from Joy W (Respite Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Superb in all respects. Staff are all extremely well-trained and knowledgeable and caring. The building and general environment all first-class. I cannot imagine a better place to be to aid a good recovery. Everyone involved gave 110% of their time and expertise.
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Review from D S (Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very positive experience, would definitely recommend. Staff show great attention to detail and respond to every request or evidence of discomfort with care and kindness. I felt in very safe hands and my family were reassured too that even with a serious and unpredictable illness I would be well cared
for. Full marks to everyone, thank you.
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Review from J G (Respite Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ideal residence to welcome you after surgery. Nursing support is available daily. The staff have been, without exception, extremely kind and caring. The general atmosphere is encouraging and respectful. The meals are excellent. The general atmosphere is friendly and encouraging.
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Review from Gillian G (Respite Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to this convalescent home to get back on my feet after some gruelling radiotherapy. All the carers and nurses were very kind, caring and professional. I was able to extend my week for two extra days without having to change rooms. When I left, I was sorry to say goodbye, but did feel able to
care for myself after such a restful stay.
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Review from Barton D (Resident) published on 10 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
High-class holistic care is given by kind and thoughtful staff.
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Review from A W (Respite Resident) published on 14 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely comfortable. Highest level of care and individual attention. A very happy and reassuring atmosphere.
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Review from J F (Resident) published on 16 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Rustington Convalescent Home after major surgery to recuperate initially for one week. I was received with kind concern and found myself surrounded by such warm personal, competent professional care. Every person I met, housekeeping team, chefs, carers, medical staff, admin team - they all
are sincerely professionals. They all work together to support the residents. The surroundings, buildings and gardens are beautiful and all contribute to the healing process. I stayed for two weeks, nurtured and restored. This is an outstanding institution. I am so grateful.
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Review from Valerie S (Resident) published on 14 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with this convalescent home. The building and facilities are very attractive and well maintained and designed for people with temporary disabilities. The position is delightful.
There are plenty of staff who are always pleasant, attentive and helpful.
The hygiene and covid testing
is excellent.
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Review from Claire M (Respite Resident) published on 23 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment you arrive here you know you've come to a very special place. You have the beautiful buildings, gardens and delicious homemade food just to start with, but what makes this place truly exceptional is the staff. Nothing is too much trouble for them. You are treated as an individual and
like a guest rather than just a resident. The kindness, care and understanding I was shown was outstanding. I highly recommend this place and would definitely come here again.
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Review from Trevor S (Brother of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home was recommended by an organisation which my late father enrolled my sister, myself and my brother many years ago. My sister recently had a knee replacement, contracted pneumonia and was in the hospital for 6 weeks. The convalescent home was a Godsend as the two weeks there helped her with
her mobility and confidence. My wife and I stayed the middle weekend as it was my sister's birthday and we were made very welcome. All the staff were wonderful as was the physio, the hairdresser and other therapists.
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Review from B G (Resident) published on 13 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival, a member of staff welcomed me and actually remembered me from previous stays. The rooms were clean, tidy and well appointed. As for the food, it could not be faulted. Breakfast, lunch and dinner all fantastic as well as for morning and afternoon tea. PS I put on 2 kilos!
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Review from Lesley J (Respite Resident) published on 13 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rustington Convalescent Home is a marvellous place, just the job after an operation. It is beautifully cleaned and the food was really excellent. It was obvious the staff took a real pride in their work and the care I received was second to none.
I went there initially because it was right by the sea
but didn't expect so many other benefits. Thank you Rustington
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Review from T P (Resident) published on 5 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have stayed here several times in the past and have always had amazing treatment, feeling well looked after and very safe.


The staff are always friendly and caring - nothing is too much trouble for them so they have a good rapport with all patients.


I can't praise the whole experience of being

cared for by Rustington Convalescent Home enough.
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Review from S G (Resident) published on 30 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A place of rest and healing. Lovely building thoughtfully and comfortably decorated and furnished. Welcoming with a variety of different shared rooms from sitting and watching the sea, having a snooze, watching TV or playing cards, chess, draughts, Scrabble or doing puzzles. Generous meals and excellent
staff including some trained medical members. To be treated with care and as an intelligent human. Perfect.
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Review from Sarah T (Respite Resident) published on 14 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived for a two-week stay after 22 days of hardly any sleep after heart surgery in hospital.
I took the full two weeks to recover and was very happy with almost everything. I wish there was a laundry service (would pay extra for it) for people who do not live locally. The fitted sheet on my bed
kept coming off (too small) and my quilt was very hot I wish there were more activities (trips to chemists etc) and finally any chance of a gym?
Reply from Julia Haynes, Manager at Rustington Convalescent Home

Thank you for your feedback. I am sorry there was a problem with your bedclothes whilst you were with us as this could have easily been rectified.
We do organise 3 trips per week to the local area and did lay on an extra trip to Worthing for you during your stay. We are always happy to book taxis if anyone needs to go out independently but our local chemist does deliver items other than prescriptions. There is a gym in the leisure centre which is almost next door to the Home. I hope you found your stay beneficial and would be happy to return.

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Review from Gillian H (Respite Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful place for R and R after an operation. The care that I have received has been fantastic - what wonderful staff. The accommodation. The food and love has been 100%.
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Review from Peter L (Resident) published on 6 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home manager was very helpful and understanding in making the reservation to stay.


The home/building is built to a high standard with generous proportions of room size all very well decorated and maintained.


All the staff are so helpful, friendly and caring.


Food was excellent in quality,

range and size.


Good activities and services.

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Review from A N (Respite Resident) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Rustington Convalescent Home whose building dates back to the 1890's is in a beautiful setting right by the English Channel. The rooms are very comfortable and the food and medical attention are excellent which all aided my recovery from major surgery. In addition, the fees charged are probably
more reasonable than to other equivalent homes and I would certainly not consider going anywhere else for rest and recuperation. I cannot recommend the Rustington Convalescent Home highly enough.
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Review from Jennifer B (Respite Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had no idea such wonderful establishment had survived. This is like a 5-star hotel crossed with a private hospital. The care is expert with first class food in elegant surroundings. After a week I feel like a new person, ready to go back to independent living.
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Current Review Score: 8.5 (8.458)

Overview of Review Score

The Review Score of 8.5 (8.458) out of 10 for Rustington Convalescent Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Rustington Convalescent Home is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.458 Points relating to the number of positive Reviews for Rustington Convalescent Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 2 Positive Reviews ÷ 6 = 0.333
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Rustington Convalescent Home

What types of Care is Rustington Convalescent Home registered for?

Older Person Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rustington Convalescent Home have?

There are 26 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Rustington Convalescent Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rustington Convalescent Home to the centre of Littlehampton?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rustington Convalescent Home to verify any information. View our terms and conditions. Rustington Convalescent Home has an Basic Service - more info.