Ashgrove Care Home

Happy in general. Shame residents aren't getting out in the garden more mostly due to COVID-19.

My friend has been a resident now for a few months. She lacked confidence and had lost a lot of weight, she also did not hold a conversation with you. But now she is chatty, holding a conversation with us, putting on weight. The staff are amazing with her and all the other residents, we are pleased she is being looked after so well. Everyone of the staff are kind and always there to help, with a smile. Cannot fault anything.

Ashgrove Care home staff have been amazing with my Mom since she has been there. Having dementia, moving was quite daunting for her, but we needn't have worried. They have all made Mom and my sister and I feel like part of the family. All our worries have gone away. We can't thank them enough for their kindness and compassion. They are all fantastic. We can't praise them enough.

Nothing is too much trouble for them. There are activities for residents to keep their minds active and physically occupied. I would recommend to anyone (well done Ashgrove).

I wouldn't wish for my mom to be anywhere else but here in Ashgrove.

Very good care at Ashgrove. Food very good, nice bedroom. Staff are all excellent. Nothing is too much trouble. Always helpful and kind. Very lovely carer.

We are happy with the care our mother is getting at Ashgrove, staff are good during the day, we feel there needs to be more activities to stimulate the residents.

My mom was here to receive end of life care. The staff are very helpful and approachable. She had respite here in the past and the family were very happy. Can't praise it enough.

I find the staff very respectful and genuinely caring. Nothing is too much trouble. Overall I am very happy with the care that my father has received.

We as a family feel happy to leave our family member in their care.

My mom is currently a resident in Ashgrove Coppice and has been for nearly two years. I am happy to say the care she receives is second to none. The staff go above and beyond their job roles to make sure residents are happy. They welcome us as family as they do their residents. They work none stop and you can see how much love they put into it. Nothing is too much trouble for them. So glad my mom is in such a loving caring environment.

I was extremely impressed by the attitude of all the members of staff I met. They were cheerful and genuine in their greetings. All were respectful and professional in whatever their duties were. The whole approach was a credit to each member of staff and the management that must be in place to ensure this is maintained. I cannot speak more highly about the level of care shown.

Sadly my mum was only at Ashgrove Care Home for 16 days but she could not have been looked after in a more caring and compassionate way. What stood out to me was how genuinely kind all the staff we met were, management, nurses, carers, cleaners, chefs. They were all so concerned and tried so hard for her. She was treated with great kindness and dignity in her time of great need.

My father was accepted into your care a week ago. The family was extremely apprehensive as my father's previous experience of care homes resulted in extended stays in hospital. Ashgrove Care Home has been a different experience from the first day. My father is more eloquent when speaking, relaxed in appearance and does not appear concerned when other residents are having an 'off day'.

A special mention must go to the entertainment staff as for the first time in my life I witnessed my father baking!!

My father has now been with you for a week, and on behalf of the family I would like to express my heartfelt thanks to such dedicated, caring staff.

Most impressed with the very caring staff who always had time for us no matter how busy that they were. They were always pleasant and helpful. The room was of a high standard, clean and well equipped. Everyone treated the residents with care and respect. Thank you.

The care my dad gets at this care home is at a very good standard. All the staff are lovely and it is clear they all care so much and my dad is very happy there.

Kind and caring staff. They are extremely considerate and kind to my dad. They always have time for him. I can not fault them.

Ashgrove is a pleasant and efficient nursing home. It is clean and has a varied menu at all times.

Many staff members, including the activities person, the lovely cook, the laundry and office staff, have made such a difficult time so much easier. I know my mom is having the best care possible.

The management and staff should be highly rewarded and proud of themselves.