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Care Provided by Ashgrove Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashgrove Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Ashgrove Care Home Ltd
- Private Owned
Person in charge
- Beverley Murrain(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (20)
Are you the Owner/Manager of Ashgrove Care Home?View your Advertising Options
Ashgrove Care Home Reviews (70)
8.5
Ashgrove Care Home has a Review Score of 8.5 (8.452) out of 10, based on 3 reviews in the last 2 years.
Over all time Ashgrove Care Home has 70 reviews.
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Overall Experience
Date Published
Reviewer Connection to Ashgrove Care Home
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Review from R C (Granddaughter of Resident) published on 16 September 2020 Submitted via Postal Card•
Overall Experience
Happy in general. Shame residents aren't getting out in the garden more mostly due to COVID-19.
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Review from S S (Friend of Resident) published on 31 October 2019 Submitted via Postal Card•
Overall Experience
My friend has been a resident now for a few months. She lacked confidence and had lost a lot of weight, she also did not hold a conversation with you. But now she is chatty, holding a conversation with us, putting on weight. The staff are amazing with her and all the other residents, we are pleased she is being looked after so well. Everyone of the staff are kind and always there to help, with a smile. Cannot fault anything.
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Review from Kerry K (Daughter of Resident) published on 19 September 2019 Submitted via Postal Card•
Overall Experience
Ashgrove Care home staff have been amazing with my Mom since she has been there. Having dementia, moving was quite daunting for her, but we needn't have worried. They have all made Mom and my sister and I feel like part of the family. All our worries have gone away. We can't thank them enough for their kindness and compassion. They are all fantastic. We can't praise them enough.
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Review from L M (Daughter of Resident) published on 18 September 2019 Submitted via Postal Card•
Overall Experience
Can recommend Ashgrove Care Home to anyone who wishes their loved one to be looked after to the highest standard. The staff are very caring and thoughtful to residents and their families.
Nothing is too much trouble for them. There are activities for residents to keep their minds active and physically occupied. I would recommend to anyone (well done Ashgrove).
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Review from Sharon I (Daughter of Resident) published on 29 August 2019 Submitted via Postal Card•
Overall Experience
Absolutely lovely home. The staff go above and beyond with their caregiving and treat all residents like family. The food is very good and the home is always very clean and tidy.
I wouldn't wish for my mom to be anywhere else but here in Ashgrove.
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Review from Margaret L (Resident / Service User) published on 15 August 2019 Submitted via Postal Card•
Overall Experience
Very good care at Ashgrove. Food very good, nice bedroom. Staff are all excellent. Nothing is too much trouble. Always helpful and kind. Very lovely carer.
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Review from Robert P (Son of Resident) published on 14 August 2019 Submitted via Postal Card•
Overall Experience
We are happy with the care our mother is getting at Ashgrove, staff are good during the day, we feel there needs to be more activities to stimulate the residents.
↩Reply from Clare Sheehan, TBC at Ashgrove Care Home
Thank you for your comments. We are currently looking at our wellbeing activities to ensure that we have meaningful activities for our Residents. If there is anything that you could suggest that would be beneficial to your loved one we would love to hear about it. Thank you again for taking the time to share your feedback.
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Review from C C (Son of Resident) published on 5 August 2019 Submitted via Website•
Overall Experience
My mom was here to receive end of life care. The staff are very helpful and approachable. She had respite here in the past and the family were very happy. Can't praise it enough.
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Review from Lynne B (Daughter of Resident) published on 17 May 2019 Submitted via Postal Card•
Overall Experience
I find the staff very respectful and genuinely caring. Nothing is too much trouble. Overall I am very happy with the care that my father has received.
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Review from I S (Power of Attorney of Resident) published on 15 May 2019 Submitted via Postal Card•
Overall Experience
We have found all staff polite and friendly.
They are compassionate and capable.
They are compassionate and capable.
We as a family feel happy to leave our family member in their care.
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Review from Sharon I (Daughter of Resident) published on 1 April 2019 Submitted via Website•
Overall Experience
My mom is currently a resident in Ashgrove Coppice and has been for nearly two years. I am happy to say the care she receives is second to none. The staff go above and beyond their job roles to make sure residents are happy. They welcome us as family as they do their residents. They work none stop and you can see how much love they put into it. Nothing is too much trouble for them. So glad my mom is in such a loving caring environment.
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Review from Richard H (Son of Resident) published on 1 March 2019 Submitted via Postal Card•
Overall Experience
I was extremely impressed by the attitude of all the members of staff I met. They were cheerful and genuine in their greetings. All were respectful and professional in whatever their duties were. The whole approach was a credit to each member of staff and the management that must be in place to ensure this is maintained. I cannot speak more highly about the level of care shown.
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Review from Marilyn M (Daughter of Resident) published on 1 March 2019 Submitted via Postal Card•
Overall Experience
Sadly my mum was only at Ashgrove Care Home for 16 days but she could not have been looked after in a more caring and compassionate way. What stood out to me was how genuinely kind all the staff we met were, management, nurses, carers, cleaners, chefs. They were all so concerned and tried so hard for her. She was treated with great kindness and dignity in her time of great need.
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Review from Gail D (Daughter of Resident) published on 25 January 2019 Submitted via Postal Card•
Overall Experience
My father was accepted into your care a week ago. The family was extremely apprehensive as my father's previous experience of care homes resulted in extended stays in hospital. Ashgrove Care Home has been a different experience from the first day. My father is more eloquent when speaking, relaxed in appearance and does not appear concerned when other residents are having an 'off day'.
A special mention must go to the entertainment staff as for the first time in my life I witnessed my father baking!!
My father has now been with you for a week, and on behalf of the family I would like to express my heartfelt thanks to such dedicated, caring staff.
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Review from Carol C (Daughter of Resident) published on 15 January 2019 Submitted via Postal Card•
Overall Experience
Most impressed with the very caring staff who always had time for us no matter how busy that they were. They were always pleasant and helpful. The room was of a high standard, clean and well equipped. Everyone treated the residents with care and respect. Thank you.
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Review from J L (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card•
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The care my dad gets at this care home is at a very good standard. All the staff are lovely and it is clear they all care so much and my dad is very happy there.
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Review from Marie F (Daughter of Resident) published on 3 January 2019 Submitted via Postal Card•
Overall Experience
Kind and caring staff. They are extremely considerate and kind to my dad. They always have time for him. I can not fault them.
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Review from Sue R (Daughter of Resident) published on 5 December 2018 Submitted via Postal Card•
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Ashgrove is a pleasant and efficient nursing home. It is clean and has a varied menu at all times.
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Review from Lyn E (Daughter of Resident) published on 1 November 2018 Submitted via Postal Card•
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Where do I start, cannot thank the staff enough at Ashgrove for everything they do for my mom. My mom has come on so much since June and I put it down to the superb care she received.
Many staff members, including the activities person, the lovely cook, the laundry and office staff, have made such a difficult time so much easier. I know my mom is having the best care possible.
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Review from Anthony B (Son of Resident) published on 1 November 2018 Submitted via Postal Card•
Overall Experience
This is an outstanding home. In my experience, there's nothing too much for the carers to do for my Mom.
Great lengths have been gone to, to make sure she is happy and comfortable.
I can't speak highly enough about how well cared for my mother is.
Great lengths have been gone to, to make sure she is happy and comfortable.
I can't speak highly enough about how well cared for my mother is.
The management and staff should be highly rewarded and proud of themselves.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 August 2023Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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