Enter location or care home name
Search for a care home
Search...
Care Provided by Ashgrove Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashgrove Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Ashgrove Care Home Ltd
- Private Owned
Person in charge
- Beverley Murrain(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (20)
Are you the Owner/Manager of Ashgrove Care Home?View your Advertising Options
Ashgrove Care Home Reviews (70)
8.5
Ashgrove Care Home has a Review Score of 8.5 (8.452) out of 10, based on 3 reviews in the last 2 years.
Over all time Ashgrove Care Home has 70 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ashgrove Care Home
Loading...
Review from Francesca L (Granddaughter of Resident) published on 24 August 2018 Submitted via Postal Card•
Overall Experience
You've worked wonders with my nan. She is now back to her normal self and it's all because of the wonderful staff. They are always so polite, professional, caring and compassionate and the fantastic relationship all of the staff have built with my nan leaves me beyond grateful. Thank you to everyone at Ashgrove, you've given my nan her life back and given us our best friend.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E B (Daughter of Resident) published on 17 August 2018 Submitted via Postal Card•
Overall Experience
Could not ask for better care for my mom. Staff are excellent, nothing is too much trouble for them. Communication between staff and we as a family is excellent.
Thank you so much, Ashgrove.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from John B (Son of Resident) published on 15 June 2018 Submitted via Postal Card•
Overall Experience
Standards are excellent. Home is run very well. Atmosphere of staff is good.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael B (Resident / Service User) published on 6 June 2018 Submitted via Postal Card•
Overall Experience
I found it very relaxing, the staff very caring. It was nice being there enormously. The house was warm and it has got a nice garden. It was very well run - well done Ashgrove.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G H (Resident / Service User) published on 6 June 2018 Submitted via Postal Card•
Overall Experience
Whole experience very very good.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debra T (Daughter of Resident) published on 31 May 2018 Submitted via Postal Card•
Overall Experience
The care my Dad received in Ashgrove was second to none. The staff were very friendly, compassionate and extremely kind to us all as a family. We were always very welcome to visit at any time. The facilities were excellent, very clean and always welcoming. The choice of food and quality was excellent too. Dad was always very comfortable, safe and relaxed during his time at Ashgrove. We are very grateful.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie B (Daughter of Resident) published on 31 May 2018 Submitted via Postal Card•
Overall Experience
My Dad was in Ashgrove for only a short time before his passing. The staff were extremely helpful and caring, not only to my Dad but to us as a family. The staff were very accommodating and sensitive to my Dad's needs. He was always clean and well cared for.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Daughter of Resident) published on 31 May 2018 Submitted via Postal Card•
Overall Experience
Ashgrove treated my Dad with the utmost respect and dignity. He was only there for 10 days but settled very quickly which put our minds at rest in the knowledge he was being well cared for. All the staff were excellent and not only cared for my Dad but ensured the whole family were looked after too. On the day he passed away the care was second to none and we, as a family, were treated with compassion and didn't feel rushed at all. A great service at the most difficult of times.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Henry B (Son of Resident) published on 31 May 2018 Submitted via Postal Card•
Overall Experience
My Mother is residing at Ashgrove Care Home, Cradley Heath. Our first visit to the home we were surprised at the cleanliness and care given to the elderly. Its been 2 months now and the staff are patient and friendly and would recommend this company to anyone.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean G (Daughter of Resident) published on 14 May 2018 Submitted via Postal Card•
Overall Experience
I could not have wished for better care. My mother was treated with the utmost care and consideration for her welfare and dignity. Unfortunately, my mother died. She was given the very best end of life care, and we were treated lovingly just like a family. Her end was dignified, and she passed knowing that we were there for her. I feel really lucky to have had mom in the care of Ashgrove. Thank you so much.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H M (Daughter of Resident) published on 11 April 2018 Submitted via Postal Card•
Overall Experience
Mother was very well cared for in a very clean welcoming care home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B M (Daughter of Resident) published on 10 April 2018 Submitted via Postal Card•
Overall Experience
My mum has been a resident since October 2017. The care she has received has been second to none. In my experience, all the carers who work here are extremely committed to their job and residents needs all come first. On a personal level due to their care and attention, they have literally saved my mum's life. When she came into the home she was eating nothing, she now eats fair meals a day and snacks all due to staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D P (Son of Resident) published on 5 April 2018 Submitted via Postal Card•
Overall Experience
Mom only stayed at Ashgrove Care Home for a few short months. However, as a family, we preferred it to her previous location. It was clean, always smelling fresh and her room was clean and tidy and most importantly mom looked presentable and well kept so we knew she was being supported in an appropriate manner.
We would recommend without hesitation.
Thank you from the bottom of our hearts.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean T (Daughter of Resident) published on 14 March 2018 Submitted via Website•
Overall Experience
My dad could be very awkward indeed. He was sent to Ashgrove for palliative treatment. The staff were always very patient with him encouraging him to get up and go into the lounge and dining room for meals. This was good as he would have lain in bed many days. I never saw anyone lose their patience with him when I was sometimes at the end of my tether. When he was at his end we could not fault the care and attention he received. The carers were so kind, always popping in and making us welcome at any time of day and night.
The home was clean and being decorated all through. Activities were arranged and there always seemed to be a drinks trolley along with snacks being pushed around.
Dad was happy with the food and commented on the cooked breakfasts he very often had, although I cannot comment on the food myself.
I have no complaints.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris L (Daughter of Resident) published on 1 March 2018 Submitted via Website•
Overall Experience
5* Care Service. The Nursing Staff and Carers cannot do enough my Mom. The improvement in her condition in less than 48 hours is unbelievable.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue H (Daughter of Resident) published on 14 February 2018 Submitted via Postal Card•
Overall Experience
Was concerned that my father was not getting dressed and washed until 11.00am to 11.30am as all he was getting for breakfast was porridge whereas if dressed earlier he got a full proper breakfast. In fairness when the boss was informed she was on to it straight away. No other problems. Staff treat him really well.
↩Reply from Clare Sheehan, Care Advisor at Ashgrove Care Home
Thank you for your response. Your feedback is always appreciated and enables us to make improvements to the overall experience for our residents. We currently have two Wellbeing Coordinators in post who utilise the care review process as well as working in partnership using the remembering...
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lorraine C (Daughter of Resident) published on 9 January 2018 Submitted via Postal Card•
Overall Experience
I am very pleased with the service they have given my mom. they are very friendly always there if we need help and advice.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William W (Husband of Resident) published on 8 January 2018 Submitted via Postal Card•
Overall Experience
Very pleased with the service my wife is getting. Extremely pleased with staff and management.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony L (Son of Resident) published on 23 November 2017 Submitted via Postal Card•
Overall Experience
Well cared for. Friendly staff. Good facilities and clean rooms.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter W (Friend of Resident) published on 16 August 2017 Submitted via Postal Card•
Overall Experience
All the carers are really friendly and very dedicated.
Nothing is too much trouble for them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 August 2023Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Ashgrove Care Home.
Upcoming Events
There are no upcoming events for Ashgrove Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ashgrove Care Home.
Accreditations
There are no accreditations posted yet for Ashgrove Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashgrove Care Home to verify any information. View our terms and conditions. Ashgrove Care Home has a Basic Service -more info.