Lavender Court

556 Wolverhampton Road East, Wolverhampton WV4 6AA
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9.6 79 Reviews
  • Lavender Court, Wolverhampton
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Show Lavender Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £950
  • Self-Funded Residential Dementia Care: £850 – £900
  • Self-Funded Nursing Care: £950 – £1000
  • Self-Funded Nursing Dementia Care: £995 – £1100

'The fee will need to be right to cover the residents needs'
If you wish to discuss please contact the Management as they are happy to discuss with you via the phone.


Shiny Varkey - CQC REGISTERED CARE MANAGER (RGN)
Alka Chaurasia - DEPUTY MANAGER(RGN)

These prices are only a guideline, please contact Lavender Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Karelink Ltd

Person in charge

  • Shiny Varkey (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • NHS Referrals & Self-funding clients
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (0)

Visiting

  • 9.30 TO 7 PM

Parking

  • YES

Are you the Owner/Manager of Lavender Court? View your Advertising Options

Lavender Court Reviews (79)

9.6

Lavender Court has a Review Score of 9.6 (9.616) out of 10, based on 27 reviews in the last 2 years.
Over all time Lavender Court has 79 reviews.

Overall Experience
  • 56
  • 22
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  • 1
Date Published
  • 79
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  • 27
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Reviewer Connection to Lavender Court
  • 36
  • 17
  • 9
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  • 2
  • 1
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Total of 79, showing 41-60
Review from D R (Son of Resident) published on 11 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Geat place!
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Review from Lisa B (Daughter of Resident) published on 20 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that they have given my father has been brilliant and the staff are helpful with our queries.
As my dad moved in during lockdown, I cannot rate some of the areas asked.
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Review from P B (Daughter of Resident) published on 8 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always welcoming. The kitchen staff come and ask what Mom likes for her meals and what her favourite foods are. Anything I ask re: medications etc are dealt with in a very professional way and if I have any problem they are quickly dealt with.
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Review from Trevor P (Nephew of Resident) published on 8 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with his care. Well informed if there is a problem, staff are very friendly and polite. Staff have got a lot of patience with my uncle as he can be a bit trying. Nothing is too much trouble for them. Very happy with the care that my uncle receives, would highly recommend
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Review from Tammy P (Daughter of Resident) published on 18 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lavender Court is always very welcoming. The staff are all lovely and the residents always seem happy and comfortable. The place is always spotless and I couldn't fault the care my family member receives.
With the current pandemic, the staff deserve medals for the work they do. Stay safe guys.
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Review from Naval K (Son of Resident) published on 16 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pleased with the service provided. Making arrangements for video calls with us during these uncertain times makes This care home best in the market. Truly pleased with the care and services provided.
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Review from David J (Son of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mom moved into Lavender Court in January and was welcomed with open arms. When we speak to her on a video call we can see how happy she is as she is always smiling and laughing. She enjoys doing the art activities and is always chatting to the staff who look after her.
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Review from Sarah P (Daughter of Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care given to my mother, who has dementia, at Lavender Court and has been a resident there for two years now. The staff are always friendly and helpful and always keep me informed of my mother's health and needs. This is the fourth care home that my mother has lived in and
by far the best, for her.
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Review from Clarence C (Son of Resident) published on 9 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since being at Lavender Court, Dad’s been happy and very contented. He talks about being well looked after and has never complained. As a family, we’re also pleased with his progress. There appears to be a good level of service and supervision by the staff. They keep us informed. The main drawback is
not being able to visit him, but this is due to the Covid-19 restrictions, which we hope will change soon. We can’t comment on the facilities, activities or the rooms, as we’ve not been able to see them at present.
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Review from Lorna W (Daughter of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given to my mother is excellent, a big thank you to all the staff.
I'm very happy for my mother to be at Lavender Court as l know that she is very well looked after. The staff communication is very good, they keep me up to date with what is going on in regards to my mother's care needs.
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Review from Tracy A (Daughter of Resident) published on 1 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom came to live here in January 2020, she has dementia and could no longer manage without full-time care. I feel my mom is getting very good care here. The facilities are good and the place is very clean, her room is a good size and is on the ground floor with a toilet.
My mom always looks lovely
and clean and the staff always ring us when anything concerning her happens, such as a doctors visit or a change in medication. This is a very good care home and I would thoroughly recommend it to anyone looking for a place for a loved one.
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Review from Des T (Son of Resident) published on 1 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have always found the staff to be very pleasant, helpful and efficient.
They always keep me updated on any changes to my mother's needs however small.
The care home is clean and well maintained and run by very efficient management and staff.
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Review from Janet L (Sister of Resident) published on 1 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have always found everyone at Lavender Court to be very helpful when contacted with regards to my sister. They always get in touch regarding any medical problems and keep me informed as to the outcome.
Although this is a very upsetting time for everyone when I have visited all the staff are friendly
with smiles on their faces and always ready to help with any questions I have.
I am happy with my sister being there.
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Review from Carol R (Daughter of Resident) published on 1 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has vascular Dementia. Mom has been a resident of Lavender Court Nursing and Care Home for 2 years. I can’t thank the staff enough for all the support and care they have given my mom and myself. The manager and staff are welcoming and always helpful. The meals are always well presented and nutritional.
They have fun days for residents and family ie Easter bonnets, Christmas parties, Halloween and many more. I would highly recommend.
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Review from O L (Wife of Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall impression of the home is the staff attitude toward residents which is 1st class. The management team are most helpful and the whole team have a very apparent good relationship with each other which helps the overall running of the home. Friendly and helpful, also welcoming.
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Review from T B (Daughter of Resident) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just to say that all staff are excellent, there is nothing too great for them to do. They have helped my father settle in very well.
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Review from N M (Grandson of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An absolutely fantastic environment with caring and courteous staff. I have so much respect for the staff of Lavender Court and I appreciate the way they have welcomed my grandfather into their family. My grandfather is regularly fed and changed. We struggled for 5 years and wish we knew about Lavender
Court earlier.
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Review from S H (Daughter of Resident) published on 3 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very happy with the care Dad has received here. He has now been here for six weeks and is very settled and well cared for. All the staff are always very helpful and friendly. They always kepe me updated if there are any issues with Dad.
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Review from P G (Son of Resident) published on 3 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we have been very impressed with the car mom has received.
The home is always spotless and well staffed and the staff acknowledge mom when waling past.
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Review from Jayne A (Daughter of Resident) published on 4 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been 16 months since I last offered my views of Lavender Court, my father has resided there since November 2017.
We have seen many positive changes it has been completely transformed into a pleasant and comfortable environment, the outside kerb appeal has also been improved considerably.
The
home retains its staff which is most reassuring and a regular review of my fathers Care Plan with me has been implemented this year. The staff are lovely and always very welcoming, they approach my father with dignity and respect.
I must say, my father is always very smart and his personal care is of a high standard. His room is spotlessly clean and so is the rest of the home.
The food that my father is offered is varied, oral fluid intake is visibly a high priority.
The Family Meetings have been a pleasant opportunity to meet other relatives and friends along with the regular social gatherings.
My father is very happy in Lavender Court and that in turn allows us to get on with our lives.
Reply from Kumaravel Shanmugam, Director at Lavender Court

Thanks a lot for your comments and we will continue to improve the standard of care provided.

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Current Review Score: 9.6 (9.616)

Overview of Review Score

The Review Score of 9.6 (9.616) out of 10 for Lavender Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.616 for Lavender Court is calculated as follows: ( (238 Excellents x 5) + (66 Goods x 4) + (9 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 323 Ratings = 4.616
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lavender Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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