The Old Lodge Nursing Home

Sandypits Lane, Etwall, Derby DE65 6JA

Owner: Folcarn Ltd

Person in charge: Khadiga Orta (Matron/Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 47 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Head/Brain Injury • Huntington's Disease • Parkinson's Disease • Stroke

Single Rooms: 35

Shared Rooms: 6

Rooms with ensuite WC: 15

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on The Old Lodge Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.4 (maximum of 10) for The Old Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for The Old Lodge Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.986 for The Old Lodge Nursing Home is calculated as follows: ( (70 Excellents x 5) + (1 Goods x 4) ) ÷ 71 Ratings = 4.986

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.463 Points relating to the number of positive Reviews for The Old Lodge Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 2 Reviews ÷ 9.4 Target = 0.213

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.4 The Old Lodge Nursing Home has a Review Score of 8.4 (8.449) from 6 Reviews


Average Ratings

  • Excellent
    6
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Old Lodge Nursing Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Old Lodge Nursing Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • Widow / Widower
    1

We cannot possibly thank the matron and all of the staff at The Old Lodge enough, for all of the loving care and attention that my mum received. She was happy and comfortable for the last few months of her life which is all a family could wish for.

She was, through extremely vigilant and attentive nursing care, kept free of pain and discomfort to pass away peacefully with family at her bedside.

You have all made what is a very difficult time, pass as smooth as it possibly could.

How likely would you be to recommend The Old Lodge Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

My mum went into The Old Lodge in May 2013 and is still a resident there. We moved her from another care home where she was not looked after properly and was in a very poor state of health when she arrived at The Old Lodge, but their care instantly turned her around to a more healthy person. From the day she arrived, the staff have given her the best possible love, care and dignity making her life as comfortable and enjoyable as possible.

The home has a very friendly and warm atmosphere and we can find no complaints about the set up there in Etwall. It's set in the beautiful Derbyshire countryside and has some fantastic views from most rooms looking out over the farmland. All the staff do their utmost to make residents and their families and friends who visit most welcome. Tea and coffee is always offered to visitors.

We can't praise the home highly enough. We would certainly recommend the home to anyone wanting the best quality of care for their loved one.

Thank you Matron and team.

How likely would you be to recommend The Old Lodge Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My husband was a resident at The Old Lodge for just under 18 months. He had previously spent 8 months in a spinal unit. On arrival at The Old Lodge, he was given a lovely room with views over the countryside. All the Staff were welcoming and very caring to him. My husband had quite a few medical issues but the staff treated him with dignity, patience and compassion at all times. When I visited I was always welcomed with a smile and given cups of tea and encouraged to join in the various social events which took place over the year.
During the time my husband was a resident, I and my family got to know all the staff, down from the Matron to the cook and handyman and nothing was too much trouble for them.
Words cannot express how grateful I am to the Matron and her staff for supporting my husband, myself and family during this most stressful time. I will never forget their kindness, care and compassion and would certainly recommend The Old Lodge Nursing Home to anyone.

How likely would you be to recommend The Old Lodge Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

This nursing home is exceptional. I cannot describe the relief my father, brother and I felt when our mum was admitted for care here after a difficult time in hospital.
People greeted us with friendly smiles and introduced themselves, from the chef to cleaners to carers. It meant so much to us for her to have received tender loving care during the last month of her life.
They also took excellent care of us, and our family and friends, when we visited. The Matron was just fantastic and set a great tone in the nursing home. The Deputy Manager and Team Leader were so kind, but to be honest all the staff were great. They gave us amazing support through the most difficult time of our lives. My brother is a GP who specialises in palliative care, and he says it's the best nursing home he has ever been to. We feel privileged to have had our mum stay here during her final weeks, and owe them a debt of gratitude.

How likely would you be to recommend The Old Lodge Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My mother-in-law was admitted for 2 weeks respite after being in hospital. After the 2 weeks, she would have to go back to her own house and have home help 3 times a day.
She did not get any better so the care home managed to find a permanent room for her and in her final days, they took excellent care of her and nothing was too much for them in making her comfortable.
She passed away on the 21st October having been looked after by some excellent staff and we can not thank them enough for their excellent care they gave her.

How likely would you be to recommend The Old Lodge Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My mum was a resident at Old Lodge for 13 months before she passed away in June 2015. She had a devastating stroke in April 2014 and transferred to the Old Lodge in May 2014. She was unable to communicate her needs and was physically disabled and needed to feed through a tube in her tummy.
All of The Old Lodge staff regardless of their role treated my mum and all of our family with dignity respect humour kindness and compassion. We felt fully included in all of mums care and were always made so welcome.
Matron and her team run a pristine homely and attractive looking home whilst maintaining very standards of care.
We cannot thank the staff enough for the care that mum received.

How likely would you be to recommend The Old Lodge Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

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