Haddon House Care Home

38 Lord Haddon Road, Ilkeston DE7 8AW
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9.6 32 Reviews
  • Haddon House Care Home, Ilkeston
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1253
  • Self-Funded Nursing Dementia Care: from £893
  • RESPITE Self-Funded Nursing Care: from £1253
  • RESPITE Self-Funded Nursing Dementia Care: from £893

Fees may be subject to change after an Individual Assessment.

These prices are only a guideline, please contact Haddon House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Natasha Parry (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1998
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
Are you the Owner/Manager of Haddon House Care Home? View your Advertising Options

Haddon House Care Home Reviews (32)

9.6

Haddon House Care Home has a Review Score of 9.6 (9.647) out of 10, based on 14 reviews in the last 2 years.
Over all time Haddon House Care Home has 32 reviews.

Overall Experience
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Date Published
  • 32
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  • 14
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Reviewer Connection to Haddon House Care Home
  • 10
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Total of 32, showing 1-20
Review from R P (Son of Resident) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you very much to Ilkeston Haddon House Care Home. All your care, love and service you gave to my father.
Everyone there went above and beyond.
Very happy and appreciative of your work
Safe and highly recommended.
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Review from D L (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After Mum being in 2 different care homes, Haddon House outperforms both of them. The place has a friendly and homely feeling. The staff are always attentive to the residents and I often see them interact, support and have the best interaction skills I have seen. I have no concerns at all. The nursing
care is also fabulous, everyone is amazing. I also love that they often do activities.
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Review from C H (Son-in-law of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful friendly home with a great manager and great staff.
The food is wonderfully cooked with great variety and presentation. Haddon House is wonderful with my mother-in-law and would highly recommend it.
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Review from E B (Wife of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are fantastic, always willing to chat and ease any worries or concerns. The home is always clean and tidy. The food/drink is lovely, residents are given plenty of options to choose from.
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Review from T H (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful care home with wonderful staff. Meals are proper home-from-home meals and presented lovely. One big happy family, Haddon House Nursing Home.
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Review from N C (Granddaughter of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are freidnly and welcoming as you arrive and they are always willing to go the extra mile for residents. In my honest opinion, I think activities require a few changes as most residents are left out or not engaging in certain activities on offer. The bedrooms are well-presented and clean. The
home is very secure and safe with regular checks.
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Review from A H (Niece of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always very clean and tidy. The staff are lovely and nothing is too much trouble. My uncle is always well-groomed, clean and tidy and is quite happy whenever I visit. The carers are very friendly and it has a homely feel at Haddon House, a warm atmosphere. I cannot comment on my uncle's
room as I have been in it.
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Review from S S (Daughter of Resident) published on 18 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Haddon House for almost 3 years. She is treated with the utmost respect and dignity. My mum can be somewhat difficult at times but nothing phases her amazing carers. Gold. My mum is treated like the queen and does not go unnoticed.
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Review from Janice W (Daughter of Resident) published on 18 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Plenty going on last month.
The care as usual is wonderful.
My dad had a chest infection which was sorted out very quickly.
Staff are amazing.
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Review from W M (Daughter of Resident) published on 11 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has received excellent care at this home. She enjoys the activities very much and going out with the care coordinator.
Communication could be better between staff, management and myself but I think this is due to lack of permanent staff.
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Review from Beverley K (Sister of Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am confident that my sister is receiving the best care. The staff are very caring to my sister and are aware of my sister's needs. The staff are always very welcoming and approachable and are always willing to share any developments in my sister's condition. The staff make you feel like they are part
of not only a 'care team' but are more like extended family. Cannot praise them enough.
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Review from Natalie T (Daughter of Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than happy with the care my dad has, staff are great always with him, even in challenging times with his dementia. Couldn't ask for him to be happier. Very pleased.
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Review from Anthea D (Daughter of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the home are very caring and empathetic, they keep me up to date with my father's welfare and suggest ways of improving things for him. I can see that he is well looked after and the staff adapt to his changing needs.
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Review from S M (Friend of Resident) published on 28 September 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very short staff, not very much stimulation.
Reply from Hannah Burke, Marketing Executive at Haddon House Care Home

Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. Please visit our feedback link if you wish to discuss this further - https://www.fshc.co.uk//media/25723/2022-complaints-leaflet-fshc.pdf. Thank you.

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Review from T H (Daughter of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father had end of life care at this nursing home. He was cared for with the upmost dignity. He was showered, clean and had fresh clothing on each day. The manager and staff supported us as a family, often giving us support and hugs when we needed them the most. I recommend this service to anyone.
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Review from P H (Wife of Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff very friendly and helpful and the building is always clean. The food looks good and well presented.
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Review from Trevor H (Husband of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been in Haddon House for nine months now. She suffers from dementia and Parkinson's disease. I have never seen so much care and passion given by the care staff, as she gets from the girls at this home. They not only treat her well they also make her laugh and keep her happy. God bless you
all at Haddon House.
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Review from John M (Friend of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy I choose this home, it is very much like home from home and family oriented. They take them out, the home, food and drink and care second to none. I would recommend the home to anyone, my friend is very settled.
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Review from J D (Son of Resident) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with mum's care and the staff are very good with her.
Reply from Olivia Shields, Marketing Assistant at Haddon House Care Home

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive. Have a wonderful day!

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Review from Lisa S (Niece of Resident) published on 12 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff settled my Uncle into Haddon House even under the extreme conditions of lockdown. They have encouraged visits where possible, asked for personal items and clothing and accessories to make my Uncle and his room comfortable and homely. Staff contact my Aunt regularly and always feedback to her on
how my Uncle has been. It has been so hard letting go of a loved member of the family at this time. Staff have acted above and beyond answering all of our questions and queries.


The service provided by Haddon House has been exceptional - making my Uncle feel at home and loved in a time when the family are not able to visit as much as we would like.


Thank you, Haddon House staff.

Reply from Olivia Shields, Marketing Assistant at Haddon House Care Home

Thank you for letting us know how we are doing at Haddon House Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Current Review Score: 9.6 (9.647)

Overview of Review Score

The Review Score of 9.6 (9.647) out of 10 for Haddon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.647 for Haddon House Care Home is calculated as follows: ( (126 Excellents x 5) + (29 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 167 Ratings = 4.647
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Haddon House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Haddon House Care Home

What types of Care is Haddon House Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Haddon House Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Haddon House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Haddon House Care Home to the centre of Ilkeston?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haddon House Care Home to verify any information. View our terms and conditions. Haddon House Care Home has an Basic Service - more info.