Eden Holme Care

Wardgate Way, Chesterfield S40 4SL
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9.7 45 Reviews
  • Eden Holme Care, Chesterfield
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Care Provided by Eden Holme Care

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sibtain Nandjy (Home Manager)
  • Admission Criteria
    • Referrals from discharge team
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (3)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Eden Holme Care

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £950
    • Self-Funded Residential Dementia Care £950 – £1,000
    • Self-Funded Nursing Care £950 – £1,100
    • Self-Funded Nursing Dementia Care £950 – £1,100
    • RESPITE Self-Funded Residential Care £850 – £950
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,000
    • RESPITE Self-Funded Nursing Care £950 – £1,100
    • RESPITE Self-Funded Nursing Dementia Care £950 – £1,100

  • The fees include 24-hour care and accommodation. The following services are not included in the fees: hairdressing, chiropody, and incontinence products above NHS allocation. We require a top-up fee for all Local Authority placements. We provide free-of-charge well-being therapies like relaxing massages, hands-and-foot spas, and mini facials.
  • (these prices are only a guideline, please contact Eden Holme Care to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Exclude protected meal time unless assisting during meal times.


  • Parking

  • Available 15 spaces.


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Eden Holme Care Reviews (45)

Total of 45, showing 41-45
9.7

Eden Holme Care has a Review Score of 9.7 (9.721) out of 10, based on 25 reviews in the last 2 years. Over all time Eden Holme Care has 45 reviews.

Overall Experience

  • 39
  • 4
  • 1
  • 0
  • 1

Date Published

45
0
13
25
20

Review from Richard F (Son of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, clean and staff always making a fuss about their residents. My mum was there for a few weeks after coming out from hospital, unfortunately, I couldn’t afford the fees otherwise I would’ve kept my mum at Woodlands Nursing and Care Home. Mum always spoke highly about staff, and I believe
staff were quite fond of mum too, as they came outside when I came to pick her up, hugging her and saying goodbye that was lovely to see. I would suggest maybe investing in an admin, as the managers seemed to be rushed off their feet all day with the telephones and visitors.

Reply from Andrew Smith, Trainee Executive Manager at Eden Holme Care

Thank you so much for your lovely feedback. We were aware of the need for an office manager and we now have a full-time person employed to support the management team!


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Review from Rosalind S (Friend of Resident) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleasantly received by the nursing staff who were very friendly, welcoming and knowledgeable. The accommodation was immaculately clean and tidy and the person I was visiting was clean and very comfortable.

Reply from Andrew Smith, Trainee Executive Manager at Eden Holme Care

Thank you so much for taking the time to review the home and its staff. I will be sure to pass on this amazing feedback to praise the hard work the team are putting into the home.


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Review from Darran C (Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands has blown me away. Everything is better than expected. The staff are simply brilliant, nothing is too much trouble for them. Everything they do they're always cheerful. Overall, it's the best place ever!

Reply from Andrew Smith, Trainee Executive Manager at Eden Holme Care

We are so grateful for your amazing feedback I will personally make sure that each and every one of the staff is informed of how highly you regard them.


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Review from R L (Partner of Resident) published on 18 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Don't be fooled by the promises that new management makes, it is all a show. All agency staff have got no idea and feel sorry for the few resident staff that are having to carry them! So glad my partner is home, not safe in there!

Reply from Elena Martin, Director of Operations at Eden Holme Care

Prior to Langdale Care Homes taking over Woodlands Nursing and Care Home, this service was rated Requires Improvement/Inadequate by CQC and banned from taking new admissions. Except a handful of regular care staff, the ex-provider used agency staff extensively, with 100% agency nurses used and no clinical leadership. The regular care staff transferred to the new employer and continuity of care ensured. Within 5 weeks, CQC visited Woodlands, rated the service as fully compliant 5 x GOOD, exceeding the IPC's, recognised as a COVID designated setting. The service opened its doors to new admissions, received fantastic reviews from new residents, families and professionals. Unfortunately, the reviewer stepped up her unrealistic demands. No mediation meeting satisfied the reviewer, therefore, in collaboration with CQC, CCG, LA, MDT we had no other choice but to serve notice based on the way the reviewer conducts herself and the impact this is having on staff, other residents and management.


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Review from J S (Daughter of Resident) published on 23 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Woodlands Nursing Home. During her stay, she was cared for with dignity and compassion. The staff were friendly, helpful and professional answering questions openly and honestly. We found the environment to be clean, warm and welcoming to visitors. Special thanks to the management
team for all their help and understanding at a very difficult time.

Reply from Elena Martin, Director of Operations at Eden Holme Care

Thank you for your review, which I shared with the team. It is heart-warming to read such beautiful words of appreciation and understanding of the commitment the care team has shown throughout the two years of the pandemic.
At Langdale Care Homes we strive to provide not only person-centred, individualised care, but to support both families and residents in their journey. It was a pleasure to look after your mom.
Kindest Regards


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Current Review Score: 9.7 (9.721)

Overview of Review Score

The Review Score of 9.7 (9.721) out of 10 for Eden Holme Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.721 for Eden Holme Care is calculated as follows: ( (220 Excellents x 5) + (59 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 290 Ratings = 4.721

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eden Holme Care is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (28)

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