Eden Holme Care

Wardgate Way, Chesterfield S40 4SL
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9.7 47 Reviews
  • Eden Holme Care, Chesterfield
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Care Provided by Eden Holme Care

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

The fees include 24-hour care and accommodation. The following services are not included in the fees: hairdressing, chiropody, and incontinence products above NHS allocation. We require a top-up fee for all Local Authority placements. We provide free-of-charge well-being therapies like relaxing massages, hands-and-foot spas, and mini facials.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Sibtain Nandjy (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (3)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Exclude protected meal time unless assisting during meal times.

Parking

  • Available 15 spaces.

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Eden Holme Care Reviews (47)

9.7

Eden Holme Care has a Review Score of 9.7 (9.696) out of 10, based on 26 reviews in the last 2 years.
Over all time Eden Holme Care has 47 reviews.

Overall Experience
  • 40
  • 5
  • 1
  • 0
  • 1
Date Published
  • 47
  • 3
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  • 26
  • 21
Reviewer Connection to Eden Holme Care
  • 15
  • 5
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 47, showing 41-47
Review from Susan G (Sister-in-law of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law was at the care home until his house got cleared, the staff looked after him with so much compassion. We visited often and he was always telling us about the lovely people working there. We had some concerns about him not eating and drinking well and the manager kept us informed and
showed us all the meals and drinks he was having when we were asking during visits. I particularly liked the garden. Parking can be difficult at busy times but I'm guessing they have a lot of staff working there.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for taking the time to submit a review of your experience with Woodlands Nursing and Care Home. We are pleased to know that we were able to meet your expectations. It is gratifying to hear…read more
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Review from Debbie H (Daughter of Resident) published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we are very grateful to all staff working at the home. My dad spent a short time at Woodlands, as he was end of life, but he was looked after by all staff, from the manager, nurses, carers and everyone else. Visiting was easy and we were all made very welcome, the staff always checking
on us and offering drinks. I only visited a handful of times, as I live down South, but my sister used to come every day and she had nothing but praise for the staff. Thank you all for your dedication and care offered to not only our dad but to all his family.
Reply from Nina Kassam, Social Media Marketing Manager at Eden Holme Care
Thank you for your gracious words about Woodlands Nursing and Care Home. We were honoured to provide your dad with the best possible care throughout his final days. Our goal is always to help…read more
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Review from Richard F (Son of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home, clean and staff always making a fuss about their residents. My mum was there for a few weeks after coming out from hospital, unfortunately, I couldn’t afford the fees otherwise I would’ve kept my mum at Woodlands Nursing and Care Home. Mum always spoke highly about staff, and I believe
staff were quite fond of mum too, as they came outside when I came to pick her up, hugging her and saying goodbye that was lovely to see. I would suggest maybe investing in an admin, as the managers seemed to be rushed off their feet all day with the telephones and visitors.
Reply from Andrew Smith, Trainee Executive Manager at Eden Holme Care
Thank you so much for your lovely feedback. We were aware of the need for an office manager and we now have a full-time person employed to support the management team!
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Review from Rosalind S (Friend of Resident) published on 26 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very pleasantly received by the nursing staff who were very friendly, welcoming and knowledgeable. The accommodation was immaculately clean and tidy and the person I was visiting was clean and very comfortable.
Reply from Andrew Smith, Trainee Executive Manager at Eden Holme Care
Thank you so much for taking the time to review the home and its staff. I will be sure to pass on this amazing feedback to praise the hard work the team are putting into the home.
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Review from Darran C (Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodlands has blown me away. Everything is better than expected. The staff are simply brilliant, nothing is too much trouble for them. Everything they do they're always cheerful. Overall, it's the best place ever!
Reply from Andrew Smith, Trainee Executive Manager at Eden Holme Care
We are so grateful for your amazing feedback I will personally make sure that each and every one of the staff is informed of how highly you regard them.
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Review from R L (Partner of Resident) published on 18 April 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Don't be fooled by the promises that new management makes, it is all a show. All agency staff have got no idea and feel sorry for the few resident staff that are having to carry them! So glad my partner is home, not safe in there!
Reply from Elena Martin, Director of Operations at Eden Holme Care
Prior to Langdale Care Homes taking over Woodlands Nursing and Care Home, this service was rated Requires Improvement/Inadequate by CQC and banned from taking new admissions. Except a handful of…read more
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Review from J S (Daughter of Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Woodlands Nursing Home. During her stay, she was cared for with dignity and compassion. The staff were friendly, helpful and professional answering questions openly and honestly. We found the environment to be clean, warm and welcoming to visitors. Special thanks to the management
team for all their help and understanding at a very difficult time.
Reply from Elena Martin, Director of Operations at Eden Holme Care
Thank you for your review, which I shared with the team. It is heart-warming to read such beautiful words of appreciation and understanding of the commitment the care team has shown throughout the two…read more
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Current Review Score: 9.7 (9.696)

Overview of Review Score

The Review Score of 9.7 (9.696) out of 10 for Eden Holme Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.696 for Eden Holme Care is calculated as follows: ( (220 Excellents x 5) + (67 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 299 Ratings = 4.696
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eden Holme Care is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (28)

Meet the Team (0)

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